Error - when you try to delete a file and re - install a program

Can someone help me pls? A program has stopped working for me, so I tried to remove and reinstall and I'm having no luck.

I don't see any more on Add/Remove Programs, but when I look under C/program files, I still see the folder here. When I try to delete the folder, I get an error ' cannot delete r2.bmp: data error (cyclic redundancy check). "

When you try to download this same program again, it says "Setup encountered a disk write error. Please ensure that all other applications are closed before starting the installation. In addition, ensure that the destination drive has enough space and that you have the necessary access rights. "For starters, I havve nothing else open. Shows user accounts I have "administrator rights."

I'm stuck here, without being able to delete the folder or download again. I'm new to computers (wish I knew more). I watched how do I know which system I have and I have XP.

Can any of you help me pls?

Cyclic Redundancy Check (CRC) errors are usually associated with the hard disk errors.  The best first approach to solve this problem is to do a complete check of the disk.  The short version of the procedure to follow is:
Under "My Computer", right click on the C drive :-> properties-> tools (tab)-> 'Check now'
Check out the options and 'Start '.  He will complain that it cannot do it now and tell you that it will do so at the next startup.  Accept the warning.
Restart your computer and let it complete the disk check.

More info is here:
"How to perform disk error in Windows XP check"
   <>http://support.Microsoft.com/kb/315265 >

WARNING: This control is performed before Windows starts, can take two hours or more and can not be interrupted.  Do it when you won't need your computer for awhile.  Also, it would be prudent to update your backups before the race.

HTH,
JW

Tags: Windows

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