Error: The DVD player won't read or burn discs. TS-L633R CD-DVD player. Laptop HP DV6-3120US. Win 7.

Similar Questions

• Equium U400 is not reading or burning discs

  My Equium U400 is not reading or burning discs.
  Anyoe can help please?

  Hey,.

  OK, your laptop isn't able to read or burn discs, but does that mean exactly?

  Your drive is listed in Device Manager?
  =>, You can try to remove and restart your laptop.

  Do you see yellow exclamation points in weird Device Manager?
  -Online check the Microsoft Knowledge Base. It s known issue.

  You get an error message if you try Brüning a disc?
  -Online try another program like CD Burner XP burning

  Have you checked the Web from Toshiba site for an update of the firmware?

  What operating system you are using?

  As you can see, a lot of answered no question they would be important in helping you.

• Drive DVD - RW Optiarc AD-7240 s won't read or burn media.

  Hello everyone.

  My computer is a tailor-made machine, and I've had this drive for dvd - rw Optiarc AD-7240 s in it for a little over a year now.  Recently, the drive stopped reading media, but is still recognized by the machine.  Double click on the drive in my computer path train the reader to open, so I know not it does not respond, but nothing I have insert it will read.  I have tried to update the drivers, completely uninstall the drivers and let windows update automatically, I checked the cables inside the PC, nothing seems to work.  Please help and thank you.

  Hello

  Thus, this machine has been runing Windows 7 for a year and no problems with the player while
  Windows 7 other than this one?

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Carpet * a DVD-RAM UJ-820 s do not read or burn discs

  Hi, I'm Natalie and I need help with my problem that occurs.

  Operating system:
  Windows XP Home Edition
  Laptop Toshiba Satellite
  Model A75-S229
  Multi recorder drive: CD and DVD

  The problem that happens is that I can not get any CD or DVD to work when I put them. What is happening is he's trying to load but makes the window "Not responding", unless I have the disc, then everything will be fine. What is also involved, is that I can't burn discs at all, at any speed.

  Also, I would add, when I go to my computer > right click on the DVD - RAM drive > properties and under the general tab it states:

  Type: CD player
  file system: unknown

  I don't know if that's the problem...

  Can someone help me?

  HI Isabelle.

  Please check in the Device Manager to see if there is a problem with your optical drive. Normally this will be displayed as an exclamation point against the device.

  The fact that the file system is listed as "unknown" is because the drive could not read the format of the disc so that Windors Explorer cannot identify any file structure.

  Your problem could be something very simple like a lens dirty or a faulty device driver. It is not easy to tell from your description exactly what can be wrong, but I would say you try some of the easy options so try first to clean the lens, and if this does not resolve your problem, then try to remove the drive (Device Manager) and reboot for the device will be installed new.

  If all else fails, you will have checked player be an authorized Service partner.

  Kind regards

• Transfer the contents of the DVD on laptop

  I recorded video from a camcorder to a DVD RW. Please how to copy the DVD to portable hardrive for editing?

  Several ways depending on what is your choice-editing application, etc.

• Toshiba DVD - ROM SD-M1612 cannot read a burned disc

  Hello

  I have a problem. I wonder if anyone can help please.
  I tried to view a DVD-R on my pc using my dvd player which is a Toshiba DVD - ROM SD-M1612, but it keeps giving me the same error message:
  Windows cannot read from the disk, it is may be corrupted or in a format that windows recognizes.

  The disc was burned on another computer and plays very well on this and on a normal dvd player, so I excluded that the disc is damaged.
  After talking to some people, they suggested me update called firmware?
  I looked at this and can't find it anywhere on Toshibas support or downloads pages feel like looking for a needle in a haystack :)

  I have provided this figure as it apparently is the firmware that is currently installed on the pc.
  I wonder if anyone knows where I can get the current version and if it will help me perhaps discovered the burned DVD-R.
  TOSHIBA_DVD-ROM_SD M1612___1806___\5&C21666E&0&0.0.0

  Thank you for your time and help

  Derek

  Hello

  Sometimes this happens to me also, and to be honest it's nothing unusual.
  All CD or DVD is supported by the CD/DVD drive.
  I put t know what laptop you have, but in most cases the user's Guide provides information and details on the mids compatible and taken in charge.

  I ve experience with TDK CD and DVDs and I convinced Mr. I ve tired different CDs and DVDs from various manufacturers and all were not entirely compatible.

  The update of the firmware is not always a solution, but it is sometimes useful to improve compatibility. The update of the firmware can be downloaded from the Assembly of the computer.
  It seems that Toshiba provides updates of the firmware for the series of notebook clean on the European driver Toshiba page.

