Exe Explorer file process uses all the computers memory RAM

I googled this question in many different ways and read the post until my eyes crossed. Tried several different

ideas, checks, analyses, etc.

This is on a Dell inspirion 3847 running Windows 7 Pro Service pack 1

a Intel pentium CPU [email protected] Ghz, 4 GB RAM, 1 TB HD (no graphics card or any other card in pci slot)

a brother MFC7360 n printer connected to the USB port.

and the HD: (drive C O/S: 855 GB free of GB 909), (recovery E Drive: 17.5 GB free of 47 gb)

The extent of the installed software is minimal, (only notable is Office 10, digital meal)

(Digital software dining room is for the POS system), this computer is not the main computer that is running the POS system

This computer is just linked to the actual POS in bar. (I stop this program and does not affect the)

problem or situation that we were conducting.)

(I can give list if necessary other software that is installed).

And the essentially the only files on the computer (in addition to operating systems, programs, etc.) are Office, "Word files,

Excel files.

And a few txt, rtf, pdf, files (very small amount).

first just noticed recently what happens, but I'm not the primary user on the computer. I checked

and it seems that no new software or program have been recently installed or changed.  I have a little

understanding of what the process Explorer exe is and it functions. (NOT a PRO, not a total newbie,)

If all goes well enough to find help, and not enough to totally screw up.)

I'll be watching this thread several times per day until solved if need more information, I'll give you...

Here are the details of the problem:

random computer freezes, or runs very slowly or get "out of memory" message (during the attempt

to open any random program) and when...

I opened the the Task Manager and in "processes" tab, it shows that there is:

2 examples of "Explorer"exe "running... it uses a small amount of RAM (approx. 10-15 mb)(with nothing)

Open, other than the Task Manager). Another example of "Explorer"exe "uses (starts on the same amount of)

RAM use, without having to open anything else) it will start using more and more RAM up to uses almost all

the available 4 gigabytes of RAM. Also during this process it uses randomly between 0 and 99% of the CPU.

The CPU usage seems to vary (couldn't see any stable model).  the amount of RAM used begins bass

then goes very high and the rest standing for this purpose during a random time. (then sometimes descends

on its own within 1-5 min.). (sometimes does not lower for awhile). More details needed let me

know, I'll check all speeds or time it takes for the situation to occur, (if necessary)

TASK MANAGER:

I opened the location of two Explorer exe files (both take me C/Windows"... ». (same for both

not a system 32 file, or any other subfolder, just to 'Windows '.

The two exe process explore "Descriptions" are listed as Windows Explorer.

I have "Complete the process" towards the 2nd exe explore (one with high memory usage), just that process and she stops to

a short period of time (and all works well for the time), but even once, it reappears (no exact time frame on how long until)

Returns), (can check again and again, if necessary), to see if time is right each time to restart the process.

If I "End process" to the 1st exe explorer (one with normal memory usage), I lose my office. (which from what

I understand what needs to happen).

Also get the same results if the process of "End process Tree" for the 1st and 2nd explore exe.

Checking "properties" of two everything seems the same info. On the 'details' tab shows all of Microsoft, not

of course, what happens if an info is important. (any info where necessary, I get and publish as needed).

I know more and different information is no "resource monitor". but was not sure what would happen if, any info of

It has been necessary.  If necessary you will get what that is. (let me know this as necessary).

I've scanned any computer with 3 different anti virus (found nothing) programs

I ran spybot search & destroy found nothing that had to do with this issue and fix some other issues that we found.

A little info in 'Folder Options' (the 'windows folders in a separate process to launch' is NOT checked.

and all the options are defined for the default settings (I think) (not sure if this is important)

like I said read several messages in various forums (on similar sounding problem)... Some say spoke with

Microsoft technical support who say 'must be the virus', others say started after the recent "windows update" and others

say the problem of virtual memory and others say he's changed banks 'office' or the 'thumbnails previews.

These files, and the other says "shell extensions" are the problem. (many recommended (ShellEXView), to)

Disable all non-microsoft extensions). I was not looking for it.  My problem does not appear to be any good

program, type file running that is causing this. It seems to happen when the computer is idle (I realize there are always some)

process background or system running) but it doesn't have to be all open programs.

At this point, I am open to almost any idea or suggestion.  I will continue to monitor the post until resolved and will get a

In addition to the information required (less the credit card or account info bosses banking info HA!) (HA!)

But seriously some help, thoughts, ideas or directions to another post with response, would be greatly appreciated.

THANKS FOR ANY HELP!

Hello

Please provide detailed information about your question. I appreciate the step by step troubleshooting, and pain that you have taken to resolve your problem. However, there are a few steps more that we can try to diagnose the root cause of your problem.

If it helps, try the methods and check them off below.

Method 1

As you mentioned in your message that your PC is slowing down or freezing then you can automatically diagnose and repair problems that slow down your computer by running the fixit provided in the link below.

http://go.Microsoft.com/?linkid=9740820

Additional information:

For more information you can check the link below:

8.1 Windows, Windows 8 or Windows 7 hangs or freezes

http://support.Microsoft.com/kb/2681286

Method 2

If the problem persists I suggest you to try the different steps in the following Microsoft article and check if this may help. You can skip the steps that you have already tried.

Optimize Windows performance

http://Windows.Microsoft.com/en-us/Windows/optimize-Windows-better-performance#optimize-Windows-better-performance=Windows-7

Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

Running Microsoft Safety Scanner: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

Kind regards.

Tags: Windows

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