Explore Windows 7 crashes when you try to copy files, pictures, etc.

I have Windows 7 and since a few weeks ago, every time I try to copy files, documents, photos from one folder to another or photos from my SD card to my computer, or unzip compressed files, when I try to paste, explore Windows crashes and closes.

Can someone help me please.

Thank you.

If you mean that you see something like this:

If this is the case, read this:

Maybe you have a distressed Explorer Shell Extension.

Several recent systems of the incidents involving Acer and MyWinLocker of EgisTec (which is already known to include some suspicious Explorer shell extensions) that could come preinstalled on your system.

Even if your system is not at Acer there installed MyWinLocker and since there were many reports indicate that it contributes to crashes explore it seems a good place to start looking.

If you look in your installed programs and find MyWinLocker or whatever it is of EgisTec and you don't know what that is, or why it is there consider just uninstall, restart, and then see how things work.

If you have determined that MyWinLocker or any other program EgisTec intervene follow GP below, so you will be able to see all Explorer shell extensions.

If you see all the extensions of EgisTec, software security PSD, eDataSecurity, DragDropProtect (they will be some of pink extensions) start with these first.

If none of these things exist, continue:

When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.  You can also see some errors of NAT (DEP, Data Execution Prevention).  DEP errors are reported when XP will be threatened by a program and Windows stops threatening program.  Windows should never feel threatened by the Explorer Windows (or Internet Explorer) to less that some add-on is the cause.

Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you install the new software.

Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).

If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.

If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

Download ShellExView here to see what Explorer extensions you have loaded:


ShellExView does not install anything on your computer, simply of runs and displays.

After you launch ShellExView (shexview.exe double click) and acknowledge the security warning, adjust the column widths, so you can see everything clearly.  Under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems, which is a difficult color to see, so click on display, choose the columns and move up or move down in the column of Microsoft is narrower upwards (Mount) so you can see on your screen without having to scroll left and right.

Click on the header of column called Microsoft (it can be the way out of the right side of the screen) to sort the display (by clicking on the column heading in Microsoft) so all non Microsoft extensions are at the top and easy to see.  They will say 'No' and be marked in pink because they are not extensions Microsoft, something like this:

Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

If you see extensions which do not have anything that is listed under Description, Version, product name, company or have special names that looks like they might be letters and numbers just randomly, you might want to look at these first.

You can also Google the name of a suspect add-on and see if there is any success on the Explorer accidents or mistakes DEP and what other people have done about it.

You can Google something like:

Windows Explorer crash

You must complete your suspect on behalf of adds on.

See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

I'm not a defender of trial and error, but I can't think of another way to do...

Right click and disable the non Microsoft extensions one at a time (or maybe in small groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition (right click).  If the Explorer starts to act normally, you'll know that some extension you just disabled in this group of 3-5 is the culprit, then you can start to enable them one by one until the Explorer fails again.

A user reported that it was necessary to restart the browser after each adjustment to do that press Ctrl-E since in ShellExView.

If you recognize all the extensions that have been added or recently downloaded, start with these first.

Disabling the extension does not uninstall the extension - it is just disabled.  You can always enable it later, so keep track of things by writing them down.

Disable them one at a time or in small groups (to make things go faster) until your right click does not generate an error, then restart and test again to be sure.   You have disabled the last extension would be suspicious.

You can also disable all non-Microsoft extensions, restart, test your fault condition and allow them one at a time until you find the one that generates the failure condition.

If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.

When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

The hope is that you will find extensions that is causing the problem and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

If you find the offending extension that's the problem, please let us know what it is that I can add to my list!

Tags: Windows

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