Event Viewer Help - PC uses the CPU to 100% every 10 seconds

Every 10 seconds, my CPU goes to 100% usage and then back down to normal levels.  When I check the event viewer, it says that Itunes is the source of the problem.  I uninstalled Itunes and other Apple software and still have the problem.  How to use the info in the event viewer to clear the file that asks that question?

The event viewer displays the following:

GroupOperationId 143
OperationId 800
Operation Start IWbemServices::ExecQuery - select * from Win32_Product where Name = "iTunes."
ClientMachine Local
User . \SYSTEM
ClientProcessId 0
NamespaceName \\.\root\cimv2

Help! I have spent HOURS trying to understand this point and cannot!

Thank you

Jaime

Go to http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx and run Autoruns and click on everything and see if there are lists of iTunes.  If so, clear the checkbox to remove the starter.  Check the complete list in case there is more than one entry.  When finished (if you foind alone), reboot and see if the problem persists.

Download Revo and use it to uninstall iTunes http://www.snapfiles.com/reviews/revo-uninstaller/revouninstaller.html.  He is able to find and to perform an uninstall, then restart and see if the problem is resolved.  If he could not find or uninstall iTunes do not bother with the reset - it did not work.  Try to reinstall iTunes and then uninstall with Revo instead of Vista uninstalling the program to see if that makes a difference.

If this does not work, try a boot minimum http://support.microsoft.com/kb/929135.  If the problem goes away then it's just a matter of tracking down the culprit at the origin of the problem.   Follow the procedures described in the article.  Once found, remove, delete, disable or uninstall.  Once remember to put Vista in normal status, as described in the procedures. If the problem occurs in clean mode then just restore the system to normal and reboot - this solution will not work.

Double-click the error message in the event viewer, and it can provide premanente details that can help us find the problem.  Here's how to use Event Viewer: http://www.petri.co.il/vista-event-viewer.htm. Display any additional information that you will learn (if any).

In the Task Manager when you see the running process, try clicking on it and then click end task.  Is there any task containing more than 10% of the CPU at all times - if so, what?  I assume that you have already tried it and a new process starts just 10 seconds later.

The above information is useful in telling us that iTunes seems to be the cause.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    Success! ICC v2 switch fixed it. Thanks Alexander_L and dphildphil

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    Hi sunrize1230,
     
     
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    Aziz Nadeem - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • I can't view my folders using the folder options

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    I open the folder and files by using the path that is iritating too.
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    That's the kind of mess that sometimes treat when dealing with viruses or other parasites such.  Another problem even worse that sometimes must be addressed due to viruses, it's permissions changed, it is sometimes difficult to know what did exactly a virus, and how the system is compromised following a infection, for these reasons administrators COMPUTER in business or enterprise environment very often consider servers or workstations reviews to be compromised beyond confidence after an infection and the only acceptable in these environments of the Mission is to flatten the box and restore an image or to rebuild the machine.

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