Explorer Windows stopped working - clean Vista install

Can someone help me please?  I installed Vista (clean install) on my desk.  It installed and rebooted, finished stage performance, was asked to choose a user name, the name of the computer and the theme.  While he was in my office - I received the Windows Explorer has stopped working error.  I have no 3rd party software installed because I just installed Vista.  Here are the details of the problem:

Name problem: APPCRASH
Application name: Explorer. EXE
Application version: 6.0.6000.16386
Application timestamp: 4549b 091
Fault Module name: Explorer. EXE
Fault Module Version: 6.0.6000.16386
Timestamp of Module error: 4549b 091
Exception code: c0000005
Exception offset: 0000b 663
OS version: 6.0.6000.2.0.0.768.2882382797
Locale ID: 1033
Additional information 1: 8 d 13
More information 2: cdca9b1d21d12b77d84f02df48e34311
Additional information 3: 8 d 13
Additional information 4: cdca9b1d21d12b77d84f02df48e34311

Any help would be really appreciated!  Thank you!

kbrowne,

This is a mistake of repetition or was it an appearance of time? If so run Windows Update (click Start Pearl-> click on all programs-> Windows Update-click-> click on check the updates), that solves the error message? If it does not continue:

You run your installation from disc retail or manufacturer / recovery partition? Any changes since your last installation material?

Please provide your computer make and model number, so that we can check the possible updates.

------------------------------

First, run the System File Checker utility:

To determine if the problem you are experiencing is caused by one or more system files that are used by Windows Vista, run the System File Checker tool. The System File Checker tool analyzes the system files and replaces incorrect versions of system files by using the correct versions.

To run the System File Checker tool, follow these steps:

  1. Click Start and type cmd in the box start the search.
  2. Right click on cmd in the list programs, and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type your password or click on continue
  3. To order invites, the following line and press ENTER: sfc/scannow
  4. When the analysis is complete, test to see if the problem you are experiencing is resolved.

--------------------------------------

Next time you get this message do the following:

  1. Click Windows Logo (start)-> to the type of research - start Event Viewer, press ENTER. If you are prompted for an administrator password or a confirmation, type your password or click on continue.
  2. The event viewer is now open, in the left pane expand Windows Logs, select Application.
  3. In the right pane you will see a list of events, look for a red Logo with the error and a Source of explorer.exe, double-click it to open it.
  4. Click on copy, then paste (press CTRL + V on your keyboard), results in your response.
  5. Close the event viewer.

Let us know your result so that we can help you.

Rami
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    Fault Module name: StackHash_bf37
    Fault Module Version: 6.0.6001.18538
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    Exception code: c0000374
    Exception offset: 000b0dbc
    OS version: 6.0.6001.2.1.0.768.2
    Locale ID: 1033
    Additional information 1: bf37
    More information 2: 4e3e66bc39f907907d16f855e139cda6
    3 more information: d4b4
    Additional information 4: 536cc87f37f4ca88ef3940e2cee2d3e2

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    ----------------------------------------------------

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    ----------------------------------------------------

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    Problems with the overall speed of the system and performance
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    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

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    Locale ID: 1033
    Additional information 1: 9 d 35
    More information 2: 9d352eeb48f756eef3e09921a012e0a8
    Additional information 3: ca2c
    Additional information 4: ca2c069770e7f64d60f91ac290056ba5

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    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
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    ----------------------------------------------------

    Follow these steps:

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
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    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
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    http://support.Microsoft.com/kb/928228

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    http://support.Microsoft.com/kb/929135

    Use advanced tools to solve performance problems in Windows 7
    http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to change, add or remove startup programs in Windows 7
    http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Think about it an absolute must - manually update your drivers.

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
    It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Explorer Windows stopped working, I can still access the search

    IM lost

    Explorer Windows stopped working, I can still access the search

    Download http://www.nirsoft.net/utils/shexview.html
    Disable all non-microsoft shell extensions (to explore) and reactivate a
    by so this can help.
     
