Existing accounts, new computer

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• Installation of Adobe Acrobat 9 Pro existing on new computer - the 'check upgrades'

  I recently bought a new computer (Windows 8) as a replacement for my old computer (Windows XP).  I had bought and installed Adobe Acrobat 9 Pro on the old computer in September 2009.  At that time, I had the serial number of the previous edition of Adobe Acrobat to load into the screen upgrade check during the installation of Acrobat 9.  I've just disabled the Adobe Acrobat 9 Pro for Windows XP machine and downloaded the machine to Windows 8 and the installation went well (always had the serial numbers for the Acrobat 9), until after the restart when screen 'upgrade Check"popped up.  I don't have any idea what was the serial number for the earlier version of Acrobat, I don't even remember what version of Acrobat, I had.  How can I continue to install my Acrobat 9 Pro?  I have used successfully for three years and more!

  Thank you.

  If you have more information AA7, you will need to contact Adobe to determine the key of the software that you had before you allow installation. I hope that you had saved your previous product or at least the installation.

• Old version of Adobe Creative Suite 6 to new computer transfer - the same account. new computer.

  When I started University, I bought Adobe Creative Suite 6 Design Standard for Mac OS - students and teachers. My computer that I installed it on a CD about 4 years ago is now fried and I am wanting to transfer this program on my new Mac. How to do all this without having to pay for the program? My student account is still active on adobe.com, and I still have the installation CD. All the answers

  Hi Grace,

  Adobe Creative suites are equipped with two activation from where you can install and activate the product on two machines, if you wish to no longer use the old machine then before you uninstall applications make sure you disable see them, Learn how to enable or disable Adobe applications

  You can use the link below to download and install Creative Suite 6 on your new machine:

  Download Creative Suite 6 applications

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• How can I transfer software and existing account information to new computer, like previous new computer has been returned to the manufacturer, due to a defect?

  I bought a new computer in may 2016.  He has since returned to the manufacturer, due to a defect.  The computer manufacturer contacted me to inform that there is no timetable to make the computer repaired and returned, I should just buy a new computer.  I am able to disable installation/download, with existing account information, on the new computer and old computer software without having to buy the software?  Thanks for any help.

  Cloud license allows 2 activations to time http://www.adobe.com/legal/licenses-terms.html

  -pdf of 200 http://www.adobe.com/content/dam/Adobe/en/legal/servicetou/Software_Terms-en_US-20150601_2.

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 clouds can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  Sign in your account of cloud on computer A or B to be able to use on computer C

  -via https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• How can I install/transer a laptop computer creative cloud to a new existing account?

  How can I install/transer a laptop computer creative cloud to a new existing account?

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

• I am an existing Member of cloud with lightroom installed on a desktop and laptop.  I get a new computer - Mac.  Can I transfer my account to a MAC user?  How does it work?

  I am an existing Member of cloud with lightroom installed on a desktop and laptop.  I get a new computer - Mac.  Can I transfer my account to a MAC user?  How does it work?

  Yes, you can use cc on your new mac.

  Just install the application of cc on your new computer, apps download Adobe Creative Cloud desktop | CC free trial Adobe

  Use the desktop application to install your programs of cc.

  as mentioned above, you should logout of your desktop or laptop computer to connect to your new computer (and you will need to connect to install and use your cc programs).  but you can leave cc installed on all 3 of your computers and log in for 2 of the 3 when you want.

• How can I install my Adobe CC existing to my new computer (PC) account?

  I have an existing Adobe CC account, but just got a new PC. How can I download my existing account to my new computer? I registered, and it is only sent me purchasing options, or sign up for a free trial.

  Hi Heather,

  The Adobe Id on the forums has not all subscriptions under him.

  Please use the good Adobe Id, in which you have an active CC license in order to use full versions of applications.

  Kind regards

  Sheena

• Easy transfer will leave an existing account on the new computer intact?

  I have two accounts on the new computer.  Can I use easy transfer to upgrade one of the accounts from an old computer?

  It should leave intact and import only those that you are brining.  Make sure that it is not the same accout name, so nothing gets replaced.

• Download of an existing account on a new computer

  I have a student subscription cloud creative adobe. I recently got a new computer and went to download adobe premiere on the new computer. I managed to reinstall creative and signed cloud, but it won't let me download adobe first without buying again. Help, please!

  On this computer, your cloud subscription correctly displays on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Install PES 10 existing on the new computer account

  I currently have 10 PSE installed on my desktop. I recently bought a new laptop and want to install on this computer instead. How can I do this?

  Ned, David,

  Thank you very much for the quick responses. I think that I thought about it. I've uploaded my version of the Adobe Web site, so no disc. I found where I could go to my online order and re - install on my new computer. I'm doing this now.

  Thank you once again.

• Firefox will not identify FF username account on a new installation on the new computer.

