Explorer Windows crashing when you install a game from the dvd player

I am trying to install a game, but whenever I type in the activation code and click Next I hear the dvd spinning stop and I get a message saying that windows explore has encountered a problem and needs to close.  No idea how to solve this problem?

I am running windows 7
Processor: AMD Athlon (TM) II Dual-Core M300, 2000 Mhz

First have you verified that this game is compatible Windows 7?  If this is not the case, this could be the problem.  If this is the case you can try to install in compatibility mode.

Good luck.

Tags: Windows

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