Factory reset/erase iPod Classic on a Mac

I recently bought a used iPod Classic.  It is full of music I want.  I want to "restore".  When I get to the point where I enter my password in iTunes, just dialog "shakes" and noting happens.  Is the problem that I don't know the password of the person who originally owned the iPod?

Thank you!

When you restore the iPod, you can get a window of application.  Who is not related to iTunes or iPod.  It's for your Mac user account.  Enter the admin user account name and the password, as you do when installing new software.

Tags: iPod

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