External CD/DVD RW drive not recognized by Windows XP

Original title: Professional. Have an advantage humbucker 16 X 8 DVD/CD RW & ATi Radeon 9550 AGP 250 M for video and VGA that is not recognized

Have a double microphone 16 X 8 DVD/CD RW advantage which is not recognized by XP Professional.  Also have a CD unit and when windows installs the drivers - it gives them both the same driver.  DVD RW is only recognized as a CD! Have used Microsoft fixit and he says everything is fine. -It uses the same driver for CD and DVD RW units.

Have also an ATi Radeon 9550 AGP 250 M for the video and VGA and Windows XP does not - have question marks for them in Device Manager.  Microsoft fixit - did fix this problem.

Have deleted the drivers and tried to control the computer for downloads by Microsoft and it can't find them - if I do a check for hardware changes, he finds only those who do not work properly and that don't work at all, as indicated above.

Also went on the Microsoft Web site and cannot find a solution it - clicked on links with any help that I could see.

Sorry for the problem - just fusterated

LF

Hello

To work around this problem in Microsoft Windows XP, follow these steps:

Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article http://support.microsoft.com/kb/322756

Step 1: Remove the registry entries modified. To do this, follow these steps:

a. Click Start, click Run, type regedit and then click OK.

(b) in the navigation pane, search for, and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

(c) in the right pane, click UpperFilters.

d. in the Edit menu, click on delete.

e. When you are prompted to confirm the deletion, click Yes.

f. in the right pane, click LowerFilters.

g. in the Edit menu, click on delete.

h. When you are prompted to confirm the deletion, click Yes.

i. exit the registry editor.

j. restart the computer.

Note: If you notice a loss of functionality in a particular program as in the CD recording software after you remove registry UpperFilters and LowerFilters values, reinstall this software. If this problem continues, contact the supplier of software to help.

Step 2: Remove the existing drivers. To do this, follow these steps:

a. Click Start and then click Control Panel.

b. If the control panel is in category view, click performance and Maintenance and then click System.

c. If the control panel is in Classic view, double-click System.

d. click the Hardware tab, and then click Device Manager.

e. expand CD-ROM/DVD-ROM drives, right click on the device CD and DVD and then click on uninstall.

f. When you are prompted to confirm that you want to remove the device, click OK.

g. restart the computer.

Note: after you restart your computer. the drivers will be automatically installed.

See: http://support.microsoft.com/kb/982116/en-us

Tags: Windows

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