Explorer Windows has stopped working (Windows 7 64-bit)

Every day, I get a pop-up "Windows Explorer has stopped working". It appears from time to time when I use FireFox. At first, I thought it was a problem with FireFox, but then it began to appear a few minutes after I started my laptop, even before, I opened FireFox. Anyone know what may be the problem?

I tried to run a full scan on McAfee, as well as a scan of verification by running the command promp > sfc/scannow.

Here are the details of the most recent pop-up problem.

Signature of the problem:
Problem event name: BEX
Application name: explorer.exe
Application version: 6.1.7600.16450
Application timestamp: 4aeba271
Fault Module name: StackHash_e98d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception offset: 00000001
Exception code: c0000005
Exception data: 00000008
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information 1: e98d
More information 2: e98dfca8bcf81bc1740adb135579ad53
3 more information: 6eab
Additional information 4: 6eabdd9e0dc94904be3b39a1c0583635

Thanks for your help guys!

You have a problem from the NX - Bit:

http://en.Wikipedia.org/wiki/NX_bit#Microsoft_Windows

Use ShellExView (http://www.nirsoft.net/utils/shexview.html) and disable all non-Microsoft extensions. If this does not work, scan your PC for viruses and exclude the explorer.exe DEP (http://en.wikipedia.org/wiki/Data_Execution_Prevention).

"A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

Tags: Windows

Similar Questions

  • Whenever I open my computer I get this message: "explorer.exe has stopped working".

    original title: explorer.exe has stopped working

    whenever I try to open my computer it tells me that windows Explorer has stopped working, everything else works but when I go into safe mode it let me go in my computer and I checked for viruses and there is no someone help me, please to fix this i dnt want to start over and lose everything. hope to hear something back as soon as possible. Thank you and have a nice day.

    Hello

    The computer works fine in safe mode, I suggest you perform a clean boot in order to check whether a third-party program or service that runs in the background is the origin of the problem.

    Refer to this article for help:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135


    Note:
    please check that you put your computer to normal startup mode after completing the troubleshooting steps. Steps are available in the article above.

    Kind regards
    Afzal Taher
    Microsoft technical support engineer

  • Explorer.exe has stopped working

    Original title: explorer.exe

    My explorer.exe has stopped working several times and I tried to start in the Task Manager, but he tells me that he has ceased to work every time

    Often, a certain instability in Windows Explorer is due to the defective shell extensions and addons.

    Consider using Sysinternals Autoruns or ShellExView. Disable Add-ons and non Microsoft shell extensions and verify the behavior.  If he went, reactivate the disabled extensions/add-ons, one at a time and see if you can identify who may be liable.
    Try a clean boot, or boot into safe mode.  The behavior persists?
    If you continue to experience the problem, consider creating the hierarchy of following registry keys in the registry:
    HKLM\Software\Microsoft\Windows\Windows error Reporting\LocalDumps\explorer.exe\
    In the explorer.exe key, create a REG_EXPAND_SZ value named DumpFolder and set the value to%systemdrive%\localdumpsdata.  Ensure that the %systemdrive%\localdumps file exists, and then cause the crash to happen.  It must be a dump file in %systemdrive%\localdumps. Download the dump on your SkyDrive file and provide a link.
    (Letter is an environment variable that represents the system drive, usually C:.)
  • Manager for windows disk cleanup error has stopped working on windows7 64 bit.

    Original title: Disk Cleanup stops working on windows7 64 bit, can anyone help

    Hi .i am on windows 7 64 bit on my new laptop.when I run Disk Cleanup, it stops at halfway through saying Manager for windows disk cleanup has stopped working.i tried sfc/scannow command prompt, but it is no problem because it's a brand new laptop.can someone help

    Hello

    1 were you running the scan of auditor of file system as an administrator?

    2. you have any security program installed on the computer?

    3 did you a recent software or changes to the material on the computer?

    Method 1:

    I suggest to perform the disk check and check.

    a. click on Start
    b. type cmd in the start search box
    c. right-click on cmd.exe in the list programs and then select run as administrator. If you are prompted to provide a
    Administrator password or for confirmation, type your password, or click continue
    d. in the command prompt window, type the following command and press enter Chkdsk/r X:

    Note: in this command, X: is a placeholder that represents the drive letter of the volume you want to check.

    a. press y when you are prompted to check the drive the next time the system restarts.
    b. close all applications and restart the computer.

    After the computer restarts, repeat steps a through d for the other volume and then check if the disk cleanup works.

