Error when sending documents

I have two users who receive the following message appears when you try to send documents to clients:

You cannot send documents to yourself.

I checked and the email addresses entered do not match their own.  Something might be wrong with their user account?

This error can occur when the email senders is stuck in the fied cc. By default, this field is hidden so click on show cc to make the field visible and editable. The instructions above will ensure the AutoComplete does not affect this field.

Tags: Adobe Sign

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    Thanks for posting in the Microsoft Answers forum! In order to help us help you with your problem, please post back to let us know what e-mail client and web browser that you use.

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