external USB drives not recognized under xp pro 64
I bought a genuine version of XP Pro 64 to load on my computer and because Win 7 froze with drivers nVidia graphics.
When I plug a recently bought Seagate Goflex or one of the new Western Digital external hard drives, they are not recognized.
They do not show on my computer or disk management at all.
They appear in Device Manager with a yellow question mark big under 'other devices '.
I right click on the hard drive in the Device Manager to update the driver, and it always fails.
Before ask you, these USB drives work perfectly on my other XP Home 32 System. The cables are good.
I tried different ports, front and rear... no good.
My system XP 64 Prp is updated w/Windows update and software chip to the motherboard.
Strangely, I have a hard drive WD Passport USB 500 Gb one-year-old that works fine on XP 64 system.
WD technicians say that I am the only one with this problem. PlugNPlay needs no driver, what do say.
I also have IDE/SATA USB cable w / the power cable, I use to connect my old internal drives.
Works fine on the XP Home 32, but I get the error "USB to ATA/ATAPI Bridge" in the device with the 64-bit System Manager.
Yes these devices are all "turned on."
Something is missing on the XP 64 system.
Help is very appreciated.
Been looking for a solution for a week now.
Thank you.
Hello
See the following articles that may help you resolve this problem.
A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive
http://support.Microsoft.com/kb/925196
Why my computer does not detect my new USB device when I run Windows XP or Windows Server 2003?
http://support.Microsoft.com/kb/314634
Tags: Windows
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[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.] -
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4.< i="" cannot="" detect="" the="" drive="" in="" windows="">
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