Explorer.exe restart when moving, copying or deleting files

I have essentially the same problem as this guy: http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/explorerexe-restarts-when-moving-copying-or/3ba212a7-853b-4a7b-82aa-ae29512d6a69
Just that my operating system is Windows 7 64 bit

I followed what "auggy" said and did a dump of the explorer.exe user mode and that's what I got:

This dump file is an exception of interest stored in it.
The stored exception information are accessible via .ecxr.
(22ec.2104): access violation - code c0000005 (first/second chance not available)
WARNING: Unable to verify timestamp for ntdll.dll
ERROR: Module load completed but symbols can be loaded for ntdll.dll
WARNING: Unable to verify timestamp for KERNELBASE.dll
ERROR: Module load completed but symbols can be loaded for KERNELBASE.dll
ntdll + 0x5186a:
76ea186a c3 00000000' ret

It seems so the fault lies with ntdll.dll and KERNELBASE.dll, but now how can I fix that?
This problem with the explorer.exe has listen to me for years, btw.

Using WinDbg (Windows Debugger) shows the module causes the error is the DivXPropertyHandler.dl, a component of DivX:

BUCKET_ID: X64_APPLICATION_FAULT_NULL_CLASS_PTR_READ_divxpropertyhandler+ 1951


0:056 > lmvm DivXPropertyHandler
start end module name
00000000' 0f310000 00000000' 0f4f3000 DivXPropertyHandler T (no symbol)
Loaded symbol image file: DivXPropertyHandler.dll
    Image path: C:\Program DivX DivX Media Foundation Components\DivXPropertyHandler.dll
Image name: DivXPropertyHandler.dll
Timestamp: Fri Sep 09 03:51:15 2013 (522D7DF3)
CheckSum: 001E2968
ImageSize: 001E3000
File version: 1.0.0.76
Product version: 1.0.0.76
Flags of the file: 0 (mask 17)
BONE folder: 4 unknown Win32
File type: Unknown 0.0
File date: 00000000.00000000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


You could try to uninstall DivX or otherwise go to the following folder:

C:\Program DivX DivX Media Foundation components


In this folder with the right button of the DivXPropertyHandler.dll and the DivXPropertyHandler.dll and rename it to DivXPropertyHandler.old

Sign out and then sign in and then back again.





Tags: Windows

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    Source: Application error
    Date: 3/2/2553 06:46:01
    Event ID: 1000
    Task category: (100)
    Level: error
    Keywords: Classic
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        1000
        2
        100
        0 x 80000000000000
       
        12147
        Application
        beersonic-PC
       
     

     
        Explorer.EXE
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        4aebab8d
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        6.6.7600.16385
        4a5be02b
        c0000005
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    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

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    Event ID: 1001
    Task category: no
    Level: Information
    Keywords: Classic
    User: n/a
    Computer: beersonic-PC
    Description:
    10675835, 4 the fault type bucket
    Event name: APPCRASH
    Answer: No available
    Cabin ID: 0

    Signature of the problem:
    P1: Explorer.EXE
    P2: 6.1.7600.16450
    P3: 4aebab8d
    P4: qedit.dll
    P5: 6.6.7600.16385
    P6: 4a5be02b
    P7: c0000005
    P8: 000000000006bb73
    P9:
    P10:

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    Recheck for solution: 0
    Report ID: 1dd76da9-1055-11df-a980-00195bd2573a
    State: 0
    The event XML:

     
       
        1001
        4
        0
        0 x 80000000000000
       
        12148
        Application
        beersonic-PC
       
     

     
        10675835
        4
        APPCRASH
        Not available
        0
        Explorer.EXE
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        c0000005
        000000000006bb73
       
       
       
       

       
    C:\Users\beersonic\AppData\Local\Temp\WER168C.tmp.WERInternalMetadata.XML

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        0
        1dd76da9-1055-11df-A980-00195bd2573a
        0
     

    +++ RESOLVED +++

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