    You can clean clean boot
    http://support.Microsoft.com/kb/331796
     
     
    --
    ..
    --
    "gruvys" wrote in message news: 6e2cb59f-e49c-41da-8ade-8aeffe1ad8a7...
    > Remember - this is a public forum so never post private information such
    > as numbers of mail or telephone!
    >
    > Ideas: im lost
    >
    >
    >
    > a.. You have problems with programs
    > b.. Error messages
    > c.. Recent changes to your computer
    > d.. What you have already tried to solve the problem
    >
     
     
  • Explorer Windows stopped working

    every time I use the computer, this message comes that Explorer windows stopped working, and some files I opened earlier will close.

    What version of Windows are you using?

    Please see sticky as follows:

    Explorer Windows stopped working

  • EXPLORER WINDOWS STOPPED WORKING [NOW WHEN MY COMPUTER LOADED UP, ALL I SEE IS A SCREEN BLACK, NO ICON, NO MENU START, NOTHING] _

    I RECEIVED A MESSAGE "WINDOWS EXPLORER HAS STOPPED WORKING" [NOW WHEN MY COMPUTER LOAD UPWARD, ALL WHAT I SEE IS A SCREEN BLACK, NO ICON, NO MENU START, NO WALLPAPER, NOTHING].

    AFTER A REBOOT, I GOT A MESSAGE "PROJECT WINDOW HAS STOPPED WORKING. A PROBLEM CAUSED THE PROGRAM TO STOP WORKING CORRECTLY. THE WINDOW CLOSE THE PROGRAM AND NOTIFY YOU IF A SOLUTION IS AVAILABLE. "AFTER HAVING CLICKED ON THE MESSAGE HE OPENED THE WINDOW UPDATE,.

    I TRY THE WINDOW UPDATE, I THINK THAT THE UPDATE FOR WINDOWS VISTA SERVICE PACK 2, BUT HE HAS JUST SAY PREPARES TO INSTALL THE UPDATE AND RUNNING IT FOR HOURS, BUT NEVER INSTALL THE UPDATE.

    IT OF THE ONLY SOLUTION WINDOW SHOWEVED FOR ME, IS THERE ANY OTHER SOLUTION TO MY PROBLEM?

    Thank you

    OH I JUST ACCESSED INTERNET EXPLORER, CONTROL PANEL, MY COMPUTER WITH DELL DOCK FOLDER. DELL DOCK IS THE ONLY PROGRAM RUNNING. MY OFFICE IS STILL IS NOT RUNNING. MENU START, THE ICONS, THE WALL PAPER STILL DOES NOT WORK. I STILL HAVE BLACK SCREEN.
    I TRIED THE SYSTEM RESTORE, BUT IT FAILED. I HAVVE MY BLACK SCREEN PROBLEM.

    Andy1502_a,
    If you haven't tried the "last known good configuration" among the Advanced startup options then do that first.  If this does not help, you must run the System File Checker to search for possible system problems.  Then, you must run the upgrade from the system tool and then see if you are able to run the SP2 update.   Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Explorer Windows stop working

    Whenever I'm right in the middle to rename the foldr on my desktop files (files are listed as thumbnails), Windows Explorer stops, checks & restarts.  solution says download & ffdshow.ax... now install... unsubscribe ffdshow.ax.   Download and install does not clear the problem tried to cancel the registration but can't find how to unregister.  I found how to enroll, but not to cancel the registration.  Same problem persists.

    I use this computer for my photography business website management and it becomes a major PITA trying to do business with something that constantly wants to make my life miserable.

    Any help would be so appreciate4d

    Thank you

    Thanks for your help, but I managed to get the issue resolved.  I had to do a complete clean reinstall.  I got that Windows Explorer has stopped working once, and it's quite earlier.  If I feel it once again, I'll Act of when it occurs.  Once again... Thanks for your time.

    NormintheNorth

  • Explorer Windows stopped working - error BEX64

    I get random errors "Explorere Windows has stopped working". I checked with appcrashview crash and get the log below: can anyone suggest which application is causing the crash?

    Thank you.

