Failed to connect blackBerry Smartphones facebook - NOT an internet connection problem

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• BlackBerry Smartphones can not access internet on 9320, I get "year error has occurred, please try again later".

  Been happening since last night. Was working fine all day.

  Hello RobertSmall893,

  Welcome to the community, as you say he worked all day, then I think that there must be a problem with the carrier, you can check that it connected to BIS or not, on your home screen for > manage connection >

  The service status > here you can see that it is connected to the BIS or BES or not, otherwise contact your service provider.

  Good luck

  Prince

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Facebook 1.5.0.32 problem

  Hello

  I've updated my storms facebook app yesterday to 1.5.0.32. Since I did it, my phone has been extremely slow and unresponsive. Well, as the menu is very slow, when I write a message it takes one minute catch up with my typing, even if when Im perform the keys they are lighting up as usual. I don't know if it's the facebook app that caused it, but seems likely, as is everything, I changed. I tried to downgrade, but it won't be, continues to take me to 1.5.0.32

  If anyone has any suggestions that would be great

  Chippo

  Hello and welcome to the Forums of Support BlackBerry.com.

  Versions 1.5.x of the Facebook app, after installation, will be synchronized to your address book and calendar in your BlackBerry. It takes some time before it occurs and resources and can cause the initial delay and slow. I would recommend chez.32, the latest version, as it fixes a few bugs dans.31. Just let the finish of FB app, this could take 5-10 minutes.

  In the FB options, you can also turn off (disable) the synchronization of calendar and address book.

• BlackBerry smartphones can not browse internet on Bold 9700

  Help, please! I can't browse the internet. When I click the trackpad in the browser, that nothing is happening.

  I know that this is not the phone, because the trackpad works in all applications and when texting and answering emails. The only place where it does not work is when I'm going through.

  Someone knows why--or how to fix it?

  Do a simple reboot on the BlackBerry this way:

  With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

  Now, please restart your browser.

• BlackBerry smartphones can not access Internet on BB Storm

  All of a sudden I can't access the web pages.  Get the following error message.

  Unable to connect to the selected Mobile Data Service, please try again later.  If a problem persists, please contact your adminatrator.

  Is it a question of Verizon a BES Office or something else?

  Gene

  After 3 calls to Verizon technical support here is the solution.

  Seems that the maintenance book has been corrupted.

  Call Support Technical Version

  Menu number 1-800-922-0204 3, 1, 2

  Tell them that the question

  Recommend that they return to service the maintenance book.

  Remove all items from the book 'but' Service of Provisioning

  Then Verizon will reload the Live service book

  After activation messages stem from the ability of the browser will be restored.

  Detective Conan

• BlackBerry smartphones can not browse Internet - stuck in the e-mail configuration

  I was installing my e-mail address using the email Setup Wizard which worked well. Now, when I go to browse the internet, he always comes back to the configuration of the e-mail. I go in the options to go to my home page, my favorites, or enter a link directly and I don't have this option.

  I checked my history which has been deleted so I couldn't go back this way. How can I fix it?

  Silly question maybe, but while in the page email have you tried to press the menu button and select shut down?

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones are not able to put songs on my storm... Phone not connecting

  I installed the Desktop Manager and when I click on the section media says I need turn on mass storage. I have the memory of mass, but it is not always connect. What can I do to fix this because I really want to put more songs on my phone.

  My phone is not fully install on my computer because it says there is a problem with the drivers of Bluetooth devices, I don't know what it is for, but I guess that its important. Where can I find the drivers to install on my computer?

  Any help is appreciated.

  Hello brend82 and welcome to the community of BlackBerry Support Forums.

  Take a look at this article from the BlackBerry Technical Solution Center

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• HELP - 9520 blackBerry Smartphones do not connect to bbm/facebook app/no email

  OK, im tired of Google looking for help on this topic without finding answers

  I bought a Storm 9520 on vodafone just after the new year and so far ive just are a total pain. I can open the bbm and when I add people or they add me, applications just not send.

  Also, my contract said it came with email free blackberry, I did not. Infact I can not get any email on the phone, he sends me just an Assistant where I need a password I do not know.

  Facebook app connects - I get the message "cannot connect because a data service is not available...". ». When I try and send a photo on facebook... nothing, just to get the same message. So far ive been using the browser for Facebook that works very well, with wifi, so I know I can get internet.

  Its my first blackberry and if I can't find a resolution to this problem it will definitely be my last.

  Is that what Im missing? Everything I should have done when I got to the phone?

  Any ideas? Help, please!

  Thank you

  Calum

  Sorry for this late reply, completely forgotten about this post, but better late than never just to get closure on this.

  It was really simple, I just had to ring upward, my data service had not been activated. When I received the phone the sim card initially had not enabled so I had to ring upwards to activate this aswell, looks like they forgot to activate the services on my sim card at all.

  Had no email either... still need to ring upwards to activate that.

  Sorry again once and thank you for your answers.

  Calum

• BlackBerry Smartphones can not connect with BlackBerry servewr

  Today, for the first time, my Curve 9300 unable to connect with the e-mail server. I do not receive my mails and can not delete and enter setup new email accounts.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not CONNECT to THE SERVER

  Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

  I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

  As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

  Good luck!

• BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

  Hey!

  I have the 9000 "BOLD", and I have installed Whatsapp on it,

  Start of my phone, I get the message: "the Whatsapp application attempted to open an external connection, which is not allowed by your policy."

  I tried to change the permissions to Whatsapp, but some of them are grey (those that are grayed out are: network, Internet Server, input simulation, browser filtering and security reset of the counter)

  Does anyone know how to fix this?

  Hello

  So I think there is a strategy IT already enabled on your device which does not enable these features, so solve your problem first make a backup of your device using Desktop software or refer to this Article How to backup your BlackBerry  

   

  Once you have your backup follow this Knowledge Base and put it back to factory setting, it will disable or delete any policy within your device:

   

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset using your BlackBerry ID and for restoring your backup, choose a selective restore. Restore only your Contacts, calendar, etc. do not perform a full restore otherwise these COMPUTER strategies that you deleted can re-partner and you must perform these steps again. Do not restore any application, install a fresh copies of each world of BlackBerry.

  Try it and tell us.

   

• BlackBerry smartphones can not connect to ISP via wireless router.

  I have my cell service through T-Mobile and recently upgraded to a Bold 9700 with internet service. I can browse the internet via 3G network and an address of hot spot using Wi - Fi. What I can't do, is access to the internet via my router wireless at home. The router Netgear (WPN824 v3) works very well via the modem cable for laptops and smartphone Motorola click on my daughter. When I turn off the 3G network, I get a "cannot find server message".

  I went through the technical support to the company of cable, Blackberry and Netgear without solution. The problem seems to be with the router, but I can't find a way to fix it. I'm about to buy another phone or router. If anyone has any ideas please help. Thank you

  It works!  I've accessed the configuration of the router. It would work without security. It would not work with WPA - PSK [TPIK], I activated the two WPA2-PSK [AES] AND WPA-PSK [TPIK] AND IT is CONNECTED. I don't KNOW WHY, BUT I SURE AM HAPPY. I guess the BB don't like TPIK