ERROR: Unable to complete your request the internal file signature is incorrect
Start - on WILL not start - Photoshop error above.
I'm the photographer with PS/LR on Pack
Support will not help outside Monday to Friday
Chatbot are not interested.
Dr. Google no help
Members of the Forum?
I had this same problem. My solution was to uninstall CC Photoshop and then re - install from the Web site.
This works great and then was able to apply the updates. I use a PC with Windows 7
Tom
Tags: Photoshop
Similar Questions
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I can't open Photoshop CC - my most old Photoshop CS6 opens fine. But, I get a message when I try to open Photoshop CC: "could not complete your request the internal file signature is incorrect.
It seems that your copy of PS CC is corrupted so now this message.
As suggested Christmas please try to uninstall PS and then reinstall it from CC app.
After the successful installation of check.
Kind regards
Ashutosh
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So since the last update to the new user interface, I was not able to reframe my documents (patterns of web page) without getting the error "Could not complete your request because the file is not found" - the file is clearly there and can be saved, and I can restart photoshop and open it again without any problem, but still suffer the problem of harvest tool. Also since I shut down my computer and reopened it and it is not resolved. Any help would be greatly appreciated!
Happened to me - fixed by re - link the logos files that have been lost.
A. I wasn't expecting my dynamic objects related
(B) same as above
Easy fix, just look for small red icons on some of your layers - then right click > replace content > change 'em out
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Color picker error: "could not complete your request because the program error.
IM using CC2015 on an iMac El Capitan. I get the error "Could not complete your request because of the error of the program" what colors for dropper or picking tool.
Thanks for responding, I have the latest version on a new iMac. I am
convinced that it is a software bug. I solved the problem by erasing all
My predefined tools. Adobe needs to solve this problem, he has apparently been
around since at least 2003.
Wednesday, December 2, 2015, Akash Sharma [email protected]>
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I get the error "Could not complete your request because it is not a valid Photoshop document" on a file that I was working with happiness last night. I use the last subscription to PShop on Mac. Any ideas. I had a glance through the forum but have not found a specific help. I tried to restart, when you rename the file, copy the file. TIA
The most common cause is when people save file type, but type the extension to a different file type (like JPEG recording, but typing.) (PSD). Photoshop will try to obey the file extension, but the extension does not match the contents of the file, so the file cannot be read.
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Error "could not complete your request because it is not a valid Photoshop document."
I did a project on Photoshop cc and registered as a .psd file. I could open and save it completely normal until my Photoshop has crashed. I had not all the files open when it crashed, but since the crash, it is impossible to open my project. Whenever I try to open the error 'Could not complete your request because it is not a valid Photoshop document' pop-up.
However, my other .psd files open without problem.
I tried to change the file to a file .png and .tiff without resolution file. I also tried to use psd files recovery software, but the same error 'not a photoshop document valid'.
Does anyone know how to fix this?
Safety of working file. Error postal codes of Mylenium
For anything else, you must provide information adequate system and other details. Also consider providing the file, if someone can take a look and possibly fix.
Mylenium
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I support a user of Photoshop CC 2014, which attempts to open multiple .jpg on his local computer files, but gets an error message: could not complete your request because the file is locked, you don't have the necessary access permissions or another program is using the file. Use the 'Properties' command in Windows Explorer to open the file. However, not all the files are affected, and many display a thumbnail of the image and allow the user to open the file. I checked the properties of the file and everything seems normal, and the user is a local administrator on the computer. Any ideas or suggestions would be greatly appreciated.
Kind regards
[personal information deleted by the forum Moderator]
Hi martyw,
If the problem is only with few files, whether they are corrupted or locked (only permission to read)
Please try to open the file in any other image editing program and save it as a Jpeg again.
Then try to open the file duplicate in Photoshop.
Kind regards
Assani
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Error: Could not complete your request because the file was not found. Help!
I've updated Photoshop CC and now if I try to open any file (jpg, psd, etc.), I get an error message: could not complete your request because the file was not found. Files lived on a hard drive, then I moved into the office... still no go. PS I uninstalled and re-installed. Same mistake. Here are the best, I can open the files very well in my old Photoshop 5.1... Any ideas? Working on a Macbook OS X 10.7.5 (really hoping that I don't have not updated to El Capitan)
Hi banderababe,
Photoshop CC 2015 is not compatible on Mac OS 10.7.5, however if you only use the version of Photoshop CC, then you can try to reset the preferences of Photoshop back to default values.
"To re-create the Photoshop preferences files, start the application while pressing Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"
System requirements:configuration of Photoshop
Let us know if that helps.
Kind regards
Mohit
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Cannot open JPG files in photoshop
Has anyone ran into this problem? Photoshop worked perfectly in the past and the other day I noticed that I can't open all the jpg files in Photoshop (tried all the usual ways to circumvent the opening problem), I get the error message: "Could not complete your request because the file was not found." I know that JPGs are fine, as they open in other applications. My work-around for the moment, is to open in preview mode before and export as a PDF file, then open the PDF file in photoshop, however, this is not ideal.