  To cut a long story short, try a few different CD or DVD from different manufacturers and check what support is no longer supported.

  Good bye

• CD won't read or burn music

  Please help ive tried everything I can find to try and fix this problem im using windows vista when I try to burn with itunes it says its missing files, it says used by the itunes drivers registry settings are missing for importing and burning CDs and DVDs are missing. It was a great job I did not restore the system Ive even tried changes no chance. I would really like to get this problem fixed if I have too reinstall windows I'll

  Thanks in advance
  Michael

  Hi MichaelMackin,

  It seems that you are facing problems with burning CD using iTunes you get an error message "registry used by the itunes drivers settings are missing for importing and burning CDs and DVDs are not present."

  -Did you do changes on the computer before this problem?

  Method 1: I suggest you follow the steps in the iTunes support link and check if it helps.

  Can't burn a CD in iTunes for Windows

  http://support.Apple.com/kb/TS1436

  For reference:

  iTunes: how to burn a high quality Audio CD

  http://support.Apple.com/kb/HT2239

  Method 2: If the problem persists, I suggest you to contact iTunes support for assistance.

  http://www.Apple.com/support/iTunes/

  I hope it helps. If you have any questions about Windows in the future, please let us know. We will be happy to help you.

• Chapters change in the preview, but will not change after burning disc.

  When making a DVD with separate playlists chapter by chapter,-"project and an overview of the work" works perfectly.

  However, when the disc is in the drive at the time the arrow will hit the second button, playback begins immediately and when

  finished, he returned to the menu chapter as planned, but will not move past the second button to play anything.

  Is this something I'm doing wrong or the submenu would be defective?

  Select the menu (not a button), departed 'auto routing', then drag it as you wish.

  If the buttons are in good condition, you can use the automatic routing. If it's the only button behave strangely, I would just do the manual setting.

• Satellite A60-302: CD Player read DVDs and CDs but not burned discs

  I have a Toshiba laptop: Satellite A60-302 and I have a problem with the cd player. It can read DVDs and records I buy but it will not read burned discs (even the ones I burned with the portable computers own burner). Only from time to time, he will read a burned disc.
  I tried to clean the eye of laser of cd players, but it did not help.

  Anyone know what could be the problem?

  Hello

  This sounds like the CD burner doesn't burn CD correctly.
  You suggested that you used different types of CD.
  In the user manual, you will find a list of compatible media.
  These media has been tested and it works correctly.

  But if this happens with all CD, so possibly the drive cannot work properly and only a replacement would solve that problem.

• A small question about the replacement of the DVD in a HP Pavilion dv6 - 2057cl

  I need to replace the DVD drive in this dv6, and I wonder if there is room for manoeuvre with regard to the replacement drive.  Can I use another drive to disc HP with a similar model # or am I limited on drive 'identical '?

  Some quick info follows:

  OS = Windows 7 home premieum (32 bit)

  The disk removed from the laptop:

  DVD Super Multi writer

  MODEL: GT20L

  FW: DC05

  HW: A2

  TYPE: AMCK702

  CT: 7AXVK012GY3NRY

  HP mPC REF: 461646-6 c 2

  S/N:
  {Removed privacy}

  MANUFACTURED: OCTOBER 2008

  I found a replacement with the same 'model' and even 'HP mPC PN' but it was made in 2009, and I don't know whether or not the implementation of the SATA connection on the rear of the car fits.

  Any help is very appreciated!

  Thank you

  DaFlash

  It seems that the reference is the same. As long as the part number is the same, it is essentially the same part and should work without any problems. The only time where this part can fail if the part number is different. If a part is different from another part (software, hardware, etc.), it will have a different reference number. Also long that 461646-6 c 2 is identical on both, there is no problem with the disk replacement.

• Cannot read DVDs, error: Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer

  DVD playback problem started today.  SE message: Windows Media Player cannot play the DVD because no compatible DVD decoder is installed on your computer ot.  I have not had this problem before.

  Hi RosemaryHanna,

  Thanks for posting in the Microsoft community!

  I understand that you are unable to read the DVD. I will try to help you with this question.

  (1) did you make any changes before the show?

  (2) the video works fine when playing any video recorded or audio files on the computer?

  Method 1: Solve the video issues in Windows Media Player and other media or library

  http://support.Microsoft.com/mats/windows_media_player_diagnostic/?WA=wsignin1.0

  Method 2: You can see the steps mentioned in the article below

  Supported decoders MPEG - 2 software DVD in Windows Media Player for Windows XP and Windows Vista

  http://support.Microsoft.com/kb/306331

  Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Let us know the status of the issue. I will be happy to provide you with the additional options that you can use to get the problem resolved.

