Explorer.exe is random

Explorer.exe seems to have hurt randomly once installed Win7. The computer stays on, but the user needs to restart when it stops. Explorer.exe could take otherwise waste of CPU and RAM as well. First of all, it seems like an accident, but the operating system could be separated from the PC with it.
A backup hard drive - is suggested for users and on. The explorer.exe should be configured and joined...
By God for the best.
Benjamin Minney

For any question on Windows 7:


Link above is Windows 7 Forum for questions on Windows 7.

Windows 7 all questions/suggestions/solutions apply here.

You are in the Vista Forums.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

Similar Questions

  • Explorer.exe randomly crashing win7 64 bit


    I have your desktop with explorer.exe crashing randomly. It is a standard desktop computer, another office with the same image do not have this problem.

    I disabled all the extension of the shell package to try to resolve the problem, explorer.exe crashes again

    I captured the DMP file, but I only am not familiar with debugging, if someone can spot what anyone in the log below, please let me know

    Microsoft (R) Windows debug 6.12.0002.633 AMD64 Version
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading dump file [C:\Users\***\Desktop\explorer__PID__142804__Date__02_05_2015__Time_09_45_35AM__315__Second_Chance_Exception_C0000005.dmp]
    User Mini with full memory dump file: only application data is available

    Comment: "Dump created by DbgHost. Second_Chance_Exception_C0000005'
    Symbol search path is: * invalid *.
    * Loading of the symbol may be unreliable without a symbol search path.           *
    * Use .symfix to get the debugger to choose a symbol path.                   *
    * After adjusting your path to symbols, use .reload to refresh the locations of symbols. *
    Executable search path is:
    Windows 7 Version 7601 (Service Pack 1) MP (4 procs) free x 64
    Product: WinNt, suite: SingleUserTS
    Computer name:
    The debugging session: Thu Feb 5 09:45:42.000 2015 (UTC - 08:00)
    System Uptime: 4 days 19:00:20.965
    Running time: 2 days 17:00:22.000
    Loading unloaded module list
    This dump file is an exception of interest stored in it.
    The stored exception information are accessible via .ecxr.
    (22dd4.17474): access violation - code c0000005 (first/second chance not available)
    ERROR: The symbol file is not found.  Defaulted to export symbols ntdll.dll.
    ntdll! RtlFreeHeap + 0xd0:
    00000000'77853290 4c8b6308 mov r12, qword ptr [rbx + 8] ds:000006 d 0' 8eacbff8 is?
    0:028 > .symfix
    0:028 > .reload
    Loading unloaded module list
    0:028 > .ecxr
    Rax = 0000000000000000 rbx = 000006d08eacbff0 rcx = 000000ffffffffff
    RDX = 0000000004cbb2e0 rsi = 0000000000080000 rdi = 0000000004cbb2f0
    RIP = 0000000077853290 rsp = 000000000801f1f0 rbp = 0000000000000000
    R8 = 0000000004cbb2f0 r9 = 3807418601c 20066 r10 = 00000000091d9d60
    R11 = 000007feff6df550 r12 = 0000000000000001 = 0000000000000000 r13
    R14 = 0000000000000000 r15 = 0000000000000000
    iopl = 0 nv up ei pl nz na po nc
    CS = 0033 ss = 002 b ds = 002 b're = 002 b fs = 0053 gs = 002 b efl = 00010204
    ntdll! RtlFreeHeap + 0xd0:
    00000000'77853290 4c8b6308 mov r12, qword ptr [rbx + 8] ds:000006 d 0' 8eacbff8 is?
    0:028 > .reload
    Loading unloaded module list
    0:028 > gn
    ^ No error executable in debuggees "gn".
    0:028 >! analyze - f - hang - v
    *                                                                             *
    * Exception analysis *.
    *                                                                             *

