Explorer keeps restarting when trying to remove video

Similar Questions

• Explorer keeps restarting when I try to delete the video

  I am trying to remove the videos on my computer I already posted online. When I try windows explore appears says it restarts and restarts do not let to delete anything. How can I delete the videos?

  Hello

  ·        Since when are you facing this problem?

  ·        Remember to make changes to the system?

  ·        Outside these files you are able to remove the other files that are present on the system?

  I suggest you follow the methods mentioned below.

   

  Method 1:

  I suggest you to check in safe mode if you are able to delete the files. Follow the steps mentioned below.

  a. restart the computer and keep tapping F8 until you reach the boot options.

  b. Select safe mode from the menu and press ENTER.

  For more information, see the article mentioned below.

  Startup options (including safe mode)

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• keeps restarting when dedicated to Farmville also produces on youtube and more gamesany ideas what it could be?

  using google chrome 12.0.742.112 keeps restarting when dedicated to Farmville also produces on youtube and other games of ideas what it could be?

  Hello

  1 how long have you been faced with this problem?
  2. don't you make changes on the computer before this problem?
  3. This only happens with online games?
  4. this dose also occur with internet explorer?

  In response to the questions above could help us help you better. Look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Reference:
  Using the event viewer
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

  Understanding of event viewer
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

  Procedure to view and manage event logs in Event Viewer in Windows XP
  http://support.Microsoft.com/kb/308427

• My computer restarts when I put a video in full screen

  I have a windows 7 and it keeps restarting whenever I put a video in fulllscreen. Please help me cause it is so boring

  Hello

  Try to uninstall the sound drivers and video

  Restart your computer, Windows will reload the drivers

  Raise the video to determine if the problem persists

  Try reinstalling the video card (the same as a new installation)

  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c00007413

  Open the event viewer > Windows Logs > Application & system logs

  Look for errors related to the date and time of the reboot of the system

  Have you checked your memory DIMM modules?  Run Memtest

  http://www.memtest.org/

• Access is denied when trying to remove the videos.

  Trying to remove a couple of old videos and when I try to delete them I get cannot delete access is denied...  Make sure that the disk is not full or write protected and that the file is not in use.  How do I remove them.

  The standard answer to this used to be download Unlocker, but this file is now shipped with some adware and may be refused by your anti-virus application.

  So if you do not want the adware, the following steps should work (but no guarantee)

  1. Determine where the files are located (for example, C:\Documents and utilisateur\Mes Documents\My videos Settings\nom)
  2. Open a command prompt window (start > run > cmd > OK)
  3. Using the cd (change directory) command, navigate to the directory where the files are located.  Once you think you're in the right directory, use the dir command to list all the files in the directory and make sure that those you want to remove is here
  4. Leave the command prompt window, start the task (CTRL + ALT + DELETE) Manager
  5. Under the processes tab, find explorer.exe, right click and select "End process" (at this point, your desktop will be empty except for the command prompt window and the Task Manager)
  6. Return to the command prompt window and use the command del (delete) to delete files
  7. After you delete the files, open the Task Manager, click file > new task (run), type explorer.exe, and then click OK
  8. Close the command prompt window and the Task Manager

• Windows Explorer restarts when you watch downloaded videos

  Explorer restarts when I look at a * video in my laptop.

  (* video video = downloaded, not online)
  When I open a folder with images, the images of pop completely and closes in a fraction of a second (really really fast allows to open/close).
  used sfc/scannow and found 1 corrupted file (cbs.log)
  used the check disk and memory and no diagnostic tool found nothing.
  search for viruses and found nothing but always return to the scans.
  no idea why this is happening?

  the problem has been the Illustrator for adobe... It is a plugin that does something for the video thumbnail or image on the PC. just had to remove with ShellExView... and the problem disappeared.

