F2410 not: failed installing the F2410 driver not

Hi, I faced the problem for 1 year, that my printer could not be installed on my laptop (aspire one 722, win 7 64 bit). HP technical support had contacted me to help has solve the problem, but no results, so I think I should change my laptop. I was wondering because there was no error message I got, the wizard just stopped anyway.

Last week, I tried to install the printer on another laptop with win 7 64 bit. The problem occurs during the installation. Now, I get the error message about the USB port driver that is not available. So I think that there is no incompatibility between the product and win 7 64 bit.

F2410 not on my laptop to another win xp = > works

F2130 on my win 7 64 bit = > works

Everyone here you have the same problem? There is a lot of things I need to do to solve the problem?

Thank you

Hi @Eltisatya,

I would try a generic driver to see if you have the same results.

On the computer, go to start, devices and printers, select Add a printer. Follow the steps, select HP and Deskjet 9800 in the list and the USB port. Set it as default printer. If the USB port is not available, the computer is not a recognition of the printer is connected correctly.

Try to print again.

Thank you!

Tags: HP Printers

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