Factory Reset for ACER Iconia W3 opportunity

Bought an ACER Iconia W3 used by someone who inherited it and who knows little/nothing about this. The supplied password does not work, and I need help do a password reset or factory reset. Don't know what should have delivered with this point if she was new, but I only have Windows 8 loaded shelf. I bought a micro USB adapter so I can attach a flash drive, but following the instructions of the wizard to reset, an error occurs. Any help will be very appreciated!  ~ BRitz

(a) are you talking about a BIOS password or Windows password?

(b) you have the possibility to use the recovery provided with the W3 DVDs when new?

If a Windows password, just reinstall everything from the DVD. If a BIOS password try really, really hard to find what is something else he must go to Acer repair center.

If you do not have the DVD and it's just a Windows password, you can order a replacement of http://store.acer.com/store/aceramer/en_US/eRecovery (If select another country in store.acer.com, then eRecovery).

Tags: Acer

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