• Explorer.exe restart when moving, copying or deleting files

  I have essentially the same problem as this guy: http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/explorerexe-restarts-when-moving-copying-or/3ba212a7-853b-4a7b-82aa-ae29512d6a69
  Just that my operating system is Windows 7 64 bit

  I followed what "auggy" said and did a dump of the explorer.exe user mode and that's what I got:

  This dump file is an exception of interest stored in it.
  The stored exception information are accessible via .ecxr.
  (22ec.2104): access violation - code c0000005 (first/second chance not available)
  WARNING: Unable to verify timestamp for ntdll.dll
  ERROR: Module load completed but symbols can be loaded for ntdll.dll
  WARNING: Unable to verify timestamp for KERNELBASE.dll
  ERROR: Module load completed but symbols can be loaded for KERNELBASE.dll
  ntdll + 0x5186a:
  76ea186a c3 00000000' ret

  It seems so the fault lies with ntdll.dll and KERNELBASE.dll, but now how can I fix that?
  This problem with the explorer.exe has listen to me for years, btw.

  Using WinDbg (Windows Debugger) shows the module causes the error is the DivXPropertyHandler.dl, a component of DivX:

  BUCKET_ID: X64_APPLICATION_FAULT_NULL_CLASS_PTR_READ_divxpropertyhandler+ 1951

  
  

  0:056 > lmvm DivXPropertyHandler
  start end module name
  00000000' 0f310000 00000000' 0f4f3000 DivXPropertyHandler T (no symbol)
  Loaded symbol image file: DivXPropertyHandler.dll
      Image path: C:\Program DivX DivX Media Foundation Components\DivXPropertyHandler.dll
  Image name: DivXPropertyHandler.dll
  Timestamp: Fri Sep 09 03:51:15 2013 (522D7DF3)
  CheckSum: 001E2968
  ImageSize: 001E3000
  File version: 1.0.0.76
  Product version: 1.0.0.76
  Flags of the file: 0 (mask 17)
  BONE folder: 4 unknown Win32
  File type: Unknown 0.0
  File date: 00000000.00000000
  Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

  
  

  You could try to uninstall DivX or otherwise go to the following folder:

  C:\Program DivX DivX Media Foundation components

  
  

  In this folder with the right button of the DivXPropertyHandler.dll and the DivXPropertyHandler.dll and rename it to DivXPropertyHandler.old

  Sign out and then sign in and then back again.

  
  

  
  

  
  

  
  

• my internet explore keeps closing when I use a link,

  my internet explore keeps closing after 2 a time to opening a link, im running windows 7 64 bit

  Hello:

  See if resetting the browser work.  Run the automated 'Fix - it' on the link below.

  http://support.Microsoft.com/kb/923737

  Paul

• Windows Explorer keeps restarting I use win 7 on an asus k53e

  Hi I get an Explorer windows needs reboot message every time I open a folder, but when you are prompted to search the Internet to find a solution he tries then restarts without indicating if he finds a solution (which I doubt there because he continues to be) I am tech savvy but not this intuitive technology so if someone could please point me in the right direction I would be very grateful

  Here is the fault record

  Timestamp of Module error: 4c7f631d

  Exception code: c0000005
  Exception offset: 00000000000051da
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 2057
  Additional information 1: 78de
  More information 2: 78dedb50b03667bca45066a2aaddd40b
  3 more information: 3ff1
  Additional information 4: 3ff182b0c378199e8a5c2a33a6dfceba

  Hello

  Crashes Windows or freezes<- try="" these="" first="" and="" the="" methods="" do="" apply="" to="" your="">
  http://support.Microsoft.com/kb/2681286#method22

  Performance and Maintenance<- check="" these="" especially="" the="">
  http://Windows.Microsoft.com/en-us/Windows/performance-maintenance-help#performance-maintenance-help=Windows-7&V2H=win7tab1&V3H=winvistatab1

  Other methods of troubleshooting to use according to your needs:

  Use the startup clean and other methods to try to determine the cause of and/or
  eliminate problems.

  ---------------------------------------------------------------

  References to Vista also apply to Windows 7.

  What antivirus/antispyware/security products do you have on the machine? Include
  everything you've ALWAYS had on this machine, including those you have uninstalled (they
  remains of leave behind which can cause strange problems).

