Explorer crashes when right click on a drive letter

I use windows 7. I have 2 ssd drives and a HARD drive. I alos have DRUNK drives on USB ports. Whenever I right-click a drive to see how much free space there is on the disc, the Explorer locks and indicates his tent to find a solution to the problem and then restart Explorer. I really need a way to see how much free space on the disks.

Thank you

Moved from feedback

Hi Beakbryce,

Thanks for posting your question in the Microsoft Community forums.

I see from the description of the problem that you are unable to check how much free space there are on a drive and an Explorer Windows locks when you try to check the same.

I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

To provide the proper resolution, that I would need more information on your side.

1. do you receive any error messages?

2. did you of recent changes on the computer before this problem?

This behavior can occur if the there is a conflict between third-party applications, or if there is no corrupted system file.

Method 1:
Let's start with the computer in Mode safe start to check if the problem occurs in Mode without failure. If the problem does not occur in Mode safe, then you can try to set up your computer in a clean boot state to find what startup item or service is causing the problem.

Step 1:
To restart in Safe Mode follow the steps.

Startup options (including safe mode)

http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

If the problem does not occur in Mode safe mode, and then try to perform the clean boot.

Step 2:
To perform Clean boot follow the procedure below.

By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135

Note: After the boot minimum troubleshooting step, follow the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

Method 2:
If the problem persists, I suggest that you run SFC [System File Checker] scan on the computer that could scan all protected files to verify their versions to verify if there is any changes made to the files and if there is no corrupt files. And will replace them with the correct version.


Use the System File Checker tool to troubleshoot missing or corrupted on Windows Vista or Windows 7 system files
http://support.Microsoft.com/kb/929833

Let us know the status of the issue after you perform the troubleshooting steps. If you need help or information about Windows Explorer issue, I'll be happy to help you. We, at tender Microsoft to excellence.

Tags: Windows

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