Failed to download from URL filtering

Hello

Download of URL database suddenly started to fail. Connections go through the proxy, but proxy shows that the connection is there and going through fine. And it worked fine a few moments ago.

Check/var/log for possible clues, and in the var, there is a message:

ISM - SF [4309]: [4415] CloudAgent:CloudAgent [WARN] DownloadURLDBFilesOnDC: read failure of power supply during the update of the database URL. Status:-4

I couldn't find any relevant information on this error and the text, it seems that it may be the connection problem, probably should try to go without proxy. FMC has been restarted, which did not help.

Are there more written logs that may contain something more? Could there be a related bug I've not stumbled on? I can only dream about if a person of 'inside' might be the meaning of this error/status code. :)

CMF/FP 6.0.1.2.

Hi Niko,

We have failure to download, reported by several customers yesterday morning of URL filtering and the technical team is aware of this. At the moment everything seems to be resolved, and they work on the RCA. However, we submitted the bug, and the team works on the RCA.

https://BST.cloudapps.Cisco.com/bugsearch/bug/CSCvb88241/?reffering_site...

Note and mark the messages useful

Concerning
Jetsy

Tags: Cisco Security

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