  ----------------------------------------------------

  Follow these steps:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows
  Vista or Windows 7
  http://support.Microsoft.com/kb/929135

  Use advanced tools to solve performance problems in Windows 7
  http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

  Optimize Windows 7 for better performance
  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  Open the troubleshooter of Peformance
  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

  To see everything that is in charge of startup - wait a few minutes without doing anything-
  then right click on taskbar - task manager - take a look at stored by -
  Process - Services - this is a quick reference (if you have a little box on)
  Lower left - show for all users, then check that).

  How to change, add or remove startup programs in Windows 7
  http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

  Is a quick check to see who are loading method 2 - using MSCONFIG
  then after a list of these here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out what files, registry keys, and other objects
  processes have open, which DLLs they have loaded and more. This unique
  powerful utility will show you even owned by each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically
  When your system boots and you connect. Autoruns also shows you the complete list
  locations of registry and files where applications can configure start automatic settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor file system, registry, process, thread and DLL
  activity in real time.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  WhatsInStartUP - free - this utility displays the list of all applications that are
  loaded automatically when Windows starts. For each application, what follows
  the information is displayed: Type of startup (registry/Startup folder), Command - Line
  Channel file, the product name, Version, company name, location in the registry or
  file system and more. It allows you to easily disable or remove unwanted programs
  that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe
  not. The window Watcher says it all, every window created by each execution of the statement
  program, if the window is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp
  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Think about it an absolute must - manually update your drivers.

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded
  on your system. For each driver in the list, additional useful information is
  Poster: load address of the driver, description, version, product name,.
  company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit Maker as replacements and system manufacturer of device which are
  the most recent. Control Panel - write - graphics card - device manager
  the brand and complete model of your video card - double click - tab of the driver-
  Note the version information. Now click on UPdate Driver (this can do nothing
  MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard
  If there are 3rd party with their own software and drivers and the other main device drivers
  you have.

  Now, go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restore)
  and site (Realtek, Intel, Nvidia, ATI, for example) and get the manufacturer and device
  their latest versions. (Look for the system to update the BIOS, Chipset and software updates
  Site of the manufacturer here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN -.
  REBOOT after each installation.

  Always check in the Device Manager - drivers tab to be sure the version you are
  installation actually appears. This is because that some rollback of drivers before the
  later is installed (particularly that audio drivers) so install a driver - reboot.
  Make sure that it is installed and repeat if necessary.

  Repeat to the manufacturers - BTW to the device makers DO NOT RUN THEIR
  SCANNER - check manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using
  the above methods is preferable to ensure the latest drivers from the manufacturer of system
  and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  If you update the drivers manually, then it's a good idea to disable driver facilities
  in the updates of Windows, which leaves on Windows updates, but it will not be installed
  pilots who are generally older and cause problems. If updates provides a new
  driver then hide it (right click on it) and then go get new ones manually if
  you want.

  Stop Windows 7 to automatically install device drivers
  http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

  How to disable automatic driver Installation in Windows 7 / Vista
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

  Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for the)
  Professional, comprehensive and Enterprise edition)
  http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

  ===========================================

  Refer to these discussions because many more excellent advice however remember to check
  your antivirus, the main drivers and BIOS update programs and also to solve problems
  with the first method cleanboot.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Windows Explorer keeps restarting without stopping

  2 weeks ago windows Explorer started to reboot when I open a specific folder on my laptop. Last night, just kept windows Explorer restart top is on I stop the laptop and he did it again, but he did the same thing as soon as windows has started. I went in Mode safe reflection might be able to solve the problem there, but it's the same thing, kept windows Explorer restart Windows started. I rebooted my computer and click F8 and "restored the system" to a restore point prior and rebooted the computer, but it's the same thing. WHAT HAPPENED TO MY LAPTOP?

  SONY VAIO CR 354

  OS: WINDOWS VISTA

  ANTIVIRUS: NORTON 360 V4 (THIS IS THE LATEST VERSION OF 360)

  Hello

  Reinstall the printer driver and your audio/sound driver. Note update drivers was also
  one of the methods in the previous troubleshooting. Have you tried the clean boot method?
  Did you also run CheckDisk?

