Export Audio Captivate, importing to 9 presenter does not load the published file.

Hi all

Quick back-story. We bought a subscription to Captive when they announced HTML5 support, but due to lack of devices supported, we also bought a subscription to the presenter who has a mobile app. Some of our content have been created using Captivate now these projects had voice over I had to export and rename audio files to associate with the correct slide. I went ahead and manually imported each individual audio file to the correct slide in the PowerPoint presentation.

My problem now is when I publish the PowerPoint (2007) with 9 to present project does not charge that he has just the rotation he arrow. For some reason any the project works in "Preview" mode, but not when it is published. Is there a way to find the path where are stored the cache preview files?

Any help would be greatly appreciated.

Hi Jerry,

Please check the following settings:

GoTo Adobe Presenter > quiz > Manage > Reporting

Make sure that AICC is not enabled.

If the AICC report is enabled, it will not play in Destop mode.  Please disable the AiCC.

If this isn't the case then plase share you sample file for me to [email protected] and will try to solve your problem as soon as possible.

Thank you

Sunil

Adobe Presenter Engg team

Tags: Adobe

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