Factory rest HP laptop, forgotten password, the recovery partition is missing, don't back up drive

Hello

I forgot my administrator password on my HP laptop. I tried a factory pressing F11 but it says it fails because miss me the recovery partition.

How can I do a factory reset without it?

Thanks for any help.

Crystal

Hello

How to order recovery disks:

HP:

http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&docName=bph07143#N76

If Vista borrow a DVD Retail and use the product key on the COA sticker.

If Windows 7 do the same thing, but you need the EXACT same Edition retail DVD in Windows 7.

See you soon.

Tags: Windows

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