  If necessary AFTER those try a repair Installation / upgrade on the spot that allows you to keep
  programs and data backups however redundant are always a good idea.

  You can use another DVD that aren't copy protected but you you need to own
  Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
  machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
  good backup or 3 (security in redundancy).

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  I hope this helps.

• Printer HP LaserJet CM1415fnw range: my printer HP LaserJet CM1415fnw keeps restarting when connected to my ethernet router.

  I bought my printer HP Laserjet CM1415fnw color in 2013 (don't remember the exact date). The CM1415fnw printer is plugged into its own outlet and is related to a router NETGEAR Nighthawk for 2 years. My network and computers have not changed in the last 3 years.

  A month ago, July 2015, the printer started reboot itself on every few minutes.

  These are the things I've tried:

  1. I turned off the printer for several minutes through the turning off the switch on the side of the printer. This didn't solve my problem of restart.

  2. I turned off the printer during all night through the turning off the switch on the side of the printer. This didn't solve my problem of restart.

  3. I disconnected the printer from the outlet for several minutes and all night. printer. This didn't solve my problem of restart.

  4. I disabled the "WS-Discovery" setting to printer without success. He continued to restart.

  5. I turned off the printer and the nomad ethernet cable and cable telephone line of the printer. I then turned it on. He

  slept for hours without having to reboot. I plugged the ethernet cable and it continued to remain without restarting the computer for more than an hour. I then plugged the phone line cable and less than a minute the start printer restart again. I unplugged the cable line phone again and the printer stopped restarts. My wife and I have been printing happily.

  Solve the problem! NO! Last week, on July 27, 2015, the printer started reboot again. I went through the same steps as above, except that this time, whenever plugged in the ethernet cable, to the breast and a few minutes the printer would begin its restart. Some time between reboots there would be upward of long enough for a print job.

  Other things I've tried:

  1. I connected the printer directly to my computer workstation via USB and plugged the phone line cable. This great for hours of work. I could print jobs. No reboot. It is simply not the solution only when necessary. I need a network printer.

  2. I connected the printer directly to the ethernet port on my laptop with connected phone cable. It worked also. So, in this configuration, I took the opportunity to update the Firmware to date 20120216 to the 20140616.

  3. I reconnected it the printer to my router and the printer began to restart again in a few minutes.

  I noticed that between reboots, with the cable connected telephone line, anytime a phone rang in the printer immediately rebooted.

  I have mulitple home devices that rely on network connectivity to this printer. Statement of objections, now this printer is in offline mode to

  everyone. I need to get this problem resolved as soon as POSSIBLE.  I have a temporary work around the point #6. But I need a real solution. Can someone please.

  My Configuration:

  HP LaserJet CM1415fnw

  Number of trainer: QD51YOP
  Serial number: CNH8C9KRHB
  Service ID: 21334
  FIrmware Datecode: 20140616
  Telcom Version: 04/15/01
  Controller number: 4

  I want to thank you davidzuts and muj851 for your quick response and your help in this issue.

  I'll give you the short history of my troubleshooting efforts and solution.

  I was able to isolate restarting the printer to the computer of my wife which found in another part of the House. Anytime that I connected to his computer the printer network would start to restart within one minute. I then uninstalled all HP printer software. I reconnected it then his computer to the network. Less than a minute, the printer is entered in restart mode. After a few install and uninstall drivers HP printer soffware and I took notice that the device to print to my printer still appeared after you have uninstalled the software and drivers. I clicked on the printing device and deleted manually. After restarting the computer in a few minutes, that there was a system message stating that the device driver is to be installed.

  Reinstall the drivers and the printer software to create a new instance of the CM1415FNW all-in. Uninstalling all deleted, but Moose printing device. Connected to the network caused the printer restart. Thus, looked at the queue of the printer and found that it was a document in the queue to be printed. The status of the printer showed that the document was ready for printing, but would restart the printer and the State would appear as a printing ERROR.