    Version = 1
    EventType = BEX64
    EventTime = 130715772385022234
    ReportType = 2
    Consent = 1
    ReportIdentifier = a901b904-day 140-11e4-b53b-0024be801d9e
    IntegratorReportIdentifier = a901b903-day 140-11e4-b53b-0024be801d9e
    Response.Type = 4
    SIG [0]. Name = name of the Application
    SIG [0]. Value = Explorer.exe
    GIS [1]. Name = Version of the Application
    GIS [1]. Value = 6.1.7601.17567
    GIS [2]. Name = timestamp of the Application
    GIS [2]. Value = 4d672ee4
    GIS [3]. Name = name of the Module fault
    GIS [3]. Value = StackHash_a417
    GIS [4]. Name = Fault Module Version
    GIS [4]. Value = 0.0.0.0
    GIS [5]. Name = Fault Module Timestamp
    GIS [5]. Value = 00000000
    GIS [6]. Name = offset of the Exception
    GIS [6]. Value = 0000000004250fd8
    GIS [7]. Name = Exception Code
    GIS [7]. Value = c0000005
    SIG [8]. Name = data exception
    SIG [8]. Value = 0000000000000008
    DynamicSig [1]. Name = OS Version
    DynamicSig [1]. Value=6.1.7601.2.1.0.768.3
    DynamicSig [2]. Name = locale ID
    DynamicSig [2]. Value = 2057
    DynamicSig [22]. Name = additional Information 1
    DynamicSig [22]. Value = a417
    DynamicSig [23]. Name = additional Information 2
    DynamicSig [23]. Value = a41736ed71912b9cc53a8c82f18d8b16
    DynamicSig [24]. Name = additional Information 3
    DynamicSig [24]. Value = d9b8
    DynamicSig [25]. Name = additional Information 4
    DynamicSig [25]. Value = d9b82c48d6f9d0138f64dafadac8e31c
    UI[2]=C:\Windows\Explorer.exe
    UI [3] = Windows Explorer has stopped working
    UI [4] = Windows can search for a solution to the problem online and try to restart the program.
    UI [5] = check online for a solution, and then restart the program
    UI [6] = check online for a solution later and close the program
    UI [7] = close the program
    LoadedModule[0]=C:\Windows\Explorer.EXE
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\kernel32.dll
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[5]=C:\Windows\system32\msvcrt.dll
    LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[8]=C:\Windows\system32\GDI32.dll
    LoadedModule[9]=C:\Windows\system32\USER32.dll
    LoadedModule[10]=C:\Windows\system32\LPK.dll
    LoadedModule[11]=C:\Windows\system32\USP10.dll
    LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[13]=C:\Windows\system32\SHELL32.dll
    LoadedModule[14]=C:\Windows\system32\ole32.dll
    LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
    LoadedModule[17]=C:\Windows\system32\DUser.dll
    LoadedModule[18]=C:\Windows\system32\DUI70.dll
    LoadedModule[19]=C:\Windows\system32\IMM32.dll
    LoadedModule[20]=C:\Windows\system32\MSCTF.dll
    LoadedModule[21]=C:\Windows\system32\UxTheme.dll
    LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
    LoadedModule[26]=C:\Windows\system32\dwmapi.dll
    LoadedModule[27]=C:\Windows\system32\slc.dll
    LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
    LoadedModule[29]=C:\Windows\system32\Secur32.dll
    LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
    LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[32]=C:\Windows\system32\WINSTA.dll
    LoadedModule[33]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[34]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
    LoadedModule[35]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule[36]=C:\Windows\system32\profapi.dll
    LoadedModule[37]=C:\Windows\system32\apphelp.dll
    LoadedModule[38]=C:\Windows\system32\CLBCatQ.DLL
    LoadedModule[39]=C:\Windows\system32\EhStorShell.dll