Someone at - it in the case, or have a fix
Any help much appreciatedDan
Hi Dan,.
Please install camera Raw from following link: Camera Raw of Adobe Photoshop CC and CS6 Installer
Once done, open file Jpeg, you shouldn't get the error more.
Let me know if it helps.
Kind regards
Tanuj
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I have an error message when you open any PDF file. It reads "Could not complete your request because of a disk error", but all the files are good. There is no this problem on the other computer with the same Photoshop installed under my own account. And also I couldn't save any file in PDF format. I get the same error message.
My system info:
Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01 / 13:23:59:59 CL 1059143 x 64
Operating system: Windows 64-bit 10
System architecture: AMD CPU Family: 15, model: 5, Stepping: 2 with MMX, entire SSE, SSE, SSE2, SSE3 FP
Built-in memory: 8188 MB
Free memory: 3986 MB
Memory available to Photoshop: 7056 MB
Memory used by Photoshop: 80%
And so on...
What can be done to avoid this error?
Hey, Gerard!
Not, this work. So I tried to remove Photoshop and install it again. And it works. Now it can open all files :-)
So if anyone has the same problem, it is advisable to uninstall and reinstall Photoshop.
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In recent days, Photoshop CS4 began to send me of dialog boxes "Could not complete your request because of a program error" whenever I try to open a non - PSD file. I can open PSD files very well, but if I try to open a JPG, PNG or GIF file, it gives me this dialog box and it does not open the file.
My system:
- Mac OS 10.11.2
- Photoshop CS4 11.0.2
I tried the things:
- Reinstallation of Photoshop
- Remove my preferences folder (~/Library/Preferences/Adobe Photoshop CS4 settings /)
- Deleting the file plist in Photoshop (~/Library/Preferences/com.adobe.Photoshop.plist)
None of these things have worked so far. What else can I try to fix this? Thanks in advance.
Please open the folder of the Application.
Then open the Photoshop CS4 folder and right-click (Ctrl + click) on Photoshop CS4.app and select to display the contents of the package.
Open the contents of the folder, and then MAC OS and then run Photoshop CS4.
Once the application is open, please try opening the PSD files.
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I get the following error message when you try to access one of my hotmail accounts:
Internal Server Error - read the server has encountered an internal error or misconfiguration and was unable to respond to your request. Reference #3.269102cc.1330033628.4ef0aa7f.What is this error and how to fix it?Thanks EllieI get the same message... must be a problem with hotmail.
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Hello, I use photoshop cc 2015 for PC. Well my PhotoShop when I try to start the text tool says the following error: could not complete your request because something prevented the text engine has been started.
Go through the Troubleshooting Guide to solve this problem
Troubleshoot fonts | Photoshop CS6 2014 CC, CC, CS5
Error text engine using the type tool in Photoshop CC | Windows 8
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"Could not complete your request because of a program error" (save for Web)
I have created a user interface that is animated in AE and make like quicktime as. MOV, so I wanted to make a gif, but when I try to save for web on PS there will be an error: "could not complete your request because of a program error."
I checked the forum but deleting save for Web Prefs, does not.
I use Adobe CC 2015 and windows. Sorry for my bad English, hope you can help me.
Thank you.
Try to restore Photoshop preferences.
To re-create the Photoshop preferences files, start the application while pressing Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"
Let us know the results.
Kind regards
Mohit
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Photoshop CS6 says-"Could not complete your request because of a program error" on adding keyframes
Greetings,
I use Adobe Photoshop CS6 to edit a video. This is a file created in the past that contains small animations such as opacity and some transformations. The last time that I finished working with the file, everything was perfect and has worked flawlessly.
I recently decided to open the file again to add an animated layer/chart. I added a text layer with a long string of numbers and a layer mask. The mask is not related to the text.
When I animate the layer using 'turn' (the moving text, from one side to the other), a keyframe is created. The problem is that I can't scrub the timeline for a time before the last keyframe (including the first keyframe). When I try to do so, or when I simply click on the button to the beginning of the video, I get this error: "Could not complete your request because of a program error."
I tried to remove a lot of the old layers to get rid of their animations, in which case it was a problem of resource memory or something and it doesn't work. I closed and restarted the PS, still without success.
Please help me solve this problem. Thank you and have a nice day.
I FIXED IT :)
I placed the text layer in its own folder. I then applied the layer mask in the folder, not the layer.
The text layer anime now, the error does not occur.
This shows that, at least on my system, Photoshop would allow me to animate the text layer if the layer itself had a mask that was not related to her.
If someone wants to venture guess as to why it happened, don't hesitate. I hope that the situation described above is not necessary a work-around, he must have worked as originally planned.
Take care and have a nice day.
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