  I cancelled the print job and the document in the queue has been removed. I then removed the printing device. When I connected my wife for the network printer computer do not restart. I have software HP printer for printer CM1415FNW reinstatlled and everything is working very well for the last two days.

  A conversation with my wife discovered that the day where all the problems with the printer started she tried to print a Barnes and noble discount coupon. Something with formatting printer or N & B coupon codes caused the printer restart.

  The next time this happens, I know to check the print queue.

• Error Msg When trying to play video

  Hello, here I am trying to view a video online and every time that I try to open it I get this error msg... Cannot open this helper for mms://stream.assembly.ab.ca/archive/2013-05-09-1. I have win 7 with media player 12, AVG security. At work I can play/open it without any problems... work pc has XP. Is there something wrong with my drive? Tried to update, but it says no new updates available.

  Any help you can give is appreciated.

  Hey,.

  Try setting Windows Media Player as the default player for playback of streaming online videos.

  a. Click Start and then type inetcpl.cpl in the search option starting then press ENTER to open the Internet Options window.

  b. click on programs, then on setting programs.

  c. click on change the AutoPlay settings in the window that opens. You will be presented with a list of programs to select when you open media in Internet Explorer. To change your Media Player for videos, for example, click the select bar to the right of the video files and you will be able to select which player you want to play all the videos that you open in Internet Explorer. You can do the same thing for audio files, images, etc.

  d. click on save when you are finished. Close Internet Explorer and start it again. Your new media player settings should now be implemented.

  Note: You can choose any other program media player that is installed to make sure that the changes are applied.

  Reference: http://windows.microsoft.com/en-in/windows7/change-which-programs-windows-uses-by-default

  Let us know if that helps.

• Error when trying to play video youtube

  Since 3 days when I try to play any video in youtube, it says: "an error has occurred. Please set win later. Learn more» (WinXP SP3, Firefox 30.0, Flash 14) I tried all the options shown in the Lear more link. But of no use. Videos work in IE and Chrome. I tried firefox installed Linux OS installed in the same machine. Same problem on Linux too. Help, please.

  Recently it has stopped working in Chrome and IE also. I found that the reason is due to DNS servers. I disconnected my broadband and used a 3G dongle and found that everything works. Then I contacted my broadband provider. In my context, DNS was automatic. I changed it to the number assigned by them. Now the problem is solved.

• Internet Explorer keeps stopping when I go out a window!

  Can someone help me?
  Whenever I try to close a window when I am online with internet explorer, it displays a message saying: he found an error, and you are looking for a solution, then it closes and opens again! Has anyone else encountered this problem?

  Hello

  Try to keep your system up to date!
  First of all, you must visit the Microsoft page and check the system for the updates and fixes:
  http://update.Microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

  Update your Antivirus software because a lot of bad sites provides some viruses that could develop an IE error!

  Least but not last, you must use the freeware program CCleaner. She very big application s that cleans errors with the installed programs and registry entries

• Silverlight is not running, a error message of "this patch package could not be opened" when trying to remove in Add / Remove program

  I tried to watch netflix, says:

  You have encountered a problem specific to Silverlight from Microsoft, the software used to watch movies on the site Web of Netflix. This problem is often solved by uninstalling and then reinstalling Microsoft Silverlight on your computer.

  To uninstall Microsoft Silverlight on your Windows computer, please follow these steps:

  1. Close the open windows of the browser
  2. Click the Start button.
  3. Select the control panel.
  4. In Windows XP, select Add / Remove programs. In Windows Vista/Windows 7, select programs & features.
  5. Find and click on Microsoft Silverlight
  6. Choose Remove in Windows XP or uninstall under Windows Vista/Windows 7.

  When I try to romove in Add / Remove, I get:

  This patch package could not be opened. Check the fix package exsists... ect

  I also tried to use the program "Microsoft fix it."

  Help!

  Hi Mikeiz,
   
  -Can uninstall you other applications without any problem?
   
  I recommend you follow the steps listed in the link given below to uninstall Silverlight successfully:
  How to manually clean a broken Silverlight installation
   
  If this is not enough, post your request in the Silverlight Forums for assistance.