Executable of Zoo Tycoon 2 has stopped working

Hello

I have installed and run my Zoo tycoon 2: Ultimate Collection on my laptop Windows 7 successfully and it has now stopped working. When I try to load the game it changes the color scheme to windows 7 basic and then a little black box arrives, he has a messagethen of error appears saying: Zoo Tycoon 2 executable has stopped working and it closes the program. I tried changing the settings in "run programs made for previous versions of windows" but when he checked the mobile Zoo Tycoon 2: Ultimate Collection is not listed. My laptop meets the minimum requirements of the system and tried to download a patch, but it hangs just at the end of the installation. Any ideas?

Hello

Method 1:

I suggest you perform the clean boot and check.

Place the computer in a clean boot state, then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

To set up the computer in a clean boot, follow the steps in the link: How to perform a clean boot

http://support.Microsoft.com/kb/929135

Note: After checking in the clean boot, follow step: 7 article to reset your computer to normal startup.

Method 2:

I also suggest you to see link and check.

Game hangs or quits unexpectedly

http://support.Microsoft.com/kb/303032

Microsoft Games: Error "game has encountered a problem and needs to close."

http://support.Microsoft.com/kb/300963/en-us

Tags: Windows

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