Export to YouTubeHD fails in encode: cannot read from the source file


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This is my first time using Premiere Pro CS4 and everything is fine until I get this error message in the encoder: AMEEncodingErrorLog.txt
-Source file: C:\DOCUME~1\DANNES~1\LOCALS~1\Temp\Calavo Intro.prproj
-Output file: D:\My Documents\Adobe\Premiere Pro\4.0\Sequence 01.mp4
-Preset used: NTSC DV high quality
-Video:
-Audio:
-Bit rate:
-Encoding Time: 01:45:37
2010-08-23 19:45:56: encoding failed
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Could not read from the source. Please check if it is moved or eliminated.
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-Source file: C:\DOCUME~1\DANNES~1\LOCALS~1\Temp\Calavo Intro_1.prproj
-Output file: D:\My Documents\Adobe\Premiere Pro\4.0\Sequence 01.mp4
-Preset used: NTSC DV high quality
-Video:
-Audio:
-Bit rate:
-Encoding Time: 01:51:01
2010-08-23 19:51:19: encoding failed
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Could not read from the source. Please check if it is moved or eliminated.
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-Source file: C:\DOCUME~1\DANNES~1\LOCALS~1\Temp\Calavo Intro_3.prproj
-Output file: O:\Calavo\CalavoV1.mp4
-Preset used: Custom
-Video:
-Audio:
-Bit rate:
-Encoding Time: 02:14:41
23/08/2010-20:15: encoding failed
-----------------------------------------------------------------------------
Could not read from the source. Please check if it is moved or eliminated.
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-Source file: C:\DOCUME~1\DANNES~1\LOCALS~1\Temp\Calavo Intro_4.prproj
-File: O:\Calavo\Sequence 01.mp4
-Preset used: YouTube Widescreen HD
-Video:
-Audio:
-Bit rate:
-Encoding Time: 02:19:36
2010-08-23 20:19:55: encoding failed
-----------------------------------------------------------------------------
Could not read from the source. Please check if it is moved or eliminated.
-----------------------------------------------------------------------------
-Source file: C:\DOCUME~1\DANNES~1\LOCALS~1\Temp\Calavo Intro_5.prproj
-Output file: D:\My Documents\Adobe\Premiere Pro\4.0\Sequence 01.mp4
-Preset used: YouTube Widescreen HD
-Video:
-Audio:
-Bit rate:
-Encoding Time: 02:23:38
2010-08-23 20:23:57: encoding failed
Page 1
AMEEncodingErrorLog.txt
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Could not read from the source. Please check if it is moved or eliminated.
-----------------------------------------------------------------------------
-Source file: C:\DOCUME~1\DANNES~1\LOCALS~1\Temp\Calavo Intro_6.prproj
-Output file: O:\Calavo\CalavoV1.mp4
-Preset used: YouTube Widescreen HD
-Video:
-Audio:
-Bit rate:
-Encoding Time: 02:37:30
2010-08-23 20:37:49: encoding failed
-----------------------------------------------------------------------------
Could not read from the source. Please check if it is moved or eliminated.
-----------------------------------------------------------------------------
-Source file: C:\DOCUME~1\DANNES~1\LOCALS~1\Temp\Calavo Intro_8.prproj
-File: O:\Calavo\Sequence 01.mp4
-Preset used: YouTube Widescreen HD
-Video:
-Audio:
-Bit rate:
-Encoding Time: 08:39:10
2010-08-24 14:40:19: encoding failed
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Could not read from the source. Please check if it is moved or eliminated.                                                                                                                                                                                                                                                                                                                                    Here are some details about my computing environment and this project which can be useful.  PC under XP Pro SP3 and is updated, I have a NAS 3TO where I store my videos and pictures as well as all my documents. The directories of film, photo and doc on this NAS are all drives mapped to my computer.   The project shows as 39 minutes long and consists of some .avi videos that I took with a Vado HD and lots of photos that I added narration to in Premiere pro.  Everything seems to work well when I start exporting. I can see the source and the output in the export Premiere Pro window, then when I press start the queue in Encoder CS4, the process fails and the yellow sign appears in the status column. By clicking on this sign performance opens the text messages I pasted in above. What I find particularly odd is that the error message trying to read a source file that is a temporary file on the C drive, rather than in the job file for this project, which is located on the D drive, a second HD to my computer where the Adobe Premiere 4.0 works directory is in the My Documents folder.                                                                                                                                                                                                                                                                                                                                                                                                                                            I have put a lot of time and effort into this project and I'm very happy with it, I just need to get it online.  I'm very grateful for any help you can give me.  Thank you.

