Explorer Windows has stopped working (Windows 7 64-bit)
Every day, I get a pop-up "Windows Explorer has stopped working". It appears from time to time when I use FireFox. At first, I thought it was a problem with FireFox, but then it began to appear a few minutes after I started my laptop, even before, I opened FireFox. Anyone know what may be the problem?
I tried to run a full scan on McAfee, as well as a scan of verification by running the command promp > sfc/scannow.
Here are the details of the most recent pop-up problem.
Signature of the problem:
Problem event name: BEX
Application name: explorer.exe
Application version: 6.1.7600.16450
Application timestamp: 4aeba271
Fault Module name: StackHash_e98d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception offset: 00000001
Exception code: c0000005
Exception data: 00000008
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information 1: e98d
More information 2: e98dfca8bcf81bc1740adb135579ad53
3 more information: 6eab
Additional information 4: 6eabdd9e0dc94904be3b39a1c0583635
Thanks for your help guys!
You have a problem from the NX - Bit:
http://en.Wikipedia.org/wiki/NX_bit#Microsoft_Windows
Use ShellExView (http://www.nirsoft.net/utils/shexview.html) and disable all non-Microsoft extensions. If this does not work, scan your PC for viruses and exclude the explorer.exe DEP (http://en.wikipedia.org/wiki/Data_Execution_Prevention).
"A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/
Tags: Windows
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original title: explorer.exe has stopped working
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The computer works fine in safe mode, I suggest you perform a clean boot in order to check whether a third-party program or service that runs in the background is the origin of the problem.
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Guys, could someone help me please?
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Download Ccleaner from Piniform. Start the cleaner then the registry.
http://www.Piriform.com/ccleaner/download
In the Find box type msconfig and then press the start tab, send me a screenshot of this screen.
Click Start, all programs, then click Accessories
Click on command prompt and then click Run as administrator.
If the user account control dialog box appears, confirm that the displayed action corresponds to what you want and then click on continue.
Type sfc/scannow, it will take a long time to run. If we don't fix all corrupted system files, let me know.
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https://www.Malwarebytes.org/downloads/
Let me know the results of all of the above.
Download Ccleaner from Piniform. The then run the registry cleaner.
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Click Start, all programs, and then click Accessories
Click command prompt, and then click on run as administrator.
If the account control dialog box appears, confirm that the action displayed is what you want, then click continue.
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https://www.Malwarebytes.org/downloads/Let me know the results of the foregoing.
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What version of the windows operating system is installed in the computer?
I suggest you to see link and check. (That applies to windows vista and windows 7)?
Error: Windows Explorer has stopped working
http://support.Microsoft.com/kb/2694911
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Hello
You don't specify your Windows version, so here is Windows 7 - Vista is very
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Use the startup clean and other methods to try to determine the cause of and eliminate problems.
---------------------------------------------------------------
References to Vista also apply to Windows 7.
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).----------------------------------------------------
Follow these steps:
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Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
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http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
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How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista or
Windows 7
http://support.Microsoft.com/kb/929135Use advanced tools to solve performance problems in Windows 7
http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/Problems with the overall speed of the system and performance
http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).How to change, add or remove startup programs in Windows 7
http://www.SevenForums.com/tutorials/1401-startup-programs-change.htmlA quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------Tools that should help you:
Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.aspMany excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/===========================================
Think about it an absolute must - manually update your drivers.
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers under Windows 7 (updated drivers manually using the methods
above is preferred so that the latest drivers from the manufacturer of system and device manufacturers are
found)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.Stop Windows 7 to automatically install device drivers
http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/How to disable automatic driver Installation in Windows 7 / Vista
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
Ultimate and Enterprise)
http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/===========================================
Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-usPerformance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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