    LoadedModule [40] = c: Program Files (x 86) \Internet download Manager\IDMShellExt64.dll
    LoadedModule [41] = c: Program Files (x 86) \Internet download Manager\IDMNetMon64.DLL
    LoadedModule[42]=C:\Windows\system32\VERSION.dll
    LoadedModule[43]=C:\Windows\system32\WS2_32.dll
    LoadedModule[44]=C:\Windows\system32\NSI.dll
    LoadedModule[45]=C:\Windows\system32\ntshrui.dll
    LoadedModule[46]=C:\Windows\system32\srvcli.dll
    LoadedModule[47]=C:\Windows\system32\mswsock.dll
    LoadedModule[48]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[49]=C:\Windows\system32\cscapi.dll
    LoadedModule[50]=C:\Windows\system32\IconCodecService.dll
    LoadedModule[51]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[52]=C:\Windows\system32\rsaenh.dll
    LoadedModule[53]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[54]=C:\Windows\system32\SndVolSSO.DLL
    LoadedModule [55] = C:\Windows\system32\HID. DLL
    LoadedModule[56]=C:\Windows\System32\MMDevApi.dll
    LoadedModule[57]=C:\Windows\system32\timedate.cpl
    LoadedModule [58] = to C:\Windows\system32\ATL. DLL
    LoadedModule[59]=C:\Windows\system32\WINBRAND.dll
    LoadedModule[60]=C:\Windows\system32\actxprxy.dll
    LoadedModule[61]=C:\Windows\system32\ntmarta.dll
    LoadedModule[62]=C:\Windows\system32\WLDAP32.dll
    LoadedModule[63]=C:\Windows\system32\USERENV.dll
    LoadedModule[64]=C:\Windows\System32\shacct.dll
    LoadedModule[65]=C:\Windows\system32\SAMLIB.dll
    LoadedModule[66]=C:\Windows\system32\samcli.dll
    LoadedModule[67]=C:\Windows\system32\netutils.dll
    LoadedModule[68]=C:\Windows\system32\msls31.dll
    LoadedModule [69] = c: Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[70]=C:\Windows\system32\authui.dll
    LoadedModule[71]=C:\Windows\system32\CRYPTUI.dll
    LoadedModule[72]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[73]=C:\Windows\system32\MSASN1.dll
    LoadedModule[74]=C:\Windows\system32\urlmon.dll
    LoadedModule[75]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
    LoadedModule[76]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    LoadedModule[77]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
    LoadedModule[78]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
    LoadedModule[79]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
    LoadedModule[80]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
    LoadedModule [81] = C:\Windows\system32\normaliz. DLL
    LoadedModule[82]=C:\Windows\system32\iertutil.dll
    LoadedModule[83]=C:\Windows\system32\WININET.dll
    LoadedModule[84]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
    LoadedModule[85]=C:\Windows\System32\gameux.dll
    LoadedModule[86]=C:\Windows\System32\XmlLite.dll
    LoadedModule[87]=C:\Windows\System32\wer.dll
    LoadedModule[88]=C:\Windows\system32\stobject.dll
    LoadedModule[89]=C:\Windows\system32\BatMeter.dll
    LoadedModule[90]=C:\Windows\system32\LINKINFO.dll
    LoadedModule[91]=C:\Windows\System32\shdocvw.dll
    LoadedModule[92]=C:\Windows\system32\WTSAPI32.dll
    LoadedModule[93]=C:\Windows\system32\es.dll
    LoadedModule[94]=C:\Windows\system32\dxp.dll
    LoadedModule[95]=C:\Windows\system32\prnfldr.dll
    LoadedModule [96] = C:\Windows\system32\WINSPOOL. DRV
    LoadedModule[97]=C:\Windows\System32\Actioncenter.dll
    LoadedModule[98]=C:\Windows\System32\wevtapi.dll
    LoadedModule[99]=C:\Windows\system32\Syncreg.dll
    LoadedModule [100] = C:\Windows\system32\AUDIOSES. DLL
    LoadedModule[101]=C:\Windows\system32\fxsst.dll
