Export to Microsoft Word Doc file fails - why?

I have Acrobat Pro 11 installed and for the first time attempted to 'Export Document Microsoft Word file'.  After this invocation, I see the progress bar 'Pre-treatment to export file' appear in the lower right corner of the document window, and then I get an error dialog box that says "Save as it is impossible to process this document.  No file has been created. ' Y at - it an additional license required to use this feature, or is there a necessary additional configuration, or do I have a problem with my installation?  Thanks in advance.

Hi bk81223519,

Have you tried to convert some other PDF to word and then checked.

Are you running the latest patch for Acrobat XI or 11.0.10?

Please choose the option "Check for Updates" in the Help menu.

You could try to choose "Repair the Installation of Acrobat" in the Help menu of Acrobat and check.

Let me know.

Kind regards

Ana Maria

Tags: Acrobat

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