This might do the trick

http://kb2.Adobe.com/CPS/407/kb407106.html

Tags: Premiere

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    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | END InstallOperationsQueue ordered operations

    26/07/16 15:26:48:821 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Call the code to the custom action for the pre-installation for payload Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}

    26/07/16 15:26:48:821 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER: [operation payload: {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}]

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Operation of the installer: PayloadInstaller

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Request to install the payload

    26/07/16 15:26:48:823 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 payload {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: ARKEngine component of path Applications/Utilities/Adobe Application Manager/DECore/6/resources

    26/07/16 15:26:48:841 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Extraction of asset:/Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/A dobeLightroom6-mul-210716042246/AdobeLightroom6-mul - 210716042246.zip

    26/07/16 15:26:48:841 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Affecting false in the unzipper file open option

    26/07/16 15:27:36:874 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | All self-extracting assets. Number of assets: 1

    26/07/16 15:27:36:874 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | CustomizedPatch property not found in the database

    26/07/16 15:27:36:875 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Begin the installation of payload to /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/AdobeLi ghtroom6-mul-210716042246/Install.db

    26/07/16 15:27:36:947 | [ERROR] |  | OOBE. OF |  |  |  | 2179572 | DS015: Cannot read the target of the symbolic link to the source file "/ Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.» app/Contents/amecommand.app/Contents/Dictionaries "Seq (30)"

    26/07/16 15:27:36:947 | [WARNING] |  | OOBE. OF |  |  |  | 2179572 | DW063: The ARKCopySymlinkCommand command failed. (30 Seq)

    26/07/16 15:27:36:947 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | End of the installation of payload to /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/AdobeLi ghtroom6-mul-210716042246/Install.db

    26/07/16 15:27:38:161 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | * = * = * = * = * = * = * = * = * = * = * = * = * = * = * = * Operation completes. Statut : 2 = * = * = * = * = * = * = * = * = * = * = * = * = *

    26/07/16 15:27:38:161 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER END: [operation payload: {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}] took 49342 milliseconds (49,342 seconds) DTR = 14796 Kbps (14,4492 Mbps)

    26/07/16 15:27:38:163 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | OverrideFile specified user:

    26/07/16 15:27:38:164 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | The inventory of the csu was not updated for Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 payload is {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}, the value of the local var - 1

    26/07/16 15:27:38:165 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Asking the pre-installation for payload Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 RESTORE custom action code {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}

    26/07/16 15:27:38:292 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | No operation.  We finished:

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total number of installed components: 0

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total components repaired: 0

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total number of removed components: 0

    26/07/16 15:27:40:302 | [WARNING] |  | OOBE. OF |  |  |  | 2179470 | DW050: The following payload errors were found during the installation:

    26/07/16 15:27:40:302 | [WARNING] |  | OOBE. OF |  |  |  | 2179470 | DW050: - Adobe Lightroom_6.6.1_AdobeLightroom6 - mul: installation failed

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Call post-Forum custom Hook

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER END: [Total Timer] took 51895 milliseconds (51,895 seconds) DTR = 15131,4 Kbps (14,7768 Mbps)

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -------------------------------------- Summary --------------------------------------

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |  -0 fatal Error (s), 1 Error (s)

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | The OSX version: 10.11.6

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -Payload: Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | ERROR: DS015: cannot read the target of the symbolic link to the source file "/ Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.» app/Contents/amecommand.app/Contents/Dictionaries "Seq (30)"

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Please find the error string above to find when the error occurred.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | These errors resulted in installer exit code mentioned below.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -------------------------------------------------------------------------------------

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Exit code: 7 - could not complete the silent workflow.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Please see specific errors for troubleshooting. For example, ERROR: DS015...

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | END - Installer Session

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    Hi PDS,

    Thanks for sharing of the log file, it helps us to understand the root cause of the problem and help your best and fast, according to the newspaper shared the main error is 'Code output 7', I recommend you to try the solutions in the following link and share the results:

    Errors 'Exit Code 6' and 'exit 7 "Code install Adobe CS6, CS5.5, CS5, Premiere Elements and Photoshop Elements.

    Waiting for your response.

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