  I know that I have the good username, email and password, because I'm looking at them on my laptop existing. But on the installation of 28 FF on my new computer laptop, and you try to start the synchronization process, I get the message "account unknown."
  When I choose the start synchronization process on my new computer, I get this sign in the message. But I can't sign, let alone start the pairing process.
  I did the front pairing process, recently, with my desktop and my laptop existing, so I know it works. Something about FF is not allowing it to recognize my correct email.
  I'm on Win 8.1.
  Thank you.

  Please update Firefox 29,0. Firefox is passed on using the synchronization using Firefox. When installing 29,0, visit Subject: accounts in the URL bar to get started with the implementation of a sync account.

• Added the new computer but lost all favorite settings on old. I need new account keep different settings on both?

  My laptop (i5, running Win 7) is my workhorse computer that had all my favorite settings stored. I added a new office (AMD, Win 8.1) that will be used as a multimedia entertainment unit, but when I connected the cable to install FireFox it replaced all the settings in my laptop with the new computer. How can I keep the different settings on each computer? Must have 2 different accounts to be able to do this? I have now lost the web address for some of my sites, so it's quite painful. The "recently marked with a bookmark" folder is the main problem, because it is where I was monitoring my sites.
  Computer LAPTOP is Acer Aspire i5 & Win 7 runs the modules listed below.
  DESKTOP is a Medion with an AMD 3.8 GHz Turbo & Win 8.1, with the new version of the FF browser.
  Auto Firefox installed the same modules as the laptop, but I will change those & don't want to FF to automatically install the same on both computers. How can I separate them?

  See this - https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox

  You can only select favorite and maybe passwordsand uncheck other options of data type.

• Cannot access Firefox sync. My email address is not accepted when I try to set up a new account or enter an account that I may have. Frustrating, because I need to move my favorites to a new computer. Thanks in advance.

  Cannot access Firefox sync. My email address is not accepted when I try to set up a new account or enter an account that I may have. Frustrating, because I need to move my favorites to a new computer. Thanks in advance.

  Ignore this message until all characters for your e-mail address are typed on the input field.

• New computer wants me to combine Skype with the Microsoft account to connect. How should I not do this?

  I have an account to both personal and professional for Skype. I use the business account more. In the process of setting up the account company on my new computer, I asked for the connection information for the Microsoft account. After that, he wants now all merge so I sign in Skyp with connection to Microsoft. I don't want to do that. My business account is actually "owned" by my employer and I want to be able to make sure that everything is separate. How can I work around by using Microsoft information in Skype?

  Thanks for your help!

  Mary Pat

  The only case where Microsoft Account is an absolute requirement is when dealing with the modern app from Skype (metro) for Windows 8/8.1.

  Desktop version, that can be installed on computers Windows 8.1 requires Microsoft account.

  https://support.Skype.com/en/FAQ/FA12162/how-do-i-get-the-desktop-version-of-Skype-Windows-8-or-Abov...

• Cleanup of old files of e-mail after the importation of the accounts in the new computer.

  I have a new MacPro with El Capitan.  In the implementation of the new computer, I installed my email accounts, one in particular (a gmail account) had 7 GB of files.  I went into the settings Gmail and disabled Protocol IMAP AllMail, Archive, and several others that I didn't need on the Mac Mail.  It seems that there is a residue of all these emails stored on computer and I would like to remove them because they consume a lot of space on the hard disk.    Y at - it a particular cache that can be cleaned?  A special way to remove hidden files?

  You must remove the Gmail account in Mail in Preferences > accounts. This will bring you to system preferences > Internet accounts. Uncheck the Gmail box in system preferences.

  It seems to remove all the data, but it's actually still in the Mail. Go to the library (see below) Mail to the user folder. In v3, you will see several folders named like that.

  C7AA1753-CDA7-4C5D-9505-05B73B565A50 /.

  C9A984AA-A145-4988-8279-B93445951DAB /.

  MailData

  Check in the files with the alphanumeric naming. You should be able to identify what your Gmail account. If you have only one account other file would be for messages "on my Mac" premises. Delete the folder with your Gmail data.

  Then in email given, delete files that the envelope in the name.

  Sign out under the Apple in the menu bar.

  Connect and empty the trash.

  In system preferences > Internet accounts, check the Mail to your Gmail account. When you open Mail it will reindex messages that have not been deleted, then your Gmail messages will download from the server according to the ones you marked for synchronization.

  Note: You may find that the Mail does not well with the unsynchronized all mail folder.

  Library of the user to see the

  The user library folder is hidden by default. In the unhide: select the Finder in the Dock. Less go in the Menu bar > hold down the Option key and you will see the library.

  Find the library user folder

  http://www.takecontrolbooks.com/resources/0167/site/chap11.html#FindingtheUserLi braryFolder

  If you think that the access to your Gmail in your browser or one of these apps works better than mail and free up space in the process.

  Email options:

  MailTabPro for Gmail $1.99. In the Mac App Store (MAS).

  https://iTunes.Apple.com/us/app/mailtab-Pro-for-Gmail/id430252530?MT=12&IGN-mpt= uo %3 D 4

  Kiwi for Gmail Lite free

  https://iTunes.Apple.com/us/app/Kiwi-for-Gmail-Lite/id1006184923?LS=1&MT=12