Error "Windows explore has stopped working" when you open the file in my documents
Original title: opening a file in the folder my documents
Whenever I try to open a file in my documents folder, specifically a CV that I downloaded on a construction site. I get a message that windows Explorer has stopped working?
Hi dalintn,
1. What is the file format of the document?
2. are you able to open documents from other locations?
3. did you of recent changes on the computer?
Check if the similar problem persists when you access the document from any other location on the computer.
Method 1
This error message can occur if there is some system files corrupted on your computer. I suggest that you run a SFC scan, which would be a system file corrupt on the computer search and replace.
The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista installation CD.
For more information please visit the link below.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
Method 2
If the previous step fails then I would suggest that you do clean boot and check.
To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
See the link below to learn more about how to clean boot.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Reset the computer to start as usual
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
(a) click Start, type msconfig in the search box and press ENTER.
(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.
(c) under the general tab, click the Normal startup option, and then click OK.
(d) when you are prompted to restart the computer, click on restart.
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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Type of media loopholes: 00000003
OS Version:6.1.7601.2.1.0.768.3
Locale ID: 1033
More information 1:c785
More information 2:c785ae48d9bd3e84e80fe64557c132ac
Information additional 03:58 d 5
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Try the following steps:
Method 1:
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Note:
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Method 2:
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