Error when you try to install QuickTime: another installation is being run-cannot install new software

Original title: another installation is being run-canot install new software.

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Ideas: I can't identify what software is running. I had this problem in recent weeks. It cannot install QuickTime.
Thank you

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

Hi marvinsadovsky,

·        What is the exact error you get when you try to install QuickTime?

·        You are able to install any other application?

You try to install QuickTime by starting the computer in a clean boot state, because some background programs may interfere with the installation process. To put the computer in a clean boot state, follow the link below.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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