Error "the device is not ready" to the Windows command prompt when you access a key USB from VMware

The host and guest are running Win 7.  Version of VMware is 11.1.3.

The guest computer, Windows Explorer displays the USB and I can open its files, etc.

However, when I use the Windows command prompt to access the USB of the client, I get error "the device is not ready".

In order to get the guest system memory image, the application must be run from the USB as an administrator.

Help, please!  Thank you!!


I already found the answer.  Win 7 had not installed USB 3.0 controllers.  I downloaded several executables from Intel and Lenovo sites, but they does not work because the system only has not meet the specifications, etc..  Then I discovered that a USB 2.0 stick had any problems.  So, I use 2.0 for this virtual machine.  Thank you!

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