    LoadedModule[102]=C:\Windows\system32\FXSAPI.dll
    LoadedModule[103]=C:\Windows\System32\netshell.dll
    LoadedModule [104] = C:\Windows\System32\IPHLPAPI. DLL
    LoadedModule [105] = C:\Windows\System32\WINNSI. DLL
    LoadedModule[106]=C:\Windows\System32\nlaapi.dll
    LoadedModule [107] = C:\Windows\system32\FXSRESM. DLL
    LoadedModule[108]=C:\Windows\Secure64.dll
    LoadedModule[109]=C:\Windows\System32\AltTab.dll
    LoadedModule[110]=C:\Windows\system32\NetworkExplorer.dll
    LoadedModule[111]=C:\Windows\System32\pnidui.dll
    LoadedModule[112]=C:\Windows\System32\QUtil.dll
    LoadedModule[113]=C:\Windows\system32\wpdshserviceobj.dll
    LoadedModule[114]=C:\Windows\system32\PortableDeviceTypes.dll
    LoadedModule[115]=C:\Windows\system32\PortableDeviceApi.dll
    LoadedModule[116]=C:\Windows\System32\srchadmin.dll
    LoadedModule [117] = C:\Program Files\WIDCOMM\Bluetooth Software\btncopy.dll
    LoadedModule[118]=C:\Windows\system32\WINTRUST.dll
    LoadedModule[119]=C:\Windows\System32\bthprops.cpl
    LoadedModule [120] = C:\Windows\system32\dhcpcsvc6. DLL
    LoadedModule [121] = C:\Windows\system32\dhcpcsvc. DLL
    LoadedModule[122]=C:\Windows\system32\credssp.dll
    LoadedModule[123]=C:\Windows\system32\msiltcfg.dll
    LoadedModule[124]=C:\Windows\system32\msi.dll
    LoadedModule[125]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
    LoadedModule [126] = c: drive Adobe CS4\BIB.dll
    LoadedModule[127]=C:\Windows\system32\MLANG.dll
    LoadedModule [128] = c: Adobe Adobe Version Cue CS4\Client\4.0.0\VersionCue.DLL
    LoadedModule[129]=C:\Windows\system32\nvshext.dll
    LoadedModule[130]=C:\Windows\system32\nvapi64.dll
    LoadedModule [131] = c: Program Files Windows Sidebar\sbdrop.dll
    LoadedModule[132]=C:\Windows\System32\wscinterop.dll
    LoadedModule[133]=C:\Windows\System32\WSCAPI.dll
    LoadedModule[134]=C:\Windows\System32\wscui.cpl
    LoadedModule[135]=C:\Windows\System32\werconcpl.dll
    LoadedModule[136]=C:\Windows\System32\framedynos.dll
    LoadedModule[137]=C:\Windows\System32\wercplsupport.dll
    LoadedModule[138]=C:\Windows\System32\msxml6.dll
    LoadedModule[139]=C:\Windows\System32\hcproviders.dll
    LoadedModule [140] = C:\Program may Explorer\ieproxy.dll
    LoadedModule [141] = C:\Windows\system32\SXS. DLL
    LoadedModule[142]=C:\Windows\system32\oleacc.dll
    LoadedModule[143]=C:\Windows\system32\MPR.dll
    LoadedModule[144]=C:\Windows\system32\wkscli.dll
    LoadedModule [145] = C:\Windows\system32\ieframe. DLL
    LoadedModule[146]=C:\Windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
    LoadedModule[147]=C:\Windows\system32\WINMM.dll
    LoadedModule[148]=C:\Windows\system32\dsrole.dll
    LoadedModule[149]=C:\Windows\system32\FirewallAPI.dll
    LoadedModule[150]=C:\Windows\system32\SearchFolder.dll
    LoadedModule[151]=C:\Windows\System32\StructuredQuery.dll
    LoadedModule [152] = C:\Program Files\Araxis\Araxis Merge\compareshellext.dll
    LoadedModule[153]=C:\Windows\System32\msxml3.dll
    LoadedModule[154]=C:\Windows\System32\npmproxy.dll
    LoadedModule[155]=C:\Windows\System32\SyncCenter.dll
    LoadedModule[156]=C:\Windows\system32\mssprxy.dll
    LoadedModule[157]=C:\Windows\system32\Wlanapi.dll
    LoadedModule[158]=C:\Windows\system32\wlanutil.dll
    LoadedModule[159]=C:\Windows\system32\wwanapi.dll
    LoadedModule[160]=C:\Windows\system32\wwapi.dll
    LoadedModule[161]=C:\Windows\System32\QAgent.dll
    LoadedModule[162]=C:\Windows\System32\provsvc.dll
    LoadedModule[163]=C:\Windows\system32\dfscli.dll
    LoadedModule[164]=C:\Windows\system32\browcli.dll
