Establishment of an iPad after having been locked out but did not recall what is my Apple ID or password.

Basically, I'm trying to help my sister in law with his iPad. She had initially forgotten its password to enter his iPad and if she got locked out. I googled how to reset and so I have connected the iPad to a laptop and went through iTunes (without signature). Now that the iPad has been swept clean it is now the scene of reactivating...

I typed in the country, wifi etc and now he asks the Apple ID and password that was used to set up the iPad initially that she can't remember. She does not know what email address she used and she forgot her password. I searched for centuries now what can someone help!

Is still connected to the account anywhere so that she can get him? Or she has none of the downloads of the account in the computer's iTunes library so that it can do "get info" on them and see the id? If not already tried it: If you have forgotten your Apple - Apple Support ID ?

If she can still find, and she was the original purchaser of the iPad (i.e. he not was purchased used), she might try to go to an Apple Store (it should take an appointment-Genius Bar if she does) or try to contact iTunes Support Online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad on the account - they are likely to want to see proof of ownership before they could help for example an original receipt with the serial number above

Tags: iPad

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