Factory reset cannot

I have a slatebook Jelly bean 4.3 android running. I forgot the password lock screen, I should be able to correct by a factory reset power off. Holding the power and volume buttons as shown, but nothing happens. Any ideas?

Hello @Chewwy,

I suggest to do the following:

Whereas Slatebook is turned off
-Press and hold the down volume, low volume button is held, press the power button.
-Keep the low volume button waiting until recovery menu appears.

I hope this helps!

-zzxeN

Tags: HP Tablets

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