Explore Windows crashes

whenever I try to open the windows XP Explorer, Control Panel, my computer, I get an Explorer error message and the application exits. I can't see any of my files or folders or copy or move or select files on my hard drive. How can I fix it?

This could be caused by a large number of factors, including the malware and file system corruption.
A good first step to diagnose this problem would be to try to start safe mode.
To start in safe mode, repeatedly press the F8 key during startup until you get a black & white screen asking you to choose between several modes of starting.  Use your arrow keys to select the option 'Safe Mode'.  If you see this problem in Mode without failure, then that indicates that your problem is related to the files that are run as part of a normal start, but are not essential elements of Windows.  You can use msconfig to refine

"How to solve configuration errors by using the System Configuration utility in Windows XP"
  <>http://support.Microsoft.com/kb/310560 >

Another possible cause is a bad extension.  freeware ShellExView to diagnose this problem.

HTH,
JW

Tags: Windows

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