FaceTime on MacBook: cannot make cellular calls but can receive

Hi all

I'm unable to make cell calls with my iPhone via the app FaceTime on my MacBook Pro.  However, I receive and answer calls on my MacBook Pro that are initially routed to my iPhone number.  I have confirmed I am on the same wifi network, I also tried on different wifi networks.  I also have the checkbox checked "Calls from the iPhone" on my MacBook Pro.  I logged in and out of my account of FaceTime on all my devices and reset the settings of my network on my iPhone and MacBook Pro.  A 'genius' has also tried to help me without success.

Any suggestions?

If the built-in firewall application is enabled, please disable it. In case you are worried about the implications of this step, the firewall generally useless when you're on a private behind a router network.

If you have installed any third-party 'firewall', 'security', or 'anti-virus' software, remove it according to the instructions of the developer. All these software are worse than useless.

Tags: Mac App Store

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