    GetPageUrlData failed, server returned HTTP 404 status
    Requested URL: http://watson.microsoft.com/00053290.htm?Retriage=1

    ntdll! RtlFreeHeap + d0
    00000000'77853290 4c8b6308 r12, qword ptr [rbx + 8] mov

    EXCEPTION_RECORD: ffffffffffffffff-(.exr 0xffffffffffffffff)
    ExceptionAddress: 0000000077853290 (ntdll! RtlFreeHeap + 0x00000000000000d0)
    ExceptionCode: c0000005 (access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter [0]: 0000000000000000
    Parameter [1]: 000006d08eacbff8
    Attempt to read from address 000006d08eacbff8


    Nom_processus: explorer.exe



    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: 000006d08eacbff8





    DL Eid Cid WaitType
    -- --- ------- --------------------------
    28 unknown 22dd4.17474

    WAIT_CHAIN_COMMAND: 28 s ~; k;

    BLOCKING_THREAD: 0000000000017474



    LAST_CONTROL_TRANSFER: from 000007feff627cb0 to 0000000077853290

    FAULTING_THREAD: 000000000000001c

    00000000' 0801f1f0 000007fe'ff627cb0: 000007fe 'ff8f7b50 00000000' 091af4a0 00000000'00000008 000007fe' ff639877: ntdll! RtlFreeHeap + 0xd0
    00000000' 0801f270 000007fe'ff6397a4: 00000000' 114642b 0 00000000' 0801f470 00000000' 0801f3a0 00000000'00000008: rpcrt4! LRPC_BINDING_HANDLE: "scalar deleting destructive" + 0xa0
    00000000' 0801f2c0 000007fe'ff88f9cd: 00000000'00000000 00000000'00000001 00000000' 0801f470 00000000' 0801f3a0: rpcrt4! RpcBindingFree + 0 x 48
    00000000' 0801f2f0 000007fe'ff88f99a: 00000000' 09131 has 20 00000000' 0801f3a0 00000000'00000000 00000000' 0801f3a0: ole32! CChannelHandle: ~ CChannelHandle + 0 x 15 [d:\w7rtm\com\ole32\com\dcomrem\channelb.cxx @ 555]
    00000000' 0801f320 000007fe'ff72e6c8: 00000000'80000000 00000000' 0831d7d0 00000000' 08f00628 c096527f'09c2abcb: ole32! CChannelHandle::Release + 0x1a [d:\w7rtm\com\ole32\com\dcomrem\channelb.cxx @ 569]
    00000000' 0801f350 000007fe'ff73e2ad: 00000000' 09131a 20 c096527f'09c2abcb ca2f31df '1f4861c7 c096527f' 09c2abcb: ole32! OXIDEntry::ExpireEntry + 0 x 112 [d:\w7rtm\com\ole32\com\dcomrem\ipidtbl.cxx @ 900]
    00000000' 0801f380 000007fe'ff72fd80: 00000000'00000000 00000000' 0801f7e0 00000000' 0801f510 00000000' ffffffff: ole32! COXIDTable::FreeCleanupEntries + 0xd5 [d:\w7rtm\com\ole32\com\dcomrem\ipidtbl.cxx @ 1923]
    00000000' 0801f490 000007fe'ff72fa9b: 00000000'00000000 00000000' 0801f510 00000000'00000000 00000000'00000000: ole32! COXIDTable::GetOxidsToRemove + 0 x 94 [d:\w7rtm\com\ole32\com\dcomrem\ipidtbl.cxx @ 1997]
    00000000' 0801f4c0 000007fe'ff73021b: 00000000'00000018 00000000'00000000 00000000' 08d2ba90 00000000' 00000000: ole32! CROIDTable::ClientBulkUpdateOIDWithPingServer + 0 x 263 [d:\w7rtm\com\ole32\com\dcomrem\refcache.cxx @ 1237]
    00000000' 0801f7e0 000007fe'ff730106: 00000000' 08d2ba90 000007fe'ff73463a 00000000'00000000 00000000'00000000: ole32! CROIDTable::WorkerThreadLoop + 0x7b [d:\w7rtm\com\ole32\com\dcomrem\refcache.cxx @ 1368]
    00000000' 0801f810 000007fe'ff730182: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: ole32! CRpcThread::WorkerLoop + 0x1e [d:\w7rtm\com\ole32\com\dcomrem\threads.cxx @ 257]
    00000000' 0801f850 00000000' 775f59ed: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: ole32! CRpcThreadCache::RpcWorkerThreadEntry + 0x1a [d:\w7rtm\com\ole32\com\dcomrem\threads.cxx @ 63]
    00000000' 0801f880 00000000'7782 541 c: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: kernel32! BaseThreadInitThunk + 0xd
    00000000' 0801f8b0 00000000'00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: ntdll! RtlUserThreadStart + 0x1d