• QSI CDRW/DVD SBW-242 won't read DVD or BURN a CD (music CD will PLAY) [AFTER the HD FORMAT and re - install}

  Dell Inspiron5100 WinXP SP3.

  Due to malware, I had to FORMAT my HD and re-install Windows XP OEM disc.  I also reinstalled WIN DVD4 from the OEM disc that came with the laptop.

  Check SYSTEM/DeviceMGR/material indicates a problem with the drive, but: it won't READ a DVD or burn a CD (which she has done before)

  Can't update anything of QSI as they were absorbed by COREL years.  No support available for WINDVD4

  When you try to run WINDVD4 with a DVD in the drive, I get a Popup of WINDVD screen that says:

  CREATE OVERLAY FAILED-Please lower your color depth or screen resolution and try again.  Of course, it worked fine with the reg settings in the past, now Ive tried even lower TWO the RES SCREEN and color at least registered but still does not work

  It WILL play CDs of music (mp3s)

  Found the following material etc.

  Provider: Microsoft Corp.

  File version: 5.1.2600.5512 (xpsp 080413-2108

  Driver date: 01/07/2001

  Driver version: 5.1.2535

  Driver files

  C\windows\system32\DRIVERS\cdrom.sys

  "" "" \DRIVERS\imapi.sys

  «"\DRIVERS\redbook.sys «»

  «"«\system32\ c:\windows\system32\storprop.dll»»»

  I installed and ran but it won't play MICROSOFT 'FIXIT' DVDs just run from WINDVD4 and still does not.

  FIXIT now brings me HERE

  It seems that FORMAT/reinstall has missed something the will allow the CD PLAYER of .1BURN and 2. READ the DVD, but allows you to PLAY CDs

  From: * e-mail address is removed from the privacy *.
  To: * e-mail address is removed from the privacy *.
  Date: Tuesday, May 17, 2011 08:30:29-0700
  Subject: QSI SBW 242 CDRW/DVD not play DVD or BURN a CD (music CD will PLAY) [AFTER the HD FORMAT and re - install}

  Response

  Hello

  1. are you able to read any type of file .doc or .txt of DVD?

  After following all the steps (including the update of the MP9 for Media Player [MP] 11) below

  I can get the drive to DISPLAY all the data from the DVD (Master & Commander 'movie)

  on-screen MP11.  He plays (automatically) the intro (ONLY) from the DVD music (as when you put it in a DVD player, forward to press PLAY) MP11 shows all of the content and all the files on the DVD and SEEMS ready to play, but pressing on PLAY don't either not anything.

  2 , what exactly happens when you try to burn the CD? You get the error message?

  Not nothing... He's here

  3. How do you try to burn CDs?

  MediaPlayer, selection of a track list, made a list of titles, and then click BURN... nothing happens

  4 have you tried to play the DVD content in ? windows media player

  I had not before, but now I have.  Previously it was default to my SELECTION WIN DVD4 as the DVD player (I think I've EVER SEEN the WINDVD format/start page on the front screen - it wasn't the default front DVD player either but don't remember what program PLAYS the DVD, he ' comes of ").  Now, go back and see 1. above for MP11 more details.

  Try to update the drivers of CD-RW/DVD drive and check. Also update the graphics driver.

  I did the entire bottom.

  1. click on Start, click Control Panel, and then double-click System.

  2 click on the hardware tab, and then click Device Manager.
  If you are prompted for an administrator password or for confirmation, type the password, or click continue.

  3 right-click on the CD-RW/DVD drive, and then select set to update driver.

  He asks if I have an OEM driver and / disk... NO.. I run the program through...

  "Hardware update Wiz can not find a better match the software installed"

  4. right click on the graphics card and select Update driver. »

  There is no "graphics card" on the material.  This machine has integrated graphics using a part of the main memory (or other) to run the video section:

  I find:

  AUDIO, VIDEO and GAME controllers (announcement)

  Audio codecs

  Audio drivers

  Legacy video capture device

  Media control devices

  Audio Sigma

  Video codecs

  All this seem normal but above I see YELLOW TWO warnings under 'OTHER DEVICES '.

  ?!  Ethernet controller "drivers for this divide (code28) is not installed.

  ?! VIDEO CONTROLLER (VGA Compatible) I didn't HAVE NO IDEA if THIS if APPLIES OR NOT

  Device type - other devices

  MFG-unknown

  Location PCI bus, device 0, function 0.  "Drivers for this device are not installed, CODE28 to reinstall the driver."

