Everytime I open Adobe Acrobat, I get a window that says "we have trouble, check your membership."  How can I get rid of this?

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  Hi Stephanie,

  In addition, you can also refer to the threads below:

  We have trouble, check your membership.

  CC - How can I stop the message "we have trouble, check your membership?

  Kind regards

  Sheena

• I bought Adobe Acrobat XI Standard for Windows.  I now have an iMAC.  How can I get the download for my iMAC?

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  Hello

  Please see error "Licensing has stopped working". Mac OS

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• I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!

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  Please follow we are having trouble verifying your membership.

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  bridge_system_error, please, try the following steps.

  Delete the opm.db file in the following location based on your operating system.

  in your specific user folder

  Mac OS:
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  Note: /Library/ file is hidden after the OS 10.7, follow the instructions here to access: library user access hidden files. Mac OS 10.7 Lion
  Windows:
  File C:\Users\\AppData\Local\Adobe\OOBE

  Note: The AppData folder is hidden by default. Follow the instructions below to view it if necessary: view the files, folders, file name extensions. Windows XP, Vista, Windows 7

  (if you get the error while renaming, use the Task Manager for Windows and Mac activity monitor to complete all process Adobe.)

  Raise the creative Cloud application to the Start Menu (Windows) or Applications (Mac OS)folder.

  Launch the CC of Adobe Photoshop and click on ' not my Adobe ID "in the control panel in the window and sign in using the Adobe ID and the password that was used to purchase the subscription.

• When I opened again I get "We are having trouble checking your membership. Either you're offline or there is a problem with your billing account. »

  When I opened again I get this:

  

  I think the problem is that I went from the plans. Still doesn't have a link to the new plan as all other products, probably because it isn't in Adobe CC.

  In any case how can I associate still on my package?

  Step 1

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  Step 2

  Uninstall and reinstall

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  Hey Stan,

  Please see the following link for download Acrobat.

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• I downloaded Acrobat Pro and paying by monthly subscription, but when I open a document I always get a window with a message 27 days remaining in your trial period. How to get rid of this message?

  I downloaded Acrobat Pro and paying by monthly subscription, but when I open a document I always get a window with a message 27 days remaining in your trial period. How to get rid of this message?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

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• I managed to uninstall my acrobat pro, but my adobe application manager seems to think that I still have it. I do not see how to download it from adobe and re install. Can anyone help? I spent many hours trying to get my creative cloud version

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  LTA

  Thanks to all of you who tried to help him. I thank can I have managed to sort it out.  It seems that I can not have uninstalled initially, but I could not access the program and all my pdfs, opens in preview.  I found another uninstall program that seems to have done the trick as my adobe application manager is now let me download.

  I hope it will do the trick and my thanks to all who responded. Bravo guys. I hope that I won't make the same mistake next year ;-)

• I have Adobe Acrobat Reader DC on my computer.  I have NEVER had bad to open a document from this location before.  All of a sudden, I wonder a password.  I went in and created a password, but it won't work when I try to open only th

  I have Adobe Acrobat Reader DC on my computer.  I have NEVER had trouble opening a document from this location before.  All of a sudden, I wonder a PASSWORD.  I went and created a password, but it does NOT work when I try to open certain documents only three 3 in Player-all OTHER documents are open without asking for a password.   I tried to reset the password and tried again to open these particular documents.  They are still not open!

  Then I "chatted" with ADOBE and they me logged onto the Forum and told me to look for an answer I was ANable to automatically find...

  What is everyone out there knows what I need to do to obtain a PASSWORD THAT WILL WORK when I try to open these 3 documents?

  ALSO, what is the URL of the FORUM ADOBE?

  Thank you VERY MUCH to anyone who can help me.  I have urgently NEED to see these documents today, 18/05/15.  Thanks again!

  This isn't true at all. In fact, the specific problem of this user has been resolved when they discovered that someone has added a password security policy to their files. See: How to get and use a password that works to open several documents in Adobe Acrobat Reader DC?

  If you add the password to your files yourself and then forgotten, then there is nothing that can be done using Adobe software, however.

  This can be done with Adobe Reader but is not able to apply (or remove) a security strategy for PDF files.