everything about will print but gives the warning message that it cannot scan, copies or faxes

The all-in-one printer is only a month after the warranty and has suddenly stopped working. It can print but when trying to now the scanner displays a message warning saying that it cannot scan copies or faxes. Can anyone help? I don't want to pay the amount of $25 per phone call to hp asking them to help in case they cannot correct by phone.

Thank you

Hey carlya,

Wanted to check on how was the question. I also recommend a tool of diagnosis provided by HP, called HP print and Scan doctor. If you have not done so, then I suggest you download and run this tool.

This tool can be found by clicking here.

I would like to know how this happens.

Tags: HP Printers

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