    Ole32! CChannelHandle: ~ CChannelHandle + 15 [d:\w7rtm\com\ole32\com\dcomrem\channelb.cxx @ 555]
    000007fe'ff88f9cd 488b4b10 mov rcx, qword ptr [rbx + 10 h]


    SYMBOL_NAME: ole32! CChannelHandle: ~ CChannelHandle + 15

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: ole32

    Nom_image: ole32.dll


    STACK_COMMAND: ~ 28 S; Ko

    BUCKET_ID: X64_HANG_ole32! CChannelHandle::_CChannelHandle + 15

    FAILURE_BUCKET_ID: APPLICATION_HANG_BusyHang_Memory_cfffffff_ole32.dll! CChannelHandle::_CChannelHandle

    WATSON_STAGEONE_URL: http://watson.microsoft.com/00053290.htm?Retriage=1

    Follow-up: MachineOwner

    Can you provide files to dump via a public folder on OneDrive or similar site?

    Here are a few links on the use of OneDrive (SkyDrive):



  • Massive causing Explorer.exe download activity

    What could be causing the explorer.exe process to download loads data randomly. It happens only on certain hours during the day, not always and can upload up to 300 MB per hour if left alone. I downloaded THE counter and view TCP which are the programs that I used to confirm the problem, which also appeared on the netstat command. These programs have also shown several different remote IP addresses and names. I don't recognize any of them. PC uses Windows XP SP2. Thank you

    It seems that your computer is infected, as much as it is outdated almost only with Service Pack 2. Clean your computer, do the maintenance and then install Service Pack 3 and later updates of Windows.


    Windows XP Service Pack 3 network installation Package for IT professionals and developers (Microsoft Download Center)

    Prerequisites for a successful installation - MVP Harry Waldron - http://tinyurl.com/6nf4k4
    Steps to take before you install WinXP SP3 - http://support.microsoft.com/kb/950717
    WinXP SP3 Installation - http://technet.microsoft.com/en-us/windowsxp/cc164204.aspx

    If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). If possible, have all your data backed up before taking the machine into a shop.

    MS - MVP - Elephant Boy computers - don't panic!

  • Explorer.exe crashing - related to the user account?

    A week ago my computer started to sometimes get an APPCRASH explorer.exe error that displayed. No idea what caused it or started.

    It happens randomly (or apparently) but I can also re-create this error at will by doing one of two things:

    (1) running any program of fullscreen (games)

    (2) / off turning one of the system icons in the options menu "taskbar and Start Menu Properties-> area-> system Notification icons.

    I am running Windows Vista SP2 64-bit.

    A side effect of this error is that my quick launch on the taskbar icons have a messed up display, sometimes they are blackened, sometimes they are cut in two, sometimes they appear in the wrong place.

    ALSO worth noting, is that it occurs only under my main account to connect. I created a separate account and it does NOT suffer this error and the two methods to recreate listed above fail.

    I found 2 other assignments with the same error message. I tried all the fixes on both without success.



    Any ideas? Error message below.

