Error when you try to play multimedia files: Windows Media Player has encountered a problem while playing the file. For any additional help, click Help on the Web

ERROR: Windows Media Player encountered a problem while playing the file. For any additional help, click Help on the Web.

I get the error Windows Media Player 11.0.6001.7007.  "Windows Media Player encountered a problem while playing the file. For any additional help, click Help on the Web frequently. "What happens on the music or video files even those I had on my PC for a long time.  They work some days and other days they don't.  I have to reboot to clear it and it's really annoying. I can read a file and then 10 minutes later the same file will not play.  Sometimes after the error message, if I don't click Close, the video is not yet but the audio will not.

I'm on a laptop HP DV5 with vista 32-bit and 4 GB memory such that shipped HP (Yes, 4 concerts and 32-bit).

I don't know if it was related, but IE7 would continually fail to open, click on through the windows and should be completely closed.  essentially the WMV and IE are fails miserably on this laptop, and it was only 6 months old.  Firefox fixes my problem of browser.

How can I fix this WMV as I can't UN/reinstall with Vista?

I ran sfc/scannow after completion of the analysis, the results were that "windows resource protection finds corrupted but files could not solve some of them" gives then refers to where the cbs.log file is located. I tried to open the cbs log, and he says that access is denied.

UPDATE: there seems to be a conflict between WMP and any other application that opens which can play the video with sound.  When I close firefox, and then the videos and sound can play (these same questions happened on IE7 and firefox was installed just yesterday).  I met the same problem with more than Pinnacle video editing software.  Is it possible to change a parameter with WMP as there is no sharing violation during a different application can play the video?

SO thanks a lot!    I had to use the following steps to get your simple solution:

1. Select Options under the button 'SYNC '.

2. choose 'other Options '.

3. click on the tab 'network '.

4. only check box RTSP/TCP and HTTP and Multicast Streams allow the player Pourrecevoirun multicast stream (which meant I had to uncheck "RSTP/UDP"

5. click on apply and take advantage of my windows media player.

Thanks a lot wmd_user!

Tags: Windows

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