Explorer Windows crashed. No taskbar in safe mode. System Restore does not help you.

Hello. I have a problem with my Windows 7 desktop. A few days ago I can't run my iTunes, I searched it upward into the Apple tech support website and as said: uninstall, remove remaining files, delete the temporary folder. When you delete the temporary folder, I created another folder inside and moved the files to the folder I created. Some aren't s mobile because they were still running (active). I just deleted the folder that I created that contains the files that were inactive. When I turn it on yesterday (December 20) and log in to my user account (standard user), there's a pop window saying "windows Explorer crashed. Please close the program. We will notify you when a solution was found"I closed the window and waited. After that the window was closed, none of the desktop icons and the taskbar is visible. I waited for an hour and nothing happened. This also happens to other user accounts. I shut down the computer by using the Task Manager. I did the same thing today (21 dec) and it's the same thing. I tried the system restore, but it's always the same. I tried to boot in SafeMode as administrator to perform the clean boot. The taskbar is not visible. I pressed windows on the keyboard button and the taskbar appears. But the bar 'start' is no upward. I clicked on the Start button and the bar 'start' is not yet up. Help, please. Thank you.

Hi Yan Sheng,

Welcome to the Microsoft Community and thanks for posting the question.

It appears from the description of the problem that you are unable to find the desktop icons and the taskbar on your computer. I understand the inconvenience.

  • How did you perform the system restore?

Let us perform the following methods and check if you are able to solve the problem.

Method 2: Restore the system of Windows recovery environment
If restarting fails, then restore the system using your restore disk system mode of the Windows recovery environment.


It can also refer to article and perform the steps mentioned there. You can skip the steps you have already performed as safe mode, boot etc.

Error: Windows Explorer has stopped working


Warning of virus scan: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

The data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.

Warning for upgrade on site: Make sure you take the backup of all your files of important data before performing the upgrade on the spot.

We know the State of the question. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

Tags: Windows

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