    Thank you


    Signature of the problem

    The APPCRASH problem event name

    Application name explorer.exe

    6.0.6002.18005 application version

    Application Timestamp 49e02a1e

    Default name of the explorer.exe Module

    Error Module Version 6.0.6002.18005

    Fault Module Timestamp 49e02a1e

    Exception Code c0000005

    Exception offset 0000000000026478

    Version of the OS 6.0.6002.

    Locale 1033 ID

    More Information 1 dc4f

    More information 2 91d3edf20bd14bd648568f624d5d6a00

    Other information 3 b1da

    Additional information 4 06b5e8f5f18bcf4bb7c99364e9a2ac55

    Read our privacy statement:


    Hi Dave,.

    Run the checker system (CFS) files and see if it finds a breach of integrity.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    Kind regards

    Shinmila H - Microsoft Support

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Explorer.exe crashes when opening a folder with mkv files.

    I did a google search and came up with a friend who had a similar problem.


    My problem was the unresolved question (that means third-party programs are not the problem?) so I was wondering how I can fix the problem. For me specifically is not a file of 4 gb, but the files just randomly with mkv in them. I havn't exactly tested to see if it has to deal with the size of the file or not, but I can tell when I open 2 GB files, they work fine. I say this because I can open a file with a mkv which is a little more than 2 GB and explorer.exe not crushed. Here is the info I get from event viewer.

    The failing application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aeba271
    The failed module name: MSVCR80.dll, version: 8.0.50727.4927, time stamp: 0x4a2752ff
    Exception code: 0xc0000005
    Offset: 0x000153fe
    ID of the process failed: 0xb08
    Start time of application vulnerabilities: 0x01cb8dab1162f0e0
    The failing application path: C:\Windows\Explorer.EXE
    Path of the failing module: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll

    Please let me know what I can do to solve this problem.

    Hi BlackPhoenix23,

    In this thread the poster informed origin as "haali splitter" caused the problem. Looks like some programs non-Microsoft is the origin of the problem. We recommend that you check if a non-Microsoft program is the cause on your computer.

    To do this, try the following steps:
    a. open the article: http://support.microsoft.com/kb/929135
    b. Article, follow "step 1: perform a clean boot" the implementation of these measures will disable all programs not Microsoft currently running on the computer.
    c. restart the computer and check if the problem persists.
    d. If the problem does not persist in the boot, it means that some programs non-Microsoft is the source of the problem.
    e. to find the program that is causing the problem, try "step 2: enable half the services" to "step 6: resolve the problem.
    f. Once you find the culprit, check if there is any updates to update or fixes to the program. If you find, install them and check the difference or reinstall the latest program.
    g. Article, follow "step 7: reset the computer to start as usual.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Explorer.exe does not often

    Recently and I have no idea why, "explorer.exe" becomes "unresponsive" at random times when I use my Dell Inspiron 1750 running a 64 bit version of Windows 7 Home Premium. I was not able to produce this problem constantly, but it happens quite often. I can't see my taskbar, start menu or the desktop. I have to manually complete the process via the Task Manager, and then run it again to explore to rework and all good. And then finally, it happens again. Please help me. Thank you.


    References to Vista also apply to Windows 7.

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
    strange problems).


    Follow these steps:

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7


    After the foregoing:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or
    Windows 7


    Use advanced tools to solve performance problems in Windows 7

    Problems with the overall speed of the system and performance

    How to troubleshoot performance issues in Windows Vista

    Optimize the performance of Microsoft Windows Vista
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to change, add or remove startup programs in Windows 7

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.

    There are many excellent free tools from Sysinternals

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.

    There are many excellent free tools to NirSoft

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.

    Many excellent free tools and an excellent newsletter at Karenware


    Think about it an absolute must - manually update your drivers.

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
    It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx


    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method

    Problems with the overall speed of the system and performance

    Performance and Maintenance Tips

    Explorer Windows stopped working

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Windows 7 64 bit Ultimate - Explorer.exe freeze (AppCrash) constantly

    -Very well, Windows 64 bit Ultimate Edition here, clean install.

