Error - Windows cannot find HELPCTR. EXE, not able to open help and support in Windows XP Edition family.
Original title: help and support on windows XP Home Edition / ' helpctr.exe no path of the Panel start.
He is also said to open help and Support, but when I get the file he doesent exsist. I typed the micrsoft directions but it just says: the same thing-Windows cannot find helpctr.exe... then when I try to search in the Middle it says librrary something LONG when I X out the screen goes blank then comes back healthy Windows open a window I have never heard od to type a regrestry or something can someone help me with this question
"To solve the problem, follow these steps:
Go to the Windows registry.
Navigate to the following registry key:
HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths
-Double-click HELPCTR. EXE.
Right-click (default) in the right pane, and then click on edit.
Type the following command:
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
Click OK.
Exit the registry editor and restart Windows XP".
Tags: Windows
Similar Questions
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What can I do with this massage of windows error "windows cannot find helpctr.exe.
Since a few days, I have a problem with my windows help and Support.
See if the following article solves your problem:
"Unable to open help and Support Center in Windows XP"
<>http://support.Microsoft.com/kb/888018 >HTH,
JW -
Original title:
Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.
Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?
Hello
You did changes to the computer, before the show?
Solution A:
For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.
Method 1:
Check out the following link.
A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive
http://support.Microsoft.com/kb/925196
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
322756 how to back up and restore the registry in Windows
Method 2:
Connect the external hard drive on another USB port and check.
Solution B:
For the problem with the help and Support, check if the service is enabled.
a. click Start, click run. In the Open box, type services.msc and press ENTER.
b. right-click on the service called Help and Support , and then select Properties.
c. under the general tab, set the type Startup to Automatic and click Start.
d. close the services window and check for the issue.
-
Windows cannot open help and support because a system service is not ongoing enforcement. to resolve this problem, start the service called help and support
lhthomas,
Welcome to the Microsoft Answers community.
In doing research, I found this article in which people have found a solution:
Help and support-Service not started
I hope this helps.
Lisa
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Original title: help & support
When you try to use help and Support on the start menu, a small window opens saying "Windows cannot open help and Support." To troubleshoot the problem, see Help and support. "It's double Dutch to me. Can someone help, please?
Hi EdwardBahr,-Remember to make changes to the computer between the calendar when things worked fine and now?Try the steps listed in the following article and check, if it helps in fixing the issue: -
How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!
How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!
Long time since I used XP but I seem to remember that if you do start - run msconfig [back] in my view, there are Services tab there where you can change the aid stopped service to start.
If you find my answer helpful, please click the button "Vote as helpful"! Thank you! My Blog
-
I can not open help and support
I can't open Windows Help and support. When I click it it says
"Windows cannot open help and Support.because a system service is not running. To resolve this problem, start the service named 'help and Support '.How to start this service. I use win XP SP 3To start the service, bring up the Services window:
Start-> Run-> "services.msc".
or
Right click on 'My Computer'-> Manage-> Services and Applications-> ServicesDouble-click the line that says 'help and Support '.
Make sure that "Startup Type" is "Automatic" and "Service status" is "started" (if not, click 'Start').HTH,
JW -
I did system restore recently to avoid some problems with internet connectivity. Since then, when I click on help and support I get a error message "" windows cannot find ' help ctr.exe. "" Make sure you typed the name correctly and then try again. To search for a start button click on file and then click on search.
Hello
You can try the steps of troubleshooting provided in the links below and check if the problem persists.
Cannot load help and Support Windows
http://support.Microsoft.com/kb/555472
You cannot open the help and Support Center in Windows XP
http://support.Microsoft.com/kb/888018
Note:
To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/ -
"windows cannot find helpctr.exe'."
Trying to access help and support for Windows XP 62 bits, I imagined this error code. I did a search and found the file but I don't know what to do with it. Bless you for any assistance that you can lend me.
Hi PStevens,
You can read the following article and check.
You cannot open the help and Support Center in Windows XP
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows
You can also consult the following article:
-
Windows cannot find "helpctr.exe" how find it or replace it?
Ideas:
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
See if this will help you: cannot load Windows Help and Support Microsoft® Security MVP, 2004-2009
-
SE error message: cannot find Splash.exe when you insert disk 2 Fable TLC.
Original title: Ive been game Fable TLC, I beat Jack of blades on disc one but when I insert disc 2, it comes up with cannot find Splash.exe idk what to do and I want to know what comes next.
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas:
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Hi westcott2.0,
1 Windows operating system you are using?
If you use Windows 7, then it is not compatible with Windows 7.
See the link below for compatibility.
Step 1:
You can try to run the game in XP compatibility mode and see if you can run the game without problems.
For more information about executing a program in compatibility mode, see the following link.
http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
Step 2:
You can also try to install Windows XP mode and then install the game in XP mode and check if you can play the game or not.
You can view the following link to use Windows XP mode:
Install and use Windows XP Mode in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/install-and-use-Windows-XP-mode-in-Windows-7
Note: Windows XP mode will only run in Windows 7 Professional, full and business
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you thinkIf this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
-
Cannot open help and Support on Satellite L30
I have a new Satellite L30, but can't access MS Help and support on the start menu. He did something in that hard drive active and so on but no help and support screen comes up. I'm sure it was there a few days of ideas?
Hello
How about using the System Restore tool?
If the option help & support has worked a few days ago, so I think he should be able to roll back the BONE until the beginning.
I think this procedure should help.But try to use this path in the immediate window:
%Windir%\PCHealth\HelpCtr\Binaries\HelpCtr.exeFor more information, please see this page:
http://WindowsXP.MVPs.org/startmenuhelp.htm -
Cannot open 'help and support '.
When I click on help and support, I get the error message:
"Internet explorer cannot download / help.How can I fix it?
Try again when your laptop is connected to the Internet. As far as I know it works if the laptop is on the net only.
-
I downloaded a new version of Java and then I started to have a "windows can't find c:\java\jre6\lib\deploy\jqs\ff\...------..» \.. \bin\jqsnotify.exe. now, this only happens when loading firefox. It happens through the use of firefox during the loading of other programs. any suggestions?
This has happened
Each time Firefox opened
Try to reinstall Java. See using the Java plugin to display interactive Web sites content
A quick search for jqsnotify.exe on Google indicates that it is related to the Java QuickStart option.
-
I can not open help and support on my computer beause a system service is not running
I tried to search, but fine, I could not open as system service is missing
You can look at http://support.microsoft.com/kb/888018 to see if it applies to your situation, but be careful. Editing the registry can be very dangerous, please make a backup of your registry before making a pass at her.
For more information on how to backup/restore the XP registry, please visit:
http://support.Microsoft.com/kb/322756
Caution:
Absolutely no warranty express or implied is delivered with this post. The poster will be held not responsible for any physical, mental, emotional, or financial loss resulting from the use of suggestions or information contained in this message. Entities who follow the advice in this post are at their own risk.
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