Eve/Ru hezustand verhindert Faxempfang / Standby "Ruhezustand" prevents the receipt of fax

Deutsch:

Hallo Forum

ICH habe einen HP Laserjet Color Pro MFP M476dw in Betrieb genommen.

Nun ist das problem, dass different Kunden bemangeln, dass keine fax mehr an mich gesendet werden können.

Wir haben noticed, dass die erst passiert, wenn der MFP in "Ruhezustand" geht.

In den Einstellungen finde ich nur eine Zeitspanne bis maximum 60 Minuten bis zum Ruhezustand.

Can someone help?

BEsten Dank im Voraus.

English (translate automatically):

Hello Forum

I got a HP Laserjet Color MFP M476dw Pro in operation.

Now the problem is that different customers are complaining that no fax more can be sent to me.

We noticed that only happens when the MFP is "steady state".

In the settings, I find only a period of time upward to 60 minutes in the idle state.

Can anyone help?

Danke Easydiver

Correction Mode muss ausgeschaltet werden, see link:

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/mostViewedDisplay/?sp4ts.oid=5245583&spf_p.tpst=psiContentDisplay&spf_p.prp_psiContentDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c03265007-14%257CdocLocale%253Den_US&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

Tags: HP Printers

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