    I had this issue as well now (AppCrash Explorer.exe), BTW what does Microsoft on this one? You have a lot of reports about this in this thread, and if you do a search on Google also, so it is a GLOBAL problem. No showstopper bug, but doing the reputation of 'stable' of Windows 7 worth.

    It happens when:
    1. you copy / paste a single file or folder
    2 rename a file
    3 save a file with a text editor
    4 random

    Note: I'm a poweruser then please, do not answer telling me to "perform a clean boot" or simplistic answers as such.

    My configuration is very simple:
    ATI Radeon 2600 graphics card
    Intel Quad Core CPU
    Seagate hard drives
    Chipset Intel ICH7 (975 x)
    JMicron JMB36x controller

    Here's my question: according to all my research, this problem is especially on x 64 versions of Windows 7. And no, this isn't hardware related, because I had the same problem on 2 computers (fresh & clean).

    You want to settle this problem once and for all? Please let me know when you do.

    Change (an example of log events on this subject):
    The program explorer.exe version 6.1.7600.16404 ceased to interact with Windows and was closed. To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.
    Process ID: 7f0
    Start time: 01caa2dfe0fa30d5
    End time: 32
    Application path: C:\Windows\explorer.exe
    Report ID: 07c07159-0edb-11df-a142-001e8c7e0499

    0000: 43 00 72 00 6F 00 73 00 C.r.o.s.
    0008: 73 00 2D 00 74 00 68 00 s. -.t.h.
    0010: 72 00 65 00 61 00 64 00 r.e.a.d.
    0018: 00 00 44 00 65 00 61 00... DEA
    0020: 64 00 6F 00 6 00 63 00 d.l.o.c.
    0028: 6 b 00 00 00 00 00 k...

    Thank you!

    Hello Zacchino ,

    It is always recommended that you take a backup of the registry before you edit the values, because incorrect modifications can cause strange behaviors and at worst could even damage your operating system completely, forcing you to reinstall Windows.

    We encourage you to try the registry changes, but only if you know what you're doing and if you do it carefully.

    The cause of this particular accident of Windows Explorer is related to SQM Client, which is part of the (CEIP) product improvement program. Under by default, where MachineThrottling is enabled in the registry, all calls to WinSqmStartSession in the ntdll.dll file will make Explorer crash, or Windows Installer installation to fail.

    So instead wait for a patch or an update from Microsoft, just remove and delete the MachineThrottling registry registry system entry. The MachineThrottling registry entry is located inside the following registry key: HKLM\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions

    * NOTE * If you don't know what you do within the registry, to stop and not continue.  Ask for help who knows what they are doing and what you can recover your registry database if a failure occurs.

    To make it easy, you can simply create your own small batch with the following command file;

    reg delete HKLM\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions /v MachineThrottling/f

    At this point, you can close the registry and right click on your file or icon, and you should be good to go.

    If that is not good so I think that you are only left with clean boot that Explorer.exe crashes usually are upshots of third party application conflicts and minimal boot is the only solution I can think.



    I am not 62; I'm 16 with 46 years of experience... Think positive... Think Differnet

