F4140 does not. Impossible to remove, the software says it is not installed, but then will not re - install

The printer is not working so I want to remove and re-install, BUT the printer is not in Add/Remove Programs (I have XP).  I downloaded the complete installation package and tried uninstalling it, but the unistall program says that nothing is installed.  Then I tried to install it but it says that the software is already installed and does not settle anything. I'm really stuck this time.  I wish that HP had a "cleaner" uses, because obviously, the registry or something is out of sync.  Help, please!

Hey there,

Here's how you can uninstall it by using the brush that is built into the software. I've included the two options on how to access the cleaning brush. Simply choose which option is easiest for you.

Option 1: From Original installation CD:

1. Insert the CD in the drive and then cancel Setup
2. open my computer and click right then on the CD from the drive and select open
3 open the Util folder
4 open the CCC folder
5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe
6. once the uninstall is complete, restart the computer
7 run the Accessories\ System Tools Disk Cleanup
8. download and install the latest version of Adobe flash player
http://www.Adobe.com/support/flashplayer/downloads.html
9 download drivers and full software features
http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Al-64285-2&cc=us&DLC=en&LC=en&OS=228&product=3235310&sw_lang=
10. run the download to reinstall the printer

Option 2: If the software has been downloaded and extracted to your system:
1. type % temp % in the field of race
2. Locate and open the folder starting with 7z (example: 7zS2356)
3 open the Util folder
4 open the CCC folder
5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe
6. once the uninstall is complete, restart the computer
7 run the Accessories\ System Tools Disk Cleanup
8. download and install the latest version of Adobe flash player
http://www.Adobe.com/support/flashplayer/downloads.html
9 download drivers and full software features
http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Al-64285-2&cc=us&DLC=en&LC=en&OS=228&product=3235310&sw_lang=
10. run the download to reinstall the printer

I hope this helps!

-Sean

Tags: HP Printers

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