external dvd drive not recognized

Original title: my external dvd player

My dvd/rw external elonexs drive does not work. I'm worried cos I really need to use. PLS, any ideas on what I shd do?

Hi Clement,

Check if it is recognized in Device Manager. Follow the steps below:

a. Click Start, type devmgmt.msc and press to enter.

b. Locate the name of the device

You can also run the fix it from the link below and check if this can help: your CD-ROM drive or DVD drive is missing or is not recognized by Windows or other programs: http://support.microsoft.com/kb/982116

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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