External monitor retina has no power for MacBook Pro

My external monitor retina stopped providing power to my MacBook pro (OS 10.10.2) and so will not come.  I tried to reset the SMC, but it did not help.  I plugged the MacBook to external Retina to another (same model) and it works fine.  I unplugged everything, plugged the screen on a multiple power outlets different without success.  I plugged the screen on a different MacBook and encounter the same problem - no power.  The problem seems to be in the monitor, no not the computer.    Is there a reset of the monitor or something else, that I can do?

Hello sh5345,

Thank you for using communities of Apple Support.

Looks like you have isolated well enough the issue of power to a problem with the display. You can take a look at this link for your technical support options to get repaired display.

Poster Support - Support contact Apple

Concerning

Tags: Peripherals

Similar Questions

  • Suggestions for external display for MacBook Pro?

    Hello

    Any suggestions on a nice external monitor I could use with my MacBook Pro for mid-2012? I expect something in the range 27 ".

    Budget is $ 300 - $400 (US).

    Thank you.

    I love LGs and Samsungs for the reliability and the quality of the image.  I have a 8 years 1680 x 1050 Samsung who has only problems with its VGA input (probably due to the resistance of signal source more than monitor).  My monitor HD LG of 4 years is clear using the DVI input.

    Some suggest that Apple monitors, and I won't argue with them.

  • The new App Store for El Capitan update has locked up my macbook pro.  Reboot got about 3/4 fact and the machine stops. Turned off the power and turn it on again for nothing doesn't.  How in my machine to begin troubleshooting?

    The new App Store for El Capitan update has locked up my macbook pro.  Reboot got about 3/4 fact and the machine stops. Turned off the power and turn it on again for nothing doesn't.  How in my machine to begin troubleshooting?

    The problem is most likely an attempt to update a system malfunction prior it is probably a problem with your computer, not the El Capitan.

    Start by:

    Reset the PRAM and NVRAM on your Mac.

    MacIntel: Reset of the controller (SMC) system management

    Start in Safe Mode , and then re - start normally. It's slower that a normal start, so be patient.

    If you are unable to start;

    Reinstall El Capitan without erasing the drive

    Please make sure that you back up.

    1. Restart the computer. Immediately after that the chime hold down the command and R until the Utility Menu appears.
    2. Select disk utility, then click on the continue button.
    3. Select the withdrawal (usually Macintosh HD) entry of the volume in the list aside.
    4. Click first aid icon in the toolbar. Wait until the button is active, then click it.
    5. Quit disk utility and re-enter the Utility Menu.
    6. Select Reinstall OS X and click on the continue button.

    Also, see this tip for user: basic steps for the OS X upgrade.

    If this doesn't get you;

    Install Yosemite or El Capitan, from scratch

    Backup if possible before proceeding.

    Restart the computer. Immediately after the chime hold down the command and R buttons until the Apple logo appears. When the Utility Menu appears:

    Select utility disc in the Menu Utility, then click the continue button.

    When loading disk utility, select the volume (entered into withdrawal, usually Macintosh HD) from the list of devices.

    Click Delete in the main window of disk utility. A panel will fall.

    Define the type of Format Mac OS extended (journaled).

    Click on the apply button, then wait for the done button to activate and click on it.

    Quit disk utility and re-enter the Utility Menu.

    Select reinstall OS X and click on the continue button.

  • installation of Adobe has no initialization for adobe indesign cc as well as cs6 for macbook pro. What should do?

    installation of Adobe has no initialization for adobe indesign cc as well as cs6 for macbook pro. What should do? I restarted the cleanup tool used and tried to uninstall the existing programs, but it wouldn't help. We're back on the error. Need urgent help.

    N ° 1)


    Click on the link below and keep open CS 6 page, just keep it open.


    https://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

    Step 2)

    After you open the page of CS 6, click on the link below and download Adobe Creative Cloud Installer direct file.

    http://trials2.Adobe.com/AdobeProducts/KCCC/1/OSX10/ACCCx3_4_1_181.dmg

    If we do not keep CS 6 open page, we get error like access denied.

  • How can I know what power adapter is mine since we both have the same for macbook pro 2013?

    I mixed my adapter upward with my friend and we both have the same adapter for macbook pro and mine is almost more recent than its adapter. I need to know how can I know who is mine?

    I doubt that you can unless it adapt serial numbers or other identification on the cards.

  • Where can I find Keynote v6.5, for Macbook Pro?

    Where can I find Keynote v6.5, for Macbook Pro?

    The Mac App Store has only the latest version of any application. The only way to install an earlier version of Mac App Store apps is so if you have a backup on the Mac, another Mac or a separate disk file.

  • What is the best OS for Macbook pro 13.3 mid-2010

    What is the best OS for Macbook pro 13.3 mid-2010.

    I am currently using OS X El captian and it's extremelly slow. Please tell us which is the best OS for her to be able to function properly.

    Thank you very much

    specifications:

    2.4 GHz Intel Core 2 Duo

    4 GB 1067 MHz DDR3

    NVIDIA GeForce 320M 256 MB

    The Snow Leopard is one of the more stable OS Ive ever used, but you won't have a lot of features.  Mavericks is in the Middle, has more features and is always quite stable. I would, however, try to reinstall El Capitan, or deleting some files to free up space.

    See you soon,.

    Adam

  • Charger for MacBook Pro 13 inch, late 2011

    What charger for MacBook Pro (13 '' end 2011) since the megasafe 60w charger is no longer available?

