Error: "the drive where windows is installed is locked, unlock the drive and try again" while trying to regenerate the system

My daughters Toshiba S955-S5373 went all green, she says while she helped the battery out. I didn't know she was in trouble. We tried to solve; However, Bad_system_config_info appears before diagnosing and resolving problems. After 4 hours, nothing has been resolved.

I found the DVD we created initially and attempted to load that. We shut down the laptop with the power and reverse holding F12 button. I tried to boot from the DVD, but it does not read the DVD and just crossed the initially to start and diagnose and solve problems. I have waited 2 hours, but without success.

I turned off again and I just tried to refresh the PC. He said "the drive where windows is installed is locked, unlock the drive and try again".

I then tried auto repair but could repair. Log file C:\Windows\System32\Logfiles\Srt\SrtTrao;/txt appeared.

I even tried to reset the PC as a last resort. But the message failed to reset the PC required A disk partition is missing.

Don't know what I can do. Can you help us?

Original title: Toshiba S955-S5373 will not start

Hi Annaed,

Thanks for posting your query in Microsoft Community.

I can understand your concerns to your system and will certainly guide you in the right direction to solve the problem.

Control bug BAD_SYSTEM_CONFIG_INFO occurs if the SYSTEM registry hive is damaged. However, this corruption is generally unlikely, because the bootloader, known as NT Loader (NTLDR) in versions of Windows prior to Vista, checks a hive for corruption when loading the hive.

This bug check can also occur if some values and critical registry keys are missing. You keys and values may be absent, if a user manually change the registry.

As per the error message "the drive where windows is installed is locked, unlock the drive and try again", I would refer to the suggestions posted by phanlon7 replied on 12 October 2013 in the next thread and check if they are useful.

Windows crash hard drive - discount - locked, unlock the hard drive

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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