Error: "your account has been temporarily blocked.

Summary of the issue
error 0x85ad3210 | MSG STATES: ACCOUNT IS EVEN COMPLETELY BLOCKED AND CONTROLLED

Please provide your address affected:
E-mail address is removed from the privacy *.

Additional details
error 0x85ad3210 | MSG STATES: ACCOUNT IS EVEN COMPLETELY BLOCKED AND CONTROLLED

It comes to my son e-mail account.  I will not block his account.  But I would like to know how to unlock it!

MY EMAIL: * e-mail address is removed from the privacy *.

Please advise ASAP we cannot access the Act scores, college applications or THS info without his e-mails.

Hi kristianb119,

Please check your account with a mobile phone number: https://SMS.live.com

If you are unable to check using the SMS validation, , we recommend that you change your password and secret question and secret answer.
Please visit the link for: reset password

http://windowslivehelp.com/solution.aspx?SolutionID=5c30a3ef-845D-4da6-9b83-d38cac2f3c6d

Please copy the link and paste it in the address bar of internet explore to display the page
Please return back to us if you have any questions

Thank you!

Tags: Windows

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