Error "" unable to communicate with your printer - this may be due to a firewall - check port TCP/UDP 139 is unlocked - reconfigure the firewall.

"Unable to communicate with your printer - this may be due to a firewall - check port TCP/UDP 139 is unlocked - reconfigure the firewall.

Original title: how to install the printing software to solve the error message?

Hello

Follow the troubleshooting steps in the following article and make sure that port 139 is unlocked:

Windows Firewall may block some programs to communicate on the Internet after you install Windows XP Service Pack 2

See also:

Troubleshooting settings of Windows Firewall in Windows XP Service Pack 2 for advanced users

Note: Information provided in the article applies to Windows XP with Service Pack 3 (SP3) installed.

If you use a third party firewall, I recommend you contact the software vendor for assistance.

Tags: Windows

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