  • Explorer.exe partially stops working


    A weird one.  Brand new Lenovo T530 running Windows 7 Professional 64 bit.
    Machine starts and runs Ok, then go a little strange after "awhile", could be 5 or 10 minutes or hours, just using normal applications of Office 2010 or Office 2013, Windows Live Mail, Chrome, Internet Explorer or Windows Explorer.  Sometimes, using MYOB.
    'Strange' always in this case means that by clicking on the start flag icon and typing an application is no longer bring anything in the list.  Just by clicking on start it will display the normal list, clicking on which will bring up the app, but typing shows no results.
    Strange also means that, in some of these partial, broken as clicking on an icon in the bar tasks does not open the application.  For example Word
    Strange means that when often occurs in Windows Explorer it will display all the photos in the window, still tho also operates to allow you to modify records, select different objects, etc.
    Restart this resets until then happens intermittently.  Maybe minutes, hours or a day or two, but still happens.
    A quick way to get things working again is to left click on the taskbar (which still works in these situations), open the Task Manager, process open, click left on explorer.exe and end task, and then go to file, new, explorer.exe and everything works again.  Tho if Windows Explorer is opened then that will be closed.
    Then work Ok u skills that she then reappears intermittently.
    Abreast of updates from Lenovo and Windows.
    What the?  Nothing in Event Viewer.  There is no indication the machine think that something happened yet explore acting.
    Ideas on what to do know what is happening and how to solve?


    Please go to the Microsoft Community Forums.
    You get the error message?
    Here are some ways you can follow to resolve the problem:
    Method 1:
    Check out the link and follow the steps:
    Windows Explorer crashes randomly in Windows 7 or in Windows Server 2008 R2
    Method 2:
    Error: Windows Explorer has stopped working
    Note: See "How to reset the computer to start as usual after a clean boot troubleshooting"
    under more information to prepare the computer to start as usual after a repair.

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

    An upgrade on the spot is the final solution before you have to reinstall the operating system.
    Note that it takes as much time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.
    Hope this solves the problem.
  • Windows 7 Explorer.exe Crash


    I have a computer Windows 7 x 32 and my Windows Explorer.exe crashes.
    Explorer hangs even when I have a window unique explore open.
    I managed to get a .dmp file and it said:
    This dump file is an exception of interest stored in it.
    The stored exception information are accessible via .ecxr.
    (ac0.14b4): access violation - code c0000005 (first/second chance not available)
    EAX = 00000000 ebx = 0372f040 ecx = 00000400 edx = 00000000 esi = edi = 00000002 00000000
    EIP = 777f7094 esp = 0372eff0 ebp = 0372f08c iopl = 0 nv up ei pl zr pe nc
    CS = 001 b ss = 0023 ds = 0023're = 0023 fs = 003 b gs = 0000 efl = 00000246
    Here is the link of the dump file of the: https://www.dropbox.com/s/jbjsviagi1jfbxi/explorer.exe.2752.dmp
    Sounds like a memory problem.
    Can someone help me to look into this?
    Thank you

    Hi Daniel,.

    Remember to make changes to the computer before this problem?

    Possible cause would be due to out-of-date video drivers, corrupted system files, viruses or malware, faulty RAM, infection etc..

    I suggest you follow these methods and check:

    Method 1: Run the hotfix:
    Windows Explorer crashes randomly in Windows 7 or in Windows Server 2008 R2

    Method 2: Follow the suggestions in this article:
    Explorer Windows stopped working


    Virus scan: while the Virus scan, data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

    Clean boot: after a repair, be sure to put the computer to a normal startup mode.

    Update on site: note this upgrade on the spot takes the same amount of time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.

    Follow the steps and let us know if this helps.  If the problem persists, please answer and we will be happy to help you.

  • Windows 7 x 64 Crash explorer.exe

    Windows 7 64 bit Pro Explorer (explorer.exe) guard crashing and restarting randomly. This happens several times a day and its quite frustrating.

    The event viewer shows me the following information:

    The failing application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    The failed module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
    Exception code: 0xc0000005
    Offset: 0x000000000004e4b4
    ID of the process failed: 0xac8
    Start time of application vulnerabilities: 0x01cd665dbf68cac0
    The failing application path: C:\Windows\Explorer.EXE
    The failed module path: C:\Windows\SYSTEM32\ntdll.dll
    Report ID: b44d0da0-d254-11e1-ab28-64b9e8e7c64e

    All information to track down this error is very appreciated!

    Kind regards

    The dump file showed that the accident was caused by the swi_ifslsp_64.dll:

    *                                                                             *
    * Exception analysis *.
    *                                                                             *

    Use! analyze - v to obtain detailed debugging information.