    LoadedModule[165]=C:\Windows\system32\imapi2.dll
    LoadedModule[166]=C:\Windows\System32\hgcpl.dll
    LoadedModule [167] = c: Program Files Windows Portable Devices\SqmApi.dll
    LoadedModule[168]=C:\Windows\system32\DEVRTL.dll
    LoadedModule[169]=C:\Windows\system32\van.dll
    LoadedModule[170]=C:\Windows\system32\RasMM.dll
    LoadedModule[171]=C:\Windows\system32\RASAPI32.dll
    LoadedModule[172]=C:\Windows\system32\rasman.dll
    LoadedModule[173]=C:\Windows\system32\rtutils.dll
    LoadedModule[174]=C:\Windows\system32\WWanMM.dll
    LoadedModule[175]=C:\Windows\system32\WlanMM.dll
    LoadedModule[176]=C:\Windows\system32\wlanhlp.dll
    LoadedModule[177]=C:\Windows\system32\OneX.DLL
    LoadedModule[178]=C:\Windows\system32\eappprxy.dll
    LoadedModule[179]=C:\Windows\system32\eappcfg.dll
    LoadedModule[180]=C:\Windows\system32\DNSAPI.dll
    LoadedModule [181] = C:\Program Files\Bonjour\mdnsNSP.dll
    LoadedModule[182]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule[183]=C:\Windows\system32\rasadhlp.dll
    LoadedModule[184]=C:\Windows\System32\wship6.dll
    LoadedModule [185] = C:\Windows\system32\PSAPI. DLL
    LoadedModule[186]=C:\Windows\System32\mf.dll
    LoadedModule[187]=C:\Windows\System32\MFPlat.DLL
    LoadedModule[188]=C:\Windows\System32\AVRT.dll
    LoadedModule[189]=C:\Windows\System32\ksuser.dll
    LoadedModule[190]=C:\Windows\system32\windowscodecsext.dll
    LoadedModule[191]=C:\Windows\system32\ACLUI.dll
    LoadedModule[192]=C:\Windows\system32\NTDSAPI.dll
    LoadedModule [193] = c: Program Files (x 86) \Internet download Manager\IDMBRBTN64. DLL
    LoadedModule[194]=C:\Windows\SysWOW64\WSCM64.dll
    LoadedModule[195]=C:\Windows\system32\imapi2fs.dll
    LoadedModule[196]=C:\Windows\system32\msvcp60.dll
    LoadedModule [197] = c: Program Files Windows Photo Viewer\PhotoBase.dll
    LoadedModule[198]=C:\Windows\system32\thumbcache.dll
    LoadedModule[199]=C:\Windows\system32\EhStorAPI.dll
    LoadedModule[200]=C:\Windows\system32\NetworkItemFactory.dll
    LoadedModule[201]=C:\Windows\system32\dtsh.dll
    LoadedModule[202]=C:\Windows\system32\FunDisc.dll
    LoadedModule[203]=C:\Windows\system32\fdproxy.dll
    LoadedModule[204]=C:\Windows\System32\fdwcn.dll
    LoadedModule[205]=C:\Windows\System32\wcnapi.dll
    LoadedModule[206]=C:\Windows\system32\fdWNet.dll
    LoadedModule[207]=C:\Windows\system32\prnntfy.dll
    LoadedModule[208]=C:\Windows\system32\puiapi.dll
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    Hello David,.

    Thanks for posting your question on the Microsoft Forum.

    I would be grateful if you can provide us with the following information to help us better understand the issue.

    1. You did it all changes (hardware or software) on your computer before the show?
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    This problem may be due to one of the following problems:

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    I suggest to try the steps in the following Microsoft article and you want to avoid the steps that you have already tried and check if it helps.

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    http://support.Microsoft.com/kb/2694911/en-us

    Note

    The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    Important:

    When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

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    Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

    Kind regards

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