External audio device for Tecra A11 - 11H

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• detection of audio device problem

  operating system detects any audio devices

  Hi Sai,

  Thanks for posting your query in Microsoft Community.

  This could occur because of corrupted or outdated drivers and also due to hardware issues.

  I would like to know information to better understand the question below.

  1 did you changes to the computer or audio settings prior to this problem?
  2. can you see a yellow warning icon in Device Manager?

  See the link below to open the Device Manager.
  http://Windows.Microsoft.com/en-us/Windows-8/where-is-Device-Manager

  3. talk to an external audio device?

  4. What is the brand and model of the audio device and the computer?

  5. is the audio device detected in bios?

  I suggest you update the audio driver in Device Manager.
  See the link below to update the driver.
  http://Windows.Microsoft.com/en-us/Windows-8/all-drivers

  Response with the State of the question, I'll be happy to help you.

• Tecra A11 - cannot start the BIOS update

  Hello

  I downloaded the latest update of the Bios B2.50 - EC1.80 for Tecra A11-127 (PTSE0E. Wenn I start installing, an error occurs: "this computer is not supported", but my laptop is an A11-127 with Partnumber PTSE0E, why it doesn't work?

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  JSpindler

  Hi jspindler,

  The question is why you want to update the BIOS? This update should be carried out only if it of really necessary. In addition, only the most recent update of the BIOS can be downloaded as it fixes most problems.

  In any case, you need to start the BIOS as an administrator and you should decompress all files from zip archive before start you. Also, make sure that the value added package is installed.

  By the way: what operating system is installed?