    ERROR: The symbol file is not found.  Defaulted to export symbols for swi_ifslsp_64.dll .
    ERROR: The symbol file is not found.  By default for the export of symbols for OverlayIcon.dll.
    ERROR: The symbol file is not found.  By default for the export of symbols for CbFsMntNtf3.dll.
    Probably caused by: swi_ifslsp_64.dll (swi_ifslsp_64! GetLspGuid + 26ad)

    The swi_ifslsp_64.dll is a component of Sophos anti-virus.

    There were two other third-party files that appear to be involved in the accident, the OverlayIcon.dll and the CbFsMntNtf3.dll.

    These two files seem to be the components of software of Wuala.

    The beginning of the problem coincided during the installation or update of Sophos or Wuala?

  • 'explorer.exe sound disconnection' programs stall and the closure of his

    Explorer.exe keeps stalling my pc; I noticed that it happens when I'm playing itunes, pandora, videos to youtube and videos online at random.  Out of desparation, I restart my pc I did today, so about 10 times and each time, stop is at a standstill and the message is: wait "explorer.exe logoff sound."  I end up having to "force the reboot.  I have tried everything to uninstall what I think to be the culprit, to turning off what I believe to be the problem under 'my computer' in sounds... running full scans, defragmenting, cleaning disc, everything!  Seems legitimate Explorer.exe in Windows, but it is interfering or incompatible with another program or something.  I don't have Microsoft Security Essentials for protection.  I have Windows 7, IE9... Please help me solve this problem

    Have you made changes on the computer before this problem?
    Follow the steps.
    Method 1: Check if the problem persists in safe mode.
    Step 1
    Start your computer in safe mode
    If the problem persists not in safe mode then try to clean boot in order to verify if a third-party program installed on the computer causes the startup error.
    Step 2
    To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
    See the link below to learn more about how to clean boot.
    Note: Follow step 7 to reset the computer to start as usual after the boot process.
    Method 2
    Access the link below for more information:

    Message when you try to shut down or restart Windows Vista: "the following programs are still running: Explorer.exe playing logoff sound."
    Note: The article above is for Windows Vista. It applies to Windows 7, too.

    Let us know if it helps.
  • Explorer.exe (I think) breaks down regularly


    First, I will begin by saying that I am not entirely sure of the weather or not this is the right category. So, I want to apologize if it is not.

    My problem is that explorer.exe (or at least I think it's explorer.exe) breaks down regularly. It happens when I am opening the files, making things with files (such as copy, rename, Zipper,...), or simply at random intervals. Then the image of the desktop background and the icons on the desktop disappear, leaving me with a purple background. The same happens for all the icons and the clock in the taskbar.

    Usually, it recovers after a few seconds, open records in the process of closing. When it isn't, it can be retrieved manually by running explorer.exe in Task Manager (this is why I suspect task manager).

    Sometimes it seems to get into a loop of crash, constantly crashing, recovering a few seconds later and then crashing again. This can be stopped by killink 'Windows verkenner' task, or translated: 'Windows Explorer' in the Task Manager. From, it still often causes only to crash again then, so then I have to use the cmd to do what I would normally be in the Solution Explorer, or restart my computer hoping that it will work next time.

    While this problem is not very harmful to my computer (or so I think), it's getting very annoying, especially since it ig going more frequently over time.

    I have already disabled the windows updates, because the problem always seems to worsen after updates.

    He has especially much worse after upgrade my computer to windows 8.1 (which was already earlier). He never continued to work for a minute then, and I did a system recovery to restore windows 8.0.

    I had this problem basically since I've had this laptop (which was in September), but I have not found a solution for this. I've done various analyses of viruses and malware, and I'm sure that it is not caused by a virus.

    If anyone knows a fix work for this, so I'd be very happy.

    Thanks in advance.

