External monitor connected to the Dynadock does not work

I just bought a docking station universal toshiba dynadock via amazon.com (latest version). I plugged on an Acer Aspire 5738zg computer laptop, Windows 7, 64 bit.
Everything works great - except for my external monitor (6 months old packard bell viseo 190w, 18.5 inches, max resolution 1366 x 768 at 60 Hz)

The dynadock manual says connect with monitor dynadock station via a vga cable - what I've done. Job monitor is completely black. The manual says then click the icon in the field of system status / tray (do not know what the word - the small icons at the bottom of the screen on the right screenfor side which) to configure the dynadock to be extended or mirror mode.

Problem is that the icon does not exist. I have the icon for the audio part of the dynadock and icon for the system whole dynadock (icon called "toshiba dynadock tool" - here I can release the docking for example, but do not do anything on video/screen).

I checked and the video/screen the dynadock element was installed togheter with everything - the installation was complete and successful. Still no icon if...
I'm not watching videos or games, just be able to use my external when monitor I surfing online and you use microsoft word etc. - no data transfer gigantic so far as I can tell.

How to solve this? Via the control panel of my laptop? How...? :-)

I'd appreciate some advice that I am completely lost as to how to solve this problem (tips preference in the form of a very easy step by step 'manual' as I'm absolutely not an expert in computer science, just a regular user).

Hi nanna.

I think that the best way to solve this problem is to download and install the latest graphics driver for the dynadock.
So please, use this link, download and install the driver.
http://www.DisplayLink.com/support/downloads.php

If the external display doesn´t not working after installing the driver, please do a right mouse click on desktop and verify the "screen resolution".
You should see 2 screens.
If this is not the case - there is an error during the installation of the utility dynadock.

In this case, please visit the toshiba page
http://EU.computers.Toshiba-Europe.com/innovation/download_drivers_bios.jsp and download the latest dynadock utility.

Please chosse: Options - connectivity - Docks & replicators - Dynadock

You will find the version 2.4.0.13

hope this will help you!

Best regards

Tags: Toshiba

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