    Thank you very much for the help.

    According to find the right power adapter and cable for your laptop Mac - Apple Support end 2011 MacBook Pro 13 "uses the following http://www.apple.com/shop/product/MC461LL/A/apple-60w-magsafe-power-adapter-for-macbook-and-13-inch-macbook-pro?fnode=8b which shows it as being available (at least in the United States).

    If this is not available, note that you can use an adapter of higher power such as mentioned in the following extract from the first link above:

    Adaptors for Apple laptops are available in 29W, 45W, 60W and 85W varieties. You must use the adapter appropriate for your Apple laptop power supply. You can use a power adapter higher compatible without problem, but it will not collect your computer faster or work differently. Lower power adapters do not provide enough power.

  • Buy a new battery for MacBook Pro

    How to buy a new battery for MacBook Pro from apple store? I would buy a new battery and replace it with myself, is possible?

    Thanks1

    Apple batteries will be sold if Apple installs, NOT the user.  If you have a MBP, this is probably the best option because the batteries are pasted into the retina.  If you have a retina no MBP, look at the OWC site for NuPower batteries or search the Internet for brand batteries Anker.  Anything else can be 'high risk' in terms of quality.

    Ciao.

  • Could not import the 5S for macbook pro

    Since the last update of my 5s, two days ago I can no longer import pictures for macbook pro.

    "Pictures in the film"the ___ iphone cannot be imported because the device is locked with a password"but it is not."  Can and would someone please help. "Thanks I also:" iTunes could not connect to the iphone '-iPhone "because an invalid response was received from the device.

    On the phone, try pressing these buttons at the same time for at least ten seconds, until the Apple logo appear: the sleep/wake button and the Home button. On Mac, it just reboot and then try again.

  • how spyware & best for macbook pro antivirus software

    e-mail account hacked. possibly get password spyware or virus vi somehow, I downloaded on my Mac. What is best spyware / virus scan software for MacBook Pro (El Capitan 10.11.5 running OS X version)

    What makes you think that you have been 'hacked '?

    Download and run MalwareBytes. Malwarebytes was developed by one of our colleagues here to ASC. He received rave reviews and is on the more proven anti-malware for Mac software.

    There are no viruses that can attack Mac.OS X. For example, anti-virus programs are selling a cure for a disease that does not exist. And they are known for the Mac was systems.

    A Mac peut picking up malware, but not if you just use common sense. Really need to actively invite some malware in for making it happen. This means that download and knowingly give your password for it to download. Mac offers all the protection you need with SIP (Protection of the integrity of the system). I have on the Protection of the integrity of system on your Mac - Apple Support

    If you happen to download adware, you can use MalwareBytes to get rid of it. Malwarebytes was developed by one of our colleagues here to ASC. He received rave reviews and is on the more proven anti-malware for Mac software. If you use torrents, don't. Torrents are a good way to pick up malware because something can to hitchhike in on a download.

    Safari pop ups are different and easier to deal with. In Safari 9.1 and later simply close the window. For previous versions force quit and hold the SHIFT key while restarting Safari.

    https://support.Apple.com/en-us/HT203987

    Finally, away from programs that are intended to «clean your Mac» They can do damage to your system. Your Mac should any in the first place of cleaning. Any necessary cleanup is systematically supported by OS X.

  • How to replace the speaker for Macbook pro mid-2010

    My right speaker and subwoofer for Macbook Pro mid-2010 are broken. Apple makes this new part to replace? If Yes, where can I buy it? If not, can I replace it it by another company?

    Apple sells not components individual themselves. They only make repairs. If you insist on doing the repair yourself, you can take a look at: https://www.ifixit.com/

  • Y at - it tone of output no matter what headset for MacBook Pro OSX10.10.5?

    Y at - it tone of output no matter what headset for MacBook Pro OSX10.10.5?

    I use the application Boom 2.

  • There are viruses for macbook pro?

    There are viruses for macbook pro?

    No, there is not.

    A reasonable question?

  • What is the best thermal paste for macbook pro?

    What is the best thermal paste for macbook pro?

    The processor in a MBP is not repairable by the user.  Are you sure that you are referring to "thermal paste" used to adhere the CPU of the logic board?

Maybe you are looking for

  • graph XY Zoom

    Hi guys,. I have a xy chart. I can check how Zoom on the chart as (my changes to data in the millimeter range) so I hope to zoom to display the result significantly. See you soon,. Scott

  • Resolutions supported Probook 6570 b

    Hello I have a ProBook 6570 b with an Intel HD4000 gpu. Right now I have two monitors connected: the two powered meanless 1680 x 1050, a VGA one on displayport. I would like to upgrade from a couple of 2560 x 1080 screens (LG 25UM65-P), but of course

  • To remove a pointer in QML?

    I have move some objects to my UI in c ++ using a signal. Once I processed them I want to clean them and remove them. Can I do this in QML somehow, or should I send back a signal to c ++ to do it? My current idea is to use the tree of QObject to have

  • Retrieve Info campaign for depth partial/full return 501

    Some of the campaigns in my system allow me to recover through the REST API /assets/campaign / {id}? depth = {depth} with depth partial and complete, while others throw a 501(Not Supported) error during partial or full recovery.All the world experien

  • Downloaded version request DVDS.

    Product: Adobe Photoshop Elements 13 & Adobe Premiere Elements 13 (Windows, fransk)Downloaded items and the first part and installed OK.Then try to open a video project he's asking for disc in drive E:In the Organizer trying to open the photo editing