  Has been through the usual (request for drive... Laughing out loud. Impossible to beat")

  See also:

  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD

  http://support.Microsoft.com/kb/321641

  Did yesterday.  It installed/ran "MR. Microsoft Fixit' with the result:

  "Question: media in the CD-RW/DVD drive is not readable" CLICKED top DIFFICULTY... and after computer "worked" on this subject awhile, he says STATUS: fixed.  St ill did not.   MP9 introduced the format of the DVD player but don't seem to read anything other then showing a list:

  UNKNOWN

  Title 1

  Title2

  Title 3 etc., but could not do anything with this list.

  He appeared a box asking if I wanted to update my MP9... sure why not so I shut everything down and uninstalled 9 and installed Media player 11.

  Go BACK to # 1. now once again.  This is where I am.  MP11 shows all DVD data, the chart "the Album/DVD cover, all"titles"on the DVD, AND play the track audio 'intro' DVD but will not actually READ the DVD. "

  So far it's PROGRESS.  We are at a point where it SEEMS at least that we are ready to PLAY and MP can SEE all the info on the DVD.

  I see many people on other sites of the same question: Player does not work after FORMAT operating system and reinstall of WIN (and in my case: WinXP SP3 and WIN DVD4 of OEM disc)

  Thanks a lot for your help so far... I hope that we can get to the next step and get the reader of CD-RW/DVD on 'PLAY '.

• Cannot read the DVD player.

  Hello

  I have a laptop Compaq Presario A900. Currently, the DVD player does not work properly. After reviewing the Device Manager, the DVD drive reports the following error: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ». I tried to uninstall the DVD device in the Device Manager and rebooted the computer. After that he tried to reinstall the device, I get the same error message. Any ideas on what needs to be changed in the registry to re - activate the DVD player?

  Thank you

  Hello Mike and thank you for your suggestion. Unfortunately, it still does not work properly.

  My laptop running Windows Vista and the product is of # A931NR.

  I ran and installed the VISTA MS Fix It utility, as you suggested. He filled the diagnoses and recommended to reinstall the CD/DVD driver. However, the reader does not always show upward under my computer and Device Manager still says "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ».

  It seems to be a problem in the registry that prevents the CD/DVD drive to correctly seting is placed in the system.  You have any other suggestions? I really appreciate it.

  MAJESTIC

• My inner smartdrive dvd player won't read DVDs more.  I have updated to Snow Leopard in Yosemite.

  I am currently using OS X Yosemite 10.10.5.  I bought in 2009 iMac with Snow Leopard and have to Lion then updated my current operating system.  The internal dvd player has worked with much fussing, (insert the disc - closing - turn after a wait - by pushing the drive when he jumped on reboot).  If I had the chance after a few hours, the video disc show up on my desk.  When this happened, I was opening the dvd player that was in the Finder and the disc would play. I also tried to open the dvd first player and then insert the disc.  That no longer works.  Yesterday, only it just stop working.  The reader still takes dvd and swirls and click as before but then ejects the dvd. Repeatedly stop and restart is no longer works.  I make sure that the dvd be clean before I use it and have tried many different DVDs without success.  I think it's a software issue.  Does anyone have an idea/instructions a nearly dead grandmother brain that can follow to update or redate back to original factory setting to help this poor Smartdrive not so smart?

  I have no TV, only my computer and phone at low prices.  I need to watch that my library borrowed from the dvd.

  Thank you.

  Try a cleaning CD/DVD

  You can also try to clean by:

  How to clean a Superdrive DVD using a credit card!

  I suspect the optical drive has failed. My 2009 Mac Mini could not shoot with same symptom 4 years ago.

  To confirm a drive failure, insert a Snow Leopard installation DVD and try to start with the C key.

  If this isn't the case, they drive could not be started.

  I would just get an external optical drive, one powered with an AC adapter. The Superdrive Apple USB does not work without a hack.

  This is the Office Mac Pro forum. I asked that your post moved to the forum of Intel iMac or another appropriate forum.

• Error message when you use the DVD player

  I have a Satellite P200D and whenever I put a disc any in the drive I get an error NON-DISQUE when I eject the disc. I always make sure I close all programs relating to the use of the disc before you try to take out the drive. It is a new problem that I used the laptop for a few months with no problems at all. The text of the error message is below. Pointers would be appreciated. I can live with that, but it would be nice not to have to.

  Exception Processing Message 0xc0000013 0x764C023C 0x8E4A1B6C 0x764C023C 0x764C023C settings

  OK, if you try to exit the disc using the eject button on the side of the laptop, why not try ejection through windows software.

  To do this right-click on the dvd drive in my computer, then click "eject". This could mean windows that its ok to let the player go now.

  Another solution would be to save all the important data to another drive, and then put the laptop "out of area State" by using the recovery disk. I would say that the problem will disappear.

  However, if problems persist, please consult your place of purchase for a check up.

  Good luck.