Error when trying to download Norton 360: not a file or the Win32 program value

always get an error message: this isn't a file or a Win32 program valued, what it means. Sometimes, when I'm trying to download Norton 360

I have Windows XP with SP3. I am trying to download the Norton 360, but it is not possible. I get the error message: not a win32 file validates. I see the download, I see on the desktop, but it is empty. I had the same problem with the new Picasa download as well. Does that mean and what should I do?

Hi MariaTilgner,

1. did you of recent changes on the computer?

2. do you have security software installed on the computer?

See the link below and try them the steps mentioned, check if it helps.

Error: "[Product] .exe is not a valid Win32 application" when I download my Norton of Norton Online Store product

http://th.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20081015070238EN&LN=en_TH

To get help, I would say that you post your query in the Norton community forums.

Norton community forums

http://community.Norton.com/T5/Norton-360/BD-p/Norton_360

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    Watercolor 17.0.1 - from the file 'filters Gallery.

    Wave 17.0.1 - from the file "series MultiPlugin"

    Wavefront | OBJ 17.0.1 (2015.5.1 x 001 003 x)-from the file "U3D.

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    Merge HDR Efex Pro 2 2.2.24.12 - from the file "C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-bit) \HDR Efex Pro 2.8bf"

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    Raya Pro 1.1.0 - from the file ' C:\Users\Debra\AppData\Roaming\Adobe\CEP\extensions\com. JM. RayaPro\index.html ".

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    Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

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    -----------------------------------------
    Validation of Windows data-->

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    Windows product key: *-* - X92GV - V7DCV-P4K27
    The Windows Product Key hash: aU2z1/fnhnLHmhBm699qYZT2E6s =
    Windows product ID: 00426-OEM-8992662-00400
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    Windows license Type: OEM SLP
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    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Ultimate
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.110408 - 1631
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    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
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    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
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    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

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    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]

    Other data-->
    Office details: {3C9B801E-13E4-4367-A27C-8F2B4747B3C1}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-P4K2700426-OEM-8992662-004002S-1-5-21-111267970-249754281-3898313640Dell Inc.. Inspiron N5010 Dell Inc.. A10 20101117000000.000000 + 000AD753107018400FC04090409Time(GMT-08:00) Standard Pacific03DELL WN09 109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Ultimate edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1033-7601.0000-2762015
    Installation ID: 019180836386553581766085500053098341535002602530844375
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: P4K27
    License status: initial grace period
    Time remaining: 35520 minute (s) on (24 day (s))
    Remaining Windows rearm count: 4
    Trust time: 14:45:19 10/03/2015

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: n/a
    Beyond: 0 x 0000000000000000
    Event time stamp: n/a
    ActiveX: Not registered - 0 x 80040154
    The admin service: not registered - 0 x 80040154
    Output beyond bitmask:

    --> HWID data
    Current HWID of Hash: MgAAAAIAAgABAAEAAQABAAAAAgABAAEA6GG6HpRUr4CoQoiCNCliOo3v6ppgDV6QXF0 =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC DELL WN09
    FACP DELL WN09
    HPET DELL WN09
    MCFG DELL WN09
    SSDT AMICPU PROC
    WN09 DELL SLIC
    OSFR DELL M08

    I'm always in grace period, but any help appreciated.

    Louis c

    Strange that Ultimate would come preinstalled as it is normally only Home Premium.

    Try to open an elevated command prompt type slui 4, follow the instructions to make the robocall.  If it fails, stay on the line to talk with activation agent.

    Otherwise, you will need to contact Dell.  They must have sold you a special Ultimate OEM disc at some point?

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