Errors Stop: 0X0000008E (0X9F266F91, 0X942F5F64, 0XC0000090, 0x00000000) while using Dragon Naturally Speaking v.10

Original title: * stop: 0X0000008E (0X9F266F91, 0X942F5F64, 0XC0000090, 0x00000000)

I have xp professional sp3 on a laptop that I bought for the College and try to use Dragon Naturally Speaking v.10.  I have the program loaded and am able to open it and to do the two micro checks, but when I try to start the windows training part stops and gives me the above stop error message. I used v.9.5 DNS on an older desktop with xp with sp2 and never had any problems.  What is the difference and can something be fixed so that I can use v.10 on my laptop?

Hi Markiepoo,

Method 1:

You try to perform a clean boot. A clean boot to check if startup item or services to third-party application is causing this issue.

You can read the following article to put the computer in a clean boot:

http://support.Microsoft.com/kb/310353

If your problem is resolved after the clean boot, and then follow the steps mentioned in the article above to refine the exact source.

After you have used the boot is a way to solve your problem, you can follow the steps to configure Windows XP to start normally.

Method 2:

If you're still having problems, then try to uninstall and reinstall the program.

a. Click Start, click Control Panel and then double-click Add / Remove programs.

b. in the currently installed programs, click the program you want to remove and then click on remove.

c. If you are prompted to confirm the removal of the program, click Yes.

d. restart the computer and reinstall the program.

For more information, see the following article:

How to change or remove a program in Windows XP

http://support.Microsoft.com/kb/307895

Also check out the following link and check if it helps:

http://social.answers.Microsoft.com/forums/en-us/xpprograms/thread/e2b985ce-9a26-41D4-99e5-a5924b0b2180

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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    =============================================

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    -------------------------------------------------------------------------

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    http://www.NirSoft.NET/utils/blue_screen_view.html

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    http://support.Microsoft.com/kb/928228

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    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers to 7
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
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    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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    Information on 2009-09-21 17:50:02 VSS 8220 no Ran out of time when deleting files.

    Operation:
    OnPostSnapshot event
    PostSnapshot event

    Context:
    Execution context: Shadow Copy optimization writer
    Execution context: writer
    Writer class ID: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
    Author name: Shadow Copy optimization writer
    Writer Instance ID: {19e783a6-6df8-4c08-8010-7daf71f56c80}
    Information on 2009-09-21 17:49:30 VSS 8219 no Ran out of time during the expansion of the file specification \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy28\Windows\softwaredistribution\*.*.  This made for the WUA Subscriber.

    Operation:
    OnPostSnapshot event
    PostSnapshot event

    Context:
    Execution context: Shadow Copy optimization writer
    Execution context: writer
    Writer class ID: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
    Author name: Shadow Copy optimization writer
    Writer Instance ID: {19e783a6-6df8-4c08-8010-7daf71f56c80}
    Information on 2009-09-21 17:49:30 VSS 8219 no Ran out of time during the expansion of the file specification \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy28\Windows\softwaredistribution\Download\*.*.  This made for the WUA Subscriber.

    Operation:
    OnPostSnapshot event
    PostSnapshot event

    Context:
    Execution context: Shadow Copy optimization writer
    Execution context: writer
    Writer class ID: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
    Author name: Shadow Copy optimization writer
    Writer Instance ID: {19e783a6-6df8-4c08-8010-7daf71f56c80}
    Information on 2009-09-21 17:49:30 VSS 8219 no Ran out of time during the expansion of the file specification \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy28\Windows\softwaredistribution\Download\b635b7a7651f5dd1a95f6d85f3bb620f\*.*.  This made for the WUA Subscriber.

    Operation:
    OnPostSnapshot event
    PostSnapshot event

    Context:
    Execution context: Shadow Copy optimization writer
    Execution context: writer
    Writer class ID: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
    Author name: Shadow Copy optimization writer
    Writer Instance ID: {19e783a6-6df8-4c08-8010-7daf71f56c80}
    Information on 2009-09-21 17:48:39 no startup of Microsoft-Windows-RestartManager 10000 session 1-21/09/2009 21:48:39.
    Information on 2009-09-21 17:48:39 System Restore 8194 None successfully created restore point (process = C:\Windows\system32\msiexec.exe /V;) Description = installed Dragon NaturallySpeaking 9).
    Information on 2009-09-21 17:48:11 1040 MsiInstaller no beginning a transaction of Windows Installer: C:\Users\Scott\AppData\Local\Temp\NaturallySpeaking\Dragon NaturallySpeaking 9.msi. Client process ID: 804.
    Information on 2009-09-21 17:47 IDriverT 0 None "the description for event ID 0 in source IDriverT is not found. Either the component that triggers this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event is on another computer, the display information had to be saved with the event.

    The following information has been included in the event:

    Service started
    "
    Information on 2009-09-21 17:46:56 Microsoft - Windows - RestartManager 10001 no ending session 1 started 2009-09-21 21:46:54.
    Information on 2009-09-21 17:46:56 MsiInstaller 1042 None ending a transaction of Windows Installer: C:\Users\Scott\AppData\Local\Temp\NaturallySpeaking\ISScript1050.Msi. Client process ID: 844.
    Information on 2009-09-21 17:46:56 MsiInstaller 1033 no Windows Installer installed the product. Product name: ISScript. Product version: 3.00.185. Product language: 1033. Installation success or error status: 0.
    Information on 2009-09-21 17:46:56 MsiInstaller 11707 no product: ISScript - the operation of Installation completed successfully.
    Information on 2009-09-21 17:46:54 Microsoft - Windows - RestartManager 10000 no start session 1-21/09/2009 21:46:54.
    Information on 2009-09-21 17:46:53 MsiInstaller 1040 no start a transaction to Windows Installer: C:\Users\Scott\AppData\Local\Temp\NaturallySpeaking\ISScript1050.Msi. Client process ID: 844.

    Hello hscowan,

    Have you already tried the Windows Installer Cleanup utility? I do not see an answer to know if you have tried to see if it help you clean a
    corrupted installations.

    If the cleaning tool does not help, the only other option would be to contact Nuance, the seller for Dragon speaking naturally. They have supported
    for their product. I saw an article here not be able to install on Windows Vista if it is an upgrade to Windows XP. Don't know if your installation
    was an upgrade or not.

    The other option, I would try is temporarily disable User Account control and see if this will help get installed it.

    If please report back and let us know the result.

    Thank you
    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

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    JohnD
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    Visit our Microsoft answers feedback Forum and let us know what you think.

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