    ~ Ben

    If Windows 8 comes with the laptop, then you must take the issue by the manufacturer of the laptop.

    There may be a policy for downgrading to Windows 7.

    What you are experiencing with Windows 8 is not typical and I would recommend to take up the issue with the manufacturer of the laptop because it's their responsibility, under warranty, to make sure everything is working properly, including the software.

  • Explorer.exe windows folder keep closing on Alienware X 51 R2 Windows 8.1


    My problem is quite simple, but also quite a headache so let me give you a situation of portrait in the simplest of ways:

    Say I open a folder in Explorer windows, the number of files currently opened is not serious it can go from 1 to 15 and still give me the same problem.

    If the folder is open right? I can go and do other things, things... like browsing the net or watch a video. But all of a sudden the closed folder then actually do anything about explorer.exe closes so if I myself copy/move files that would repeal as well. Its as if explorer.exe decides to randomly restart.

    Activities that I do that would trigger such an array of thing of the web browsing on any browser, to the modification of files, simply watching a video, even if a file is opened. Sometimes I think that it still can't do something in particular.

    This question is a big headache and I had this happen with the default software supplied in the Windows 8.1

    My Info:

    PC: Alienware X 51 R2

    OS: Windows 8.1

    GPU: Nvidia GTX 670 & Intel HD 4600

    CPU: i7 4 core 3.4ghz

    RAM: 8 GB

    Any help would be greatly appreciated thanks!

    Please Note: I don't seem to have this problem on Windows 8, I also had installed Windows 7 on the same pc and have not encountered this problem so, maybe something is not especially nice with windows 8.1.


    Sorry for taking so long to update this case, I ended up solving this problem, so I'm writing this on a case where someone else has.

    I downloaded a utility called SFCFix from this page:


    the normal SFC scan could not solve my problem, but this one did. Nevertheless thank you for your help and time of Naomi!

  • Infect winlogon.exe, explorer.exe virus and virus Hosts-DNS

    Hi guys,.

    A laptop computer, that I'm not using has recently been infected with a virus from winlogon.exe and explorer.exe and one DNS host virus.
    I tried to use avast: edition free, malwarebytes and spybot search and destroy.
    And as a last resort, I used Norton Power Eraser...

    The problem is not cleaner Antivirus or antispyware can eliminate this type of virus.
    And not boot into safe mode and try to remove it from there do not remove viruses at all.
    I took this laptop a laptop technician where he took out the hard drive and scanned for viruses, but when I came back the virus or on it.

    What can I do to remove these viruses, since it has severely reduced performance on my pc and the virus's keep redirect my Web pages, I will be using internet explore?
    I think that the virus has embedded themselves inside the windows operating system.

    Thank you

    Hi mate

    Usually the explorer.exe, winlogon.exe are running Microsoft files and these files belongs to the Windows operating system and must be placed in the folder C:\Windows\System32.
    If it a case then these are not viruses.

    However, you can try the Antivirus application free Avira Antivirus software.
    Google for it you can download it for free.
    Scan the system and check again.

    As a last option, I recommend reinstalling the system using the Toshiba recovery disc!
    That would erase everything from the HARD drive.

  • Qosmio G30-205: Win XP MCE Explorer.exe crashes when you use 1920 x 1200

    Hello together from the Germany,
    When I use the highest resolution of 1920 x 1200 and fullsize windows when the access to certain folders, explorer.exe is closing for a short period a determine even the application. by using a lower screen resolution, everything is ok.
    no virus, no worm, no dialer

    What can I do?

    thx a lot for the helpful answers


    [Edited by: admin on August 2, 2007 06:59]

    There was a report of situation of dr.watson (memory dump) which was deleted because it was too long for the display.


    could be interesting what model of machine / you have and what operating system/software/etc... is installed on your system.
    Please be more precisely with your description or that no one can help you with your problem.

    Would be grateful of some detailed comments. ;)
    Welcome them

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