    Important: When running chkdsk on the drive if bad sectors are found, all available on which data may be lost

    See also:

    Check a drive for errors

    http://Windows.Microsoft.com/en-us/Windows7/check-a-drive-for-errors

    You can also try to run the analysis of auditor of files system in administrator mode.

    Method 2:

    You can also perform a full virus scan by using the Microsoft Safety Scanner and check.

    I suggest you to perform an analysis of your computer online by visiting the link below:

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: there is a risk of data loss if all the files are infected and which can be removed in the cleaning process.

    Hope this helps and keep us posted.

  • kdbsync.exe has stopped working - win 7 64 bit

    I am running Win 7 64 bit on an HP Pafilion HPE h8 - 1360t.  After last week round of updates my computer can't play mp4 files, the Media Center will come is no longer (Message: "Windows Media Player has stopped working"), You Tube files will no longer play, the Web of magic HP also would not come to the top, and the mysterious "kdbsync.exe has stopped working" message when I reboot.

    After hours of reading the forums, I found that it seems to be related to the AMD graphics card update.  My computer has an AMD Radeon HD card 7570.

    On the AMD website it is listed as a legacy for XP computers adapter.  I don't know why HP installed in a computer running Windows 7 64 bit with an Intel Core I7 CPU.  It does give me confidence in HP equipment.

    The AMD utility correctly detected my card and told me that I needed a driver called:

    14-4-Win7-WIN8.1-64-DD-CCC-WHQL.exe

    But when I clicked the Down load button, I received the message, "could not conntect to the server.  Could not parse error. »

    I have not found such a driver on your Web site.

    How can I get my Media Center works again?

    The idea of turning off all non-Microsoft services, scares me to death that I now have my computer how I want it.

    I've also posted on the forums of AMD that I concluded that their Board of Directors has been offending material element:

    http://forums.AMD.com/game/messageview.cfm?CATID=454&ThreadId=173935&forumid=11 you can read my response to the agent who helped me.

    Basically, I had to uninstall all the drivers AMD and sotware using functions of control panel of configuration/programs & and then run the clean uninstall AMD program: http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

    Then install the drivers from here:

    http://support.AMD.com/en-us/download/desktop?OS=Windows+7+-+64#AMD-catalyst-packages

    I do not recommend installing this set of drivers unless you are SURE that they are correct for your hardware.  I could not use steps 1-5 on the AMD site because the last necessary step you choose the operating system that your equipment is running.  The HP installed in my computer 'last and best' video card a year ago was so old that the operating system that is only offered to step 5 have been XP and Vista!  Be aware that HP uses inherited in its latest PC hardware.

  • Windows 7 64 bit Ultimate - Explorer.exe has stopped working (AppCrash)

    It happens when I open the readers (problem happened in 2 of the readers). Windows exporer just stop working and restarting Explorer, but nothing worked I looked out in the net for the solution. the window displays:

    Problem event name: APPCRASH

    Application name: Explorer.exe

    Application version: 6.1.7600.16385

    Application timestamp: 4a5bc60d

    Fault Module name: ArcSpl.ax

    Fault Module Version: 2.4.2.45

    Timestamp of Module error: 448f57ee

    Exception code: c0000005

    Exception offset: 0000c28a

    The system version: 6.1.7600.2.0.0.256.1

    Locale ID: 1033

    Additional information 1: a7aa

    More information 2: a7aa91f17ea749d42a4de3b390fa5b3d

    More information 3:a7aa

    More information 4:a7aa91f17ea749d42a4de3b390fa5b3d

    Please, give suggestions so that I can fix my PC.

    Error to ArcSpl.ax as the failed Module points.  This module belongs to the ArcSoft MPEG splitter program.  The module goes back to Wed Jun 14 00:27:26 2006 and is probably not compatible with Win7.
    Please uninstall the ArcSoft program and see if that stops at the AppCrashes.

  • Explorer Internet has stopped working windows will close the program

    It has to do with the DEP program?

    A
    some tutorials for you to try:

    1 Internet Explorer does not start or stop responding
    http://support.Microsoft.com/kb/926449
    Note: It has an auto FixIt application. Use it.

    2. Internet Explorer Add - ons problem when IE hangs or freezes
    http://support.Microsoft.com/mats/ie_freezes_or_crashes/en-us
    Note: there also an Fix It self.

    3. to resolve network connectivity problems in Internet Explorer
    http://support.Microsoft.com/kb/936211

  • First Pro CC 20141 has stopped working - Win 7 64 bit

    Just bought and installed Adobe CC Suite.

    Computer = HP Envy 15, Intel i7 2.5 Ghz, 16 GB, 64-bit, Intel HD 4600 Graphics

    First off to good start and allow any .jpg to add to the sequence. If I try to add ANY video format (.mov, .mts, etc...) it stops to work the second that I click on the video file.

    Any advice?   Visibly frustrated!

    ~ joe

    Hi jcyrek2,

    Please, try the steps mentioned below and check if it works for you.

    1. launch Premiere Pro and create a project, go to the menu file > project settings > Renderer and change the mode only software rendering engine, remove previews if you receive a prompt and then try to import the clip again.

    2. If step 1 fails, go to Menu start, and search for the Device Manager, go to display maps and do a right-click on the graphics card to select the option to update driver software, on the next screen, choose "Browse my computer for driver software", then choose "Let Me pick from a list...". "and in the list, select"Standard VGA graphics cards. You may need to change the resolution of your screen and once done restart the machine again.

    Launch of Premiere Pro and import the video to check.

    Kind regards

    Vinay

  • How to fix Explorer Windows has stopped working...

    Afer resolve about a dozen questions, I have all issues resolved, except one, the dreaded "Windows Explorer has stopped working, Windows is checking for a solution to the problem..." "click on in Windows Explorer, of course. On right click, the error message appears, followed by another message error "Windows restart...," then is firm and does not restart?  Since it seems there are a lot of variations or at least several methods to solve the problem, someone the precise solution or know what is the cause of this problem?

    Found this digging in the archives, 2009, by Chief Brody, fixed problem successfully.

    Deactivation of the CEIP Customer Experience Improvement Program

    1. click Start and type gpedit.msc in the search bar or on the command RUN

    2 now navigate to

    Computer configuration-> administrative templates-> system-> Internet Communication management, and then click Internet Communication settings

    3 locate Turn off Windows Customer Experience Improvement Program , double click or right click Edit.

    4 click Activate . Apply and Ok and close gpedit window.

    http://www.Blogsdna.com/2137/fix-Windows-Installer-Explorer-update-has-stopped-working-in-Windows-7.htm

  • Explorer.exe has stopped responding during the slide show.

    I am not sure what happened, but I was downloading of images for a slideshow and I didn't notice that my laptop has been restarted due to an update. I thought it would be to find until I started to run into an error with explorer.exe. When I go in the folder of the situation to show them as a slideshow of the pictures, the screen goes black, as it is supposed to and then crashes. From there on, I get a notification that explorer.exe has stopped working. Do you think the problem is a corrupted image file should I remove? It doesn't bother me if I have to because I know where to find them again.

    Hi WyldFyre254,

    I would suggest trying the following steps and check if it helps.

    Step 1: Start the computer in safe mode and check if the problem persists.

    Safe mode is useful for troubleshooting problems with programs and drivers that might not start correctly or may prevent Windows from starting correctly.

    http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

     

    If the problem persists in safe mode run clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startupmode.

    Step 2: Recreate the slideshow and check that it works very well.

  • HP20: Windows Explorer has stopped working, followed by windows explore restarts

    Hello everyone, a few days my computer began to behave strangely. When you try to download some pictures using Chrome, windows Explorer has crashed, and a pop-up will appear showing the message: "Windows Explorer has stopped working". A few seconds after that, the entire desktop up-to-date and another window poped by displaying "Windows Explorer restarts... ».

    The cycle of two windows appearing repeatedly. I restarted the computer as soon as it shows the office, the same thing happens again, to infinity.

    I was able to restart the computer by using the security mode, it works just fine. I've disabled most of the software at startup, except 360 total security anti virus. It has not solved the problem.

    Does anyone have a solution for this? Thank you very much for any help!

    Matheus

    Hi old_geekster, I tried what you said and it did not work. However, I then found the original source of microsoft where you got this info from, and they mention here on a corrupted video driver as a source as possible. That was the problem in my case: radeon tried to update earlier this week, but I was in a hurry and it did not properly. I tried again and it worked now!

    Thnaks for your help, even if not exactly what I needed, it solved my problem!

  • "Windows Explorer has stopped working" if I open Control Panel

    Guys, could someone help me please?

    When I open the Control Panel, it says "Windows Explorer has stopped working" and then it restarts Windows Explorer. When I right click on any folder it says "recording of the UI language is not valid" 5 times and for a split second, it says "Corrupted registry" then it works. But I am unable to use the control panel.

    I have Windows Vista home premium and Norton Antivirus.

    Can someone help me please?

    Hello

    The error message says something about corrupt registry.
    So, it seems that this issue would be related to incorrect or damaged registry entries.

    If the registry is damaged, your operating system will not work as it should and can feel such or similar problems.

    I m using the CCLeaner to clean the registry and other system files.
    It s a free tool and you should try it.

    If this does not work and if you notice the same question so I would recommend reinstalling the OS using the Toshiba recovery disc.
    In most cases this will help you fix this registry

  • Explorer has stopped working (Windows 7 64 bit TouchSmart 520)

    s.o.s.

    Hello HELP MY

    Explorer has stopped working (Windows 7 64 bit TouchSmart 520) it sometimes freezes and the screen lock and I can not do or move with the mouse until it restarts to discover anything. And PC, and a slow opening nearly two minutes to get a word of welcome and then 50 seconds to reach the Windows desktop. Thank you for using the CDL sincerely

    Download Ccleaner from Piniform. Start the cleaner then the registry.

    http://www.Piriform.com/ccleaner/download

    In the Find box type msconfig and then press the start tab, send me a screenshot of this screen.

    Click Start, all programs, then click Accessories

    Click on command prompt and then click Run as administrator.

    If the user account control dialog box appears, confirm that the displayed action corresponds to what you want and then click on continue.

    Type sfc/scannow, it will take a long time to run.  If we don't fix all corrupted system files, let me know.

    Run a full scan with your antivirus software, also download and run Malwarebytes (free) and do a full scan also.

    https://www.Malwarebytes.org/downloads/

    Let me know the results of all of the above.

    Download Ccleaner from Piniform. The then run the registry cleaner.
    http://www.Piriform.com/ccleaner/download

    Search msconfig then para on Startup tab, send me a screenshot of this screen.

    Click Start, all programs, and then click Accessories
    Click command prompt, and then click on run as administrator.
    If the account control dialog box appears, confirm that the action displayed is what you want, then click continue.
    Enter sfc / scannow, it will take a certain time pay to run. If she doesn't fix all of the corrupted system files, let me know.

    Perform a full scan with your antivirus software download also and run Malwarebytes (free) and do a full analysis also.
    https://www.Malwarebytes.org/downloads/

    Let me know the results of the foregoing.

  • Explorer Windows has stopped working when you click FLVfile

    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    Explorer Windows has stopped working when you click FLVfile / video clip downloaded by REALPLAYER

    Hello

    What version of the windows operating system is installed in the computer?

    I suggest you to see link and check. (That applies to windows vista and windows 7)?

    Error: Windows Explorer has stopped working

    http://support.Microsoft.com/kb/2694911

    Note: After checking in the clean boot, follow step: 7 article to reset your computer to normal startup.

    Note that it takes as much time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.

  • Why do you always make a message "Windows Explorer has stop working"?

    Everytime I open a window Explorer it always stop working. Then each Explorer window will close.

    Hello

    You don't specify your Windows version, so here is Windows 7 - Vista is very
    similar.

    If necessary, use Safe Mode (repeatedly press F8 as you start) for troubleshooting.

    Use the startup clean and other methods to try to determine the cause of and eliminate problems.

    ---------------------------------------------------------------

    References to Vista also apply to Windows 7.

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
    strange problems).

    ----------------------------------------------------

    Follow these steps:

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    ==========================================

    After the foregoing:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or
    Windows 7

    http://support.Microsoft.com/kb/929135

    Use advanced tools to solve performance problems in Windows 7
    http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to change, add or remove startup programs in Windows 7
    http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Think about it an absolute must - manually update your drivers.

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods
    above is preferred so that the latest drivers from the manufacturer of system and device manufacturers are
    found)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    Stop Windows 7 to automatically install device drivers
    http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

    How to disable automatic driver Installation in Windows 7 / Vista
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

    Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
    Ultimate and Enterprise)
    http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • "Windows Live Essentials has stopped working" Message - After you install Internet Explorer 9

    Get the message stating "windows live essentials has stopped working" why?  Never had a problem with it until I downloaed Internet Explorer 9.  Is there a link?

    Your post is the forum for people needing help with the anti-malware program from Microsoft Security Essentials (MSE).  We cannot help you in this forum.

    Try the following link for Windows Live Essentials Support: http://support.microsoft.com/gp/windows-live-essentials#tab0

    You can also try the Forum Internet Explorer: http://answers.microsoft.com/en-us/